eric99
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Posts posted by eric99
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1 hour ago, James | Headquarters said:
I'm flattered that you think my summary is as effective as one done by ChatGPT...
Out of curiosity, I asked Bing AI for a summary of the transcript, I must admit I'm surprised!
- James is a customer of Evernote who is concerned about the price increase of the service.
- Evernote Support is Renier, who tries to explain the reasons for the price increase and the benefits of the service.
- James is not satisfied with the explanation and accuses Evernote of being unethical and greedy.
- Evernote Support does not answer James’ questions about the percentage of the increase and the different rates for different customers.
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27 minutes ago, James | Headquarters said:
In summary:
- Prices are being increased, in some cases by 80% or more
- The increase varies from user to user based on a number of factors including renewal date, plan, currency, location (and others)
- They're explaining it away by saying that it's for ongoing investment and improvement
Hmm, this seems to be summarized by chatGPT: where do you read in the transcript a price increase of 80% or more (apart from your own speculations) ?
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43 minutes ago, AlanH said:
The following clip shows the pricing I see when looking for alternatives to my current professional plan. Annual totals are:
Personal: USD126 EUR118
Professional: USD180 EUR169
Teams: USD150 EUR141
I want some of what your wife has! She is getting a 50% discount off Bending Spoon's new list price. As an aside I might be better off with a single Teams subscription if they don't have a minimum number of team members.
Are other existing subscribers seeing the same costs? I live in New Zealand. Is there consistent pricing in different locations?
They probably confuse US Dollar with your currency, New Zealand Dollar? 10.50 New Zealand Dollar = €6.08 which seems to be the normal price...
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1 minute ago, AlanH said:
Where are you based, @eric99? I assume you are in the Euro zone as you see that currency.
Yes, I live in Belgium
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4 minutes ago, AlanH said:
The following clip shows the pricing I see when looking for alternatives to my current professional plan. Annual totals are:
Personal: USD126 EUR118
Professional: USD180 EUR169
Teams: USD150 EUR141
I want some of what your wife has! She is getting a 50% discount off Bending Spoon's new list price. As an aside I might be better off with a single Teams subscription if they don't have a minimum number of team members.
Are other existing subscribers seeing the same costs? I live in New Zealand. Is there consistent pricing in different locations?
No, I still see the same price for my next payment on sept 2023 : € 59,99 (personal)
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21 hours ago, PinkElephant said:
2 observations: There was a mentioning in the 2022 blog from Ian of "the best year ever", which clearly depends on how the years before have been - and which metric you use to measure it.
When I checked on LI, I found a lot of employees with a "manager" or "senior manager" job designation. I always wonder whom all this managers are running. I would assume a range of 5-10 reports per manager to be somewhat healthy. From what I have seen, I don't think this has been the case - there seem to have been a lot more managers around than needed for a company of the size of EN. If you have all chieftains, and no hunters, the buffalo will pass on untroubled. I am sorry for everybody who received his last pay cheque, but I think the streamlining is a necessary step.
Just curious what we will see next ...
Yeah, I always wondered how this heavy elephant could compete against these agile competitors with only a couple of employees like joplin (1 developer), obsidian (4)...
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39 minutes ago, Paul A. said:
Let's hope Evernote doesn't go the way of Twitter - where software development has practically ground to a halt since the acquisition and which has increasingly experienced glitches, small outages, and overall service degradation.
The good news is, we already have a lot of glitches for 2 years, so that can only get better 🙂
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4 hours ago, bwydoogh said:
Yes. Why?
If you've tested the beta sync system, what's your experience with it?
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49 minutes ago, bwydoogh said:
The sync issues are one thing and that doesn't seem to be moving forward (I myself am participating in a preview program
So, have you ever used it yourself?
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1 minute ago, agsteele said:
I mean that the updated sync process has not been released for general use. It remains as a beta test. Presumably that's what will remain until the new sync is working correctly.
Hopefully Bending Spoon developers are more experienced in concurrent programming techniques
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9 minutes ago, agsteele said:
My hope is that the revised sync process which remains in beta will resolve things. My impression, though, is that this revision is proving rather challenging.
What exactly do you mean by "remains in beta"? Was it intended to be released now? I'm sure that concurrent editing is much more challenging than the simple sync we have now, and that is already a disaster.
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11 hours ago, CalS said:
Legacy dump to HTML gets you notes that work with a browser but links point back to EN.
I know that the mac implementation is poor, but Legacy windows HTML export is perfect: the note links are relative links to the proper html notes in the folder hierarchy and all resources can be navigated from within the notes. It really behaves like your own private website.
Also, different from the bloated V10 html, the legacy is very compact and readable.
Now, more than 2 years later, V10 developers are still "working diligently" at coding a basic html link. Please electron developers, If you don't know how to do it, have a look in the legacy windows implementation, you can learn a lot about basic web technology...
If legacy would be stopped before this is fixed in V10, I'll be forced to quit immediately to safeguard my precious data
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4 hours ago, esetter230 said:
For those looking for pricing feedback, I was just notified that my premium subscription would increase from around $44 ( I forget what U paid last year) to $64. I might be ok with the increase if the syncing worked, but I’ve given up on the “We’re aware of the problem” response.
And they need to provide a full HTML export, with working links to notes and resources ! Especially now that a proper roadmap isn't communicated, I need to ensure that my data is safe and can be converted to a standardized document. I want to be able to read it without any exotic tool or app...
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6 hours ago, Brian Handscomb said:
EN says member since June 2011, interestingly my "Welcome to Evernote" note is dated 9 April 2010, but guess that's just the date they had last edited that welcome note.
Earliest personal note I can find is 16 June 2011.
looks like chatGPT who was arguing that we are still 2022 🙂
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3 hours ago, agsteele said:
The post that is cached in Reddit still exists. But it is in the Evernote Experts area so not intended to be visible to those who are not Experts. It was addressed to Experts after we had a conference call with Francesco Patarnello.
Nothing new or unexpected in that announcement. I don't see why this should be hidden...
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Yesterday I saw a new announcement from Bending Spoons but I can't find it back. Has anybody else seen this and where can I find it?
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14 minutes ago, philrodo said:
Look what I accidentally found in the Downloads folder: a hidden Evernote folder that contains a number of subfolders which include some file attachments to Notes. The total space take by these hidden folders is about 11 MBs, not much, but still concerning if Evernote is storing stuff all over the drive in hidden folders. I see no reason for Evernote storing a hidden folder in the Downloads folder--am I missing something?
I've sent a message to Tech Support about this, but I've been using Evernote since Jan 2008 and I haven't been very impressed with their Tech Support. I'll let you know if I get any response from them.
Here's the file structure under the hidden folder (I've only expended one of the subfolders to show the PDF attachment, but each of the suborders labeled "external-edits" contain a subfolder that includes the file attachment--see highlighted lines):
/Users/UserAcct/Downloads/.evernote
/Users/UserAcct/Downloads/.evernote/628660
/Users/UserAcct/Downloads/.evernote/628660/external-edits
/Users/UserAcct/Downloads/.evernote/628660/external-edits/14c9fbb6-1406-1c0e-67c4-5db5decead27
/Users/UserAcct/Downloads/.evernote/628660/external-edits/14c9fbb6-1406-1c0e-67c4-5db5decead27/3f80a05502d48d7de0d23c7342b41252
/Users/UserAcct/Downloads/.evernote/628660/external-edits/14c9fbb6-1406-1c0e-67c4-5db5decead27/3f80a05502d48d7de0d23c7342b41252/Scannable Document on Feb 13, 2023 at 1_23_34 PM.pdf
/Users/UserAcct/Downloads/.evernote/628660/external-edits/14c9fbb6-1406-1c0e-67c4-5db5decead27/.DS_Store
/Users/UserAcct/Downloads/.evernote/628660/external-edits/45ade2f2-6dc7-47c6-a9f9-c1e3ac70aa3e
/Users/UserAcct/Downloads/.evernote/628660/external-edits/3263ba6e-b826-ad3e-1d0d-e391ab38765b
/Users/UserAcct/Downloads/.evernote/628660/external-edits/d674ca49-fde0-47e7-b754-15897f22aa7e
/Users/UserAcct/Downloads/.evernote/628660/external-edits/.DS_Store
/Users/UserAcct/Downloads/.evernote/628660/.DS_Store
/Users/UserAcct/Downloads/.evernote/.DS_Store
/Users/UserAcct/Downloads/.DS_Store
/Users/UserAcct/Downloads/.localizedI think these are temporary files, used while editing note attachments until they are saved back on the EN server. These files should have been removed afterwards. This is actually a disk leak, I'm afraid.
Anyhow, these files may be neglected for your symbolic linking...
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12 hours ago, PinkElephant said:
And that's how things evolve: Modern software uses frameworks, engines and huge software libraries to do what in former times programmers have written in native code. Software development goes down that road, computers to need more resources to be able to keep up.
My first PC had an 8bit CPU, and an absolutely whooping 1MB of RAM (part of which I used as RAM disk, because the CPU could only address 640kB). Moores Law took us from there to here - there is not much we can do about it.
Wirth's Law : "Software gets slower faster than hardware gets faster"
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8 hours ago, MvdH said:
, after I merge notes, it taks up to 10 to 20 seconds, sometimes a MINUTE before I can find the resulting merged tickets. Evernote is or frozen and busy, or simply showing the trahsed old notes.
Is this on the windows client? How many notes do you merge and what's the note size of the individual notes?
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7 hours ago, Frki2 said:
But just dont forget if you move to Devonthink that Devon is software that has that feel like it is 1998
If you mean performance feels like it is 1998 and not like electron 2023, then I would be very happy with it 😏
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15 hours ago, acedashdog said:
I’ve been a satisfied customer for 12 years. Now I’m not, and I’m cancelling my subscription, and here’s why.
I statrted using notes with my first Handspring Visor in 97, and when that went away and Outlook Notes became inadequate in 2011 I leaped to EN with joy. It was great, I loved it, I recommended it everywhere, I registered it.That continued until recently. Then you produced a new version and abandoned any bugfixes or support for the old one but declined to have Check for Updates so much as tell the user they needed to manually install the new version. I mean, really? How clumsy and amateurish!The new version has a Home screen that you loudly claim ‘everyone asked for’. What actual percentage of your user base actually asked for that? It is clunky, awkward and massively slow. I assume that it is why the whole app is now grindingly slow on entirely adequate hardware. When tickets were logged asking if the new feature could be disabled the responses were very dismissive. We peasants are supposed to be grateful.Add to that the arbitrary degradation of the features.Any application that can edit text on a GUI has access to the system fonts of that GUI. That’s kind of the point. From MS Word down to Notepad, it’s standard. But you rip that out and leave us stuck with half-a-dozen crappy 3rd party fonts nobody has heard of. On top of which, while making the forms of the software waste more screen space, you arbitrarily replace all our font size settings with 16, ridiculously large. Even more ironically, this forum does allow access to the PC's system fonts!All of a sudden Ctrl-A (Select All in the entire Windows Universe) is reinterpreted in your insular view as “Select 100 notes”. I take a weekly backup by exporting everything to .htm and adding it to my backups; this is now not possible. Ticket logged; after one (uselessly incorrect) response of “you can do it this way” I was told “that’s how it works. You can use the old version but it will be taken away at some unspecified time so don’t”. Personally, I suspect this is a blatant cripple to stop people migrating off an application rapidly becoming unbearable. Well, tough, it didn’t work.Which brings me to money grab. Before I realized there was a new version, I started getting popup ads on EN urging me to “register for Premium”. As I’ve been paying for 12 years I assumed this was a fault. After two tickets I was told it was because I was on the legacy version. I updated one PC to that, and they still come up. Then I was told this was “just a short campaign for Jan”. Feb now and they’re still coming up. It emerges that you have added a layer of paid subscription and removed several features to that for half again the money, before bothering people with popups to force them up. I expect popup ads on free software. I DO NOT expect and WILL NOT TOLERATE them on something I have over the years paid very nearly a thousand quid for. Completely unacceptable.I was prepared, just about, to live with the fact that my language is not supported. I logged a ticket for this and unsurprisingly was met with bemusement that there were people using the software that were not Americans. It supports some of the most obscure languages in the world, but not actual English (as opposed to ‘American English’).Your support folks are responsive and do their best, but they clearly have a script and have been told not to deviate from it. If he KB doesn’t help, they just want you to go away and stop asking.Well, there we go. I am. Customer lost and recommendation amended to “Don’t use Evernote”. I confidently expect you to ignore this feedback and continue to do just what you want, how you want, rather than what your users want. Good luck to you.I'm a little bit surprised that you don't mention the hard problems. Don't you have permanent sync and performance problems, especially with your mobile device? Do you know that your weekly html backups are useless because all links to your attachments and notes are broken and that note links are not supported in your ENEX export as well?
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1 hour ago, DTLow said:
Yes, note links are imported as well
And more important, the links are converted to the new Devonthink notesAnd where are the note ids coming from? Note ids are not saved in the enex file. Does Devonthink uses the evernote API to extract the note id?
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10 hours ago, PinkElephant said:
As an example: Probably the best importer is provided by DEVONThink - but it is Mac & iOS only. If you need anything else, the best import routine will not help.
Does DEVONThink import note links as well?
HTML Export - Links to PDF's in Note Not Working
in Evernote General Discussions
Posted
Sure, this is what HTML is all about! But, not according Evernote V10 engineers. I reported this bug 2 years ago, and reminded them several times over the years. I always got the same answer that they are "working diligently" on implementing a basic hyperlink 🙄