Elephantos 0 Posted August 20, 2018 Share Posted August 20, 2018 I am trying to decide between OneNote and Evernote. I have currently uploaded a few of my documents to both services, and I am comparing them. But in EverNote, the image searching doesn't always seem to work. The first notebook worked, but the second one tells me "4 Images were not indexed". I have waited several hours already. Is this a bug I can fix? Or how long does indexing usually take? The first notebook was indexed nearly instantly. Link to comment
Level 5* DTLow 5,737 Posted August 20, 2018 Level 5* Share Posted August 20, 2018 14 minutes ago, Elephantos said: how long does indexing usually take? There's no set timing. It depends on how many entries in the queue; also Basic Accounts are bottom priority. I would expect indexing to be completed within an hour. You might want to test with another note. Link to comment
Level 5* CalS 5,284 Posted August 20, 2018 Level 5* Share Posted August 20, 2018 2 hours ago, Elephantos said: But in OneNote, the image searching doesn't seem to work. A question for ON? Link to comment
Elephantos 0 Posted August 20, 2018 Author Share Posted August 20, 2018 4 minutes ago, CalS said: A question for ON? Sorry, I meant EverNote. OneNote works fine, just with a delay. In Evernote, some pictures get indexed really quickly, and others just don't whatever I do. Link to comment
Level 5* CalS 5,284 Posted August 20, 2018 Level 5* Share Posted August 20, 2018 1 minute ago, Elephantos said: Sorry, I meant EverNote. OneNote works fine, just with a delay. In Evernote, some pictures get indexed really quickly, and others just don't whatever I do. Okay. Try highlighting the note and clicking Help while pressing the Ctrl key. Then select Fix selected notes. It is a PITA, but sometimes images don't get indexed. Clueless as to why. Link to comment
Elephantos 0 Posted August 20, 2018 Author Share Posted August 20, 2018 44 minutes ago, CalS said: Okay. Try highlighting the note and clicking Help while pressing the Ctrl key. Then select Fix selected notes. It is a PITA, but sometimes images don't get indexed. Clueless as to why. Didn't help, I also purchased premium before. Is there anything else I can do? I already deleted and reuploaded the image. Link to comment
Level 5* CalS 5,284 Posted August 20, 2018 Level 5* Share Posted August 20, 2018 21 minutes ago, Elephantos said: Didn't help, I also purchased premium before. Is there anything else I can do? I already deleted and reuploaded the image. Only thing I can think of at this point would be to file a trouble ticket. Link to comment
Level 5* s2sailor 2,263 Posted August 20, 2018 Level 5* Share Posted August 20, 2018 I'm going from memory here, which is iffy, or it may have since changed but I seem to recall for basic accounts image OCR could take up to 24 hours. I would suggest waiting a day before submitting a ticket. Link to comment
Elephantos 0 Posted August 20, 2018 Author Share Posted August 20, 2018 6 minutes ago, s2sailor said: I'm going from memory here, which is iffy, or it may have since changed but I seem to recall for basic accounts image OCR could take up to 24 hours. I would suggest waiting a day before submitting a ticket. As I said, I purchased premium during this day, about 5 hours ago. Any idea how long it takes then? Link to comment
Level 5* s2sailor 2,263 Posted August 20, 2018 Level 5* Share Posted August 20, 2018 I saw that you purchased premium "before." Your current subscription shows basic. If you were at premium when you uploaded the documents then I would expect it to have completed within a couple of hours. Link to comment
Elephantos 0 Posted August 20, 2018 Author Share Posted August 20, 2018 2 minutes ago, s2sailor said: I saw that you purchased premium "before." Your current subscription shows basic. If you were at premium when you uploaded the documents then I would expect it to have completed within a couple of hours. Interesting. I definitely do have premium, the upgrade buttons are all gone, but maybe the forum needs some time to update that info. Anyways, I will try using it for a few days and see if it improves, maybe it just needs a bit of time at first. Link to comment
Level 5* gazumped 11,713 Posted August 21, 2018 Level 5* Share Posted August 21, 2018 This is one of six similar posts - please don't post a query more than once! Link to comment
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