ENnut 50 Posted February 21 Share Posted February 21 The height of the note history popup for me on the web client with the new UI makes it pretty much unusable. Chrome and Firefox. Anyone else seeing this? I didn't find anything via search, but I confess to not having time to read the 377-message thread "New UI - Experiences Bad and Good." 2 Link to comment
Boot17 1,452 Posted February 21 Share Posted February 21 Yeah - Just looked and I'm seeing that in the browser too (Chrome on MacOS). I also haven't seen it reported anywhere yet. It's not a problem in the Desktop version of the app and the Note History window can be resized (but oddly enough, it can't be moved even though it's in it's own "OS" window). 1 Link to comment
Level 5* s2sailor 2,205 Posted February 22 Level 5* Share Posted February 22 1 hour ago, ENnut said: FYI @Federico Simionato Please submit a trouble ticket. Link to comment
Level 5* gazumped 11,669 Posted February 22 Level 5* Share Posted February 22 While the default display on the web is shorter than the same history window on an installed app, mine comes with a scroll bar. Why is it unusable? 1 Link to comment
bmcl26 488 Posted February 22 Share Posted February 22 9 hours ago, gazumped said: While the default display on the web is shorter than the same history window on an installed app, mine comes with a scroll bar. Why is it unusable? Same here, perfectly usable. 1 Link to comment
ghon 78 Posted February 22 Share Posted February 22 on EN web, V10.77.3, the note history window cannot be resized, this is the only issue for me which makes it a bit more difficult to work with it. Scroll bars, however exist. Link to comment
ENnut 50 Posted February 22 Author Share Posted February 22 5 hours ago, bmcl26 said: Same here, perfectly usable. Perfectly usable when you can only see 3 lines of text and you're searching through around 600 lines? LOL. Prior to the new UI it was fine. Ticket #3837954. 1 Link to comment
Level 5* gazumped 11,669 Posted February 22 Level 5* Share Posted February 22 27 minutes ago, ENnut said: Perfectly usable when you can only see 3 lines of text and you're searching through around 600 lines? LOL. Prior to the new UI it was fine. Would've been useful to have that much information in your first post then we might have been agreeing with you instead of wondering what was going on... Please let us know what Support say... eventually... 1 Link to comment
Level 5 Dave-in-Decatur 3,965 Posted February 22 Level 5 Share Posted February 22 20 hours ago, gazumped said: While the default display on the web is shorter than the same history window on an installed app, mine comes with a scroll bar. Why is it unusable? Is the scroll bar more than a centimeter high? It's not for me, when I select a particular note version in history that I want to look at. That centimeter is the "window" into the note. 1 Link to comment
ENnut 50 Posted February 27 Author Share Posted February 27 Received a response from Support today: Hello, Thank you for getting back to us. We're truly sorry to hear that the troubleshooting steps we provided didn't help. We understand how frustrating it can be when something isn't working as expected, and we sincerely apologize for any inconvenience this has caused you. Rest assured, your concern has been noted and reported to our developers. While we may not have an immediate solution at hand, please know that we're working hard to prevent any such issues from arising in the future. Enhancing the user experience of Evernote remains a top priority for us. We truly appreciate your patience and understanding as we work through this. Your feedback is invaluable to us as it helps us improve our product and provide a better experience for all our users. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Evernote Support Team 1 Link to comment
Level 5* s2sailor 2,205 Posted February 27 Level 5* Share Posted February 27 That is one of their canned responses. At least it confirms they received it 😁. 2 Link to comment
Level 5 Dave-in-Decatur 3,965 Posted February 27 Level 5 Share Posted February 27 3 minutes ago, s2sailor said: That is one of their canned responses. At least it confirms they received it 😁. And that it's on to the developers, who at least plausibly can do something about it. 1 Link to comment
Paul A. 624 Posted February 28 Share Posted February 28 5 hours ago, Dave-in-Decatur said: And that it's on to the developers, who at least plausibly can do something about it. At least in theory. I've seen the inside of support departments, and the line between "feedback to developers" and the developers actually receiving that feedback in usable form is not nearly as reliable and straightforward as we would all like it to be. 😕 1 Link to comment
Level 5* gazumped 11,669 Posted February 28 Level 5* Share Posted February 28 8 hours ago, Paul A. said: I've seen the inside of support departments I've run one, and in ours the devs were in the same room - just hidden behind a huge pile of user requests and complaints... 2 Link to comment
Level 5* s2sailor 2,205 Posted February 28 Level 5* Share Posted February 28 In my case, we had three levels of support and level 3 were developers and getting their time and attention was always difficult since their time was split with working on new development. 3 Link to comment
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