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My new templates are not showing up?


garnold

Idea

Posted

Running version 10.40.9 on my Mac

Previously I have been able to create a note, save it as a template an then apply that template to a new note by clicking the Open Gallery -> My Templates path. Now for some reason my new templates are not showing up? I created a note, used the "Save as template" option and that's where the story ends. These new templates are not showing up in my templates. Has something changed?

12 replies to this idea

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  • Evernote Expert
Posted
2 hours ago, garnold said:

Has something changed?

No, not for templates.

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Posted
1 hour ago, PinkElephant said:

How many own templates have you saved in total ?

There is a cap of 20 personal templates.

I only have 3 and now the 4th will not show up in the list.

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Posted
1 minute ago, agsteele said:

No, not for templates.

Any ideas why my new templates will not show up in my list? 

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  • Evernote Expert
Posted

The first thing would be to install the newest application version 10.41.4

Once that is done, and assuming things still don't work try rebuilding your data. File / Sign Out / Remove Evernote data.  Some users recommend restarting your computer before signing back in. Evernote will then rebuild your data.

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Posted

Log onto the web version and see if they have been created and sync'd.

If yes then they're being created and it's an issue locally.

Maybe close the app/reboot/reopen to see if they're there.

  • Like 1
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Posted
1 hour ago, Jon/t said:

Log onto the web version and see if they have been created and sync'd.

If they then they're being created and it's an issue locally.

Maybe close the app/reboot/reopen to see if they're there.

I'll give this a shot. I have confirmed that they are there in the web but also in the web I cannot use them as a template so kind of odd?

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Posted
1 hour ago, agsteele said:

The first thing would be to install the newest application version 10.41.4

Once that is done, and assuming things still don't work try rebuilding your data. File / Sign Out / Remove Evernote data.  Some users recommend restarting your computer before signing back in. Evernote will then rebuild your data.

I'll give this a try. I'm running a Mac and when I have done an upgrade check Evernote stated that I'm on the current build so I'm not sure if the build you mentioned is available for Mac.

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  • Evernote Expert
Posted

The build started to be released yesterday. You can get it immediately as a download from the Evernote website

 

  • Like 1
  • 0
Posted

I'm seeing some weirdness with the Templates on MacOs. Created a custom template, and I have to click through the Gallery to use the new Custom Template. There should be a way to pre-load your custom templates to make it easier to Quick Launch a Template.

Ideally, Custom Templates should be easier to Select here.. 

 

image.png.14d3df8a591450e63fc4df6b309c999c.png

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  • Level 5
Posted

It is the same with most apps I know that have a template option. They put the users templates into an own section, and more often than not it is the last section that displays in the templates view.

I agree this could be improved, especially because you can’t preselect one of your own templates to the templates shortcuts.

To reach EN staff, issue a support ticket, or use the feedback function.

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