CalS

To try and get your local notes, when you get home turn off your internet connection before you try to access EN. If the app is closed and you didn't log out you may be able to skip the log in test that way. Unless EN physically logged you out from the server in the last couple of days. If that doesn't work contact support, as it's not 3/23 yet.... EDIT: Airplane mode is the easiest way to disconnect.

Maybe 200 million people downloaded EN. If everyone who uses EN signed up it would be a $20B or currency of your choice plus company. Who knows the detritus left from 200 million window shoppers. As good a reason for purging non paying customers as any I suppose. I don't think I've ever heard an active user number....

If you are okay with HTML, put legacy back and use the export as multiple web pages. Be careful with duplicate note titles. First export to the target folder is fine, EN will add a number to the end of the folder containing attachments for a note. If you export a second time to an existing target folder it will bork the attachments folder if a dup comes along. Dups in a first export to a target folder are fine, not so much if in a second export to the same target folder, 45 characters of the note title becomes the file name. Those are the two warts I found back in Dec 21. Very searchable folder based repoxdsitory is created. FWIW.

I don’t know. I’ve been lurking here the last couple of years since I left. EN soon after the V10 introduction. Old habits. Handwriting was on the wall for my use case. Anyway, not wanting to be too critical, but EN never had good support. If I believe these forums, BS isn’t doing much better. Maybe 99% of their users don’t complain. Forums do tend to be repositories for complaints as opposed to compliments. Customer rolls tend to be more indicative of satisfaction. Still, hard for me to give quarter to a company that hasn’t at least shown signs of righting the customer support ship in a bit over a year. It’s a business run it. It’s hard but it isn’t complicated. Maybe fire the competent members of the old staff after some stabilization? One of the first jobs of management is to simplify. Kool aid be too sweet perhaps? None of us tend be as good as we think we are.

I didn't address the sync stuff. Best case you would have a central copy only accessible by one PC at a time. I don't know if you can move the EXB to a cloud drive and have it work. Accident waiting to happen in my view. One voice in the wilderness and I am no expert. 🤷‍♂️

In the old days if you logged out of EN you had to log in when you returned. Hence the rule was to not log out when going somewhere with no internet access. That way you would not be locked out if in an internet desert somewhere. So if one stays logged into Legacy EN and never lets EN be online you should have access, Hence the firewall rule. No overhead to EN with this. But a very rickety stopgap. One can try it today. Once it is disconnected it is indeed disconnected.

As stated, only as a backup, single PC. Belts and suspenders for those transitioning at this LATE date. 😉

Not to my knowledge.

Mentioned in the forums before I think. To keep legacy as a backup, single PC, a firewall rule can be created such that legacy is blocked from the internet avoiding the logged out issue. That provides access to legacy, but that's about it. A band aid for sure. Lose the PC or not use the rule and you lose the backup. I left EN to my own solution (synced with E2E encryption access on Windows and IOS) back in December of 2021. I converted my 60k existing notes to HTML in the process. Fine tuned now, I think. Anyway, I will use this firewall method for the rare times I may want to see the original. If I don't use it in 3 - 6 months I will probably delete it all. Just costing me disk space in any case.

Finally a line in the sand.

Oops, my bad. Putting a local notebook in the Inbox is a bit counterintuitive.

@Prophat In another thread the word is that 6.25.3 let's you log out and back in. You might download that version and then see what you have. If you don't intend to stay with EN I would recommend exporting to HTML or print to PDF. in addition to ENEX. . Depends on what you want to do with your existing notes.

Yeah, some computer manufacturers have done this across time. Ship the box fully loaded yet set to the purchase power. Buy an additional license later to access the additional juice Updated with a remote connection. Weird on a good day. Makes for interesting vendor conversations.

Sometimes hard to differentiate between device speed and UI speed. From my brief experience rendering notes with PDFs and navigation (UI changes re nesting and toolbars) are slower with V10. Abysmal day 1, definitely faster now but still lags in the web experience. I got used to click/see on legacy, it was what it was. Not sure I am a ninja but I notice the difference. 🤷‍♂️

Yeah, I left pre Bending Spoons. When V10 was introduced the pain of a transition seemed less than the pain of the journey with V10 for me. And EN was integral to my daily routine so not an easy decision. I come back and scan the forums to see if the issues I saw are getting redressed in V10. To date, not so much. V10 is massively better than it was day one but still not my cup of tea. But that is me and my use case.

Only difference might be they've gone from the general announcement "we are retiring in the future" to the unannounced "we are retiring you now". I'd agree that anyone that has participated in these forums or has paid deep attention to whatever pop-ups show up in Legacy shouldn't be surprised. How large is the universe of users waiting to be surprised that don't attend the forums or ignore pop-ups? Don't know. But there really isn't a de facto statement re sunset date. Sweet mysteries of life.

Well, it's been death by a thousand cuts. Some absolute direction from BS might have helped mitigate things a bit. Something like an email campaign of we are removing the free program as of x date (ample notice) and sign up or move on and it was a pleasure serving you but we can't afford a free tier anymore. And here are the ways to export your data. Though with the histrionics attached to this I'm not sure how well a rational approach would even register. Just rip the band aid off. Wouldn't have been the first company to do such a thing. Stuff happens,. 🤷‍♂️

I would add a firewall rule to air gap EN (don't allow access to the EN site). Turn it on before opening and off after closing legacy. Effects of logging off at the host should be mitigated. Back in the day if you weren't logged in on your device you could not access your local data. This should let you get your data out if that is the path you decide to pursue.

Nanny state. Geez.

In general, after almost 500 posts in the thread...

If this is the case it might say the price point of EN isn't quite in the sweet spot. How one finds that spot is a mystery to me. Folks always want to pay less but where's that I'm happy to pay it amount that attracts the most traffic. Or maybe it is multiple spots, heavy and light users. Sweet mysteries of life.

Evernote dodged a bullet here.

Let it go Gaz

Perhaps