cannot open office files on Android

[chawki 0]

cannot open office files on Android

[gazumped 10,331]

Hi.  So what actually happens?  (And which version of Evernote are you using?)

[PinkElephant 6,213]

Probably it is not possible to open them inline, inside of the app.

Save them to the devices memory, and open them there.

[Paul A. 480]

On 3/27/2022 at 10:11 AM, chawki said:

cannot open office files on Android

Just tried it and not working for me either, although I work with office files so rarely these days that I don't remember if it ever worked in v10 mobile. What I see is a full screen blank page with a dialog box in the middle saying to save the file offline. Is that what you're seeing, too?

As far as I can tell there doesn't seem to be a way to save the file offline that I can see. I'll try to include a screenshot below of the error:

 

[Asinben 0]

I used to be able to view excel spreadsheets simply by selecting them in Evernote. Now it says "Can't open this document" with a note under that saying "This file isn't available offline. Make file "Available offline" in the files' options menu."

How do I make the file available offline?

Why do the files not open directly anymore? Do I need another app installed on my phone to view the excel files?

This also happens with word documents.

 

[PinkElephant 6,213]

On my iPhone an Excel-spreadsheet opened with a tap on the attachment without any problem, but in a viewer, not in the Excel app. EN iOS 10.29, iOS 15.4.

Probably this is an iOS feature, borrowed from there, not build into the EN app itself. It looks similar when I have an Email with an Office file and opens it in the Mail client.

No idea for Android. Maybe somebody can give it a try. Or ask support.

[agsteele 2,341]

On my Android device, I can click on a Word document and the Word app for Android opens.  However, the document doesn't display inside the Word app. I have to download the document and then open from the device storage.

[agsteele 2,341]

The Android release today 10.30.1 reports a fix for the Office files issue on Android. Certainly fixed for me with Word documents.