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BurgersNFries

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Posts posted by BurgersNFries


  1. I'm going nuts here. Help please. I had an evernote premium account that has expired. I would like to renew this account using the same email address(a student email), however I am a student and I noticed on the retailmenot.com site Evernote premimium is free for students. I cannot find a specific link on the Evernote site (to sign up as a student). On top of this , there is no 800 number to call for customer service at Evernote. Does anyone an ideas?

     

     

    Evernote is free for everyone.  OTOH, Evernote premium is not free for anyone, AFAIK.  The exception of course, is if you get a voucher when you've purchased another product or something like that.  You can still access your account & notes, but it would have reverted to a free account.

    • Like 1

  2. Don't want to be a wet blanket, but I think once you've deleted a note, cleared trash and synced everywhere, that you can get at history anymore.  As a user anyway.  I would be plenty okay to be corrected....  :(

    AFAIK, that is correct. That's why I rarely emptied the trash. When I did, I'd make a backup of my database before emptying the trash. IMO, there are not too many reasons for emptying the trash, since any synced notes have already used up your upload limit & clearing trash doesn't free any of it up.

    • Like 1

  3. I switched to OneNote in the end. Usually not a Microsoft fan (being mostly a Mac user) but they have done an exceptional job on OneNote. If you use it with OneDrive you can get up to 30GB free cloud storage too and no need to worry about taking up space and being charged (for going over) Evernote's limited space. Password protection on sections too.

    But anyway, thats's a different discussion.

    I switched from Evernote to Onenote last year. I got Office 365 (annual subscription) which includes free updates of the Office suite software and one terabyte of cloud storage. Onenote doesn't work as well for me as Evernote USED to. But Evernote does not scale well. They are aware of this and have continued to not address the problem. It got to the point where EN simply would not work on my PC, iPhone or iPad due to the large number of notes I had (66,000+) I had. So for me, the $100/year for the version of Office 365 I signed up for was worth it, since I had two EN premium accounts. But as you say, that's a different discussion.


  4. Thanks, I did misunderstand. Syncing my notebook makes sense.

     

    I can see the logic for making people pay for the feature when it's unique. But, when I can get it on my laptop or my Mac or my PC but not my phone or tablet, I struggle. Just because I access with a tablet, they want me to pay? I can remote access my PC and bypass all this. I'm usually on a fiber connection so I'd never noticed this before or I'd not have installed it.

     

    I'd always thought that the rationale for pricing structures was offering something unique, special or unusual at various levels.

     

    We try to offer a very rich set of functionality for Free users, which you can use for years without paying us a nickel. But we are a business with employees who like to eat food and pay rent, so we must choose some set of features and capabilities that are reserved for paying customers to encourage some people (approximately 5% of all active users) to cover the cost of writing the software and running the servers.

    Adding full offline synchronization to low-powered mobile phones takes many months of engineering to build and tune, so we've put that into the "pay" bucket instead of other options (e.g. charge everyone for the Android client).

    • Like 1

  5. Actually it seems to be an issue on the Evernote side with the way the date is formatted but I will send an email to the developer . It's a free ap so not much in the way of individual support

     

    Sorry, but if the data being sent to Evernote is not in a viable format (for whatever reason), it's still the third party developer's responsibility, not Evernote's.  The third party dev needs to make sure the data they are sending to Evernote is in a viable format.  IE, if the third party app is sending the date in an invalid format, Evernote may be using a default value of 1/1/70, when writing the record to the database.  So the third party developer needs to correct the date they are sending.

     

    Also, Evernote does not provide support to free users either.  This board is strictly a users board that EN employees only occasionally post on. So the chance of anyone here knowing how to fix the issue is possible, but slim.

    • Like 2

  6. I'm new to Evernote and added the event noted product. However, no matter how I title it it seems to be adding the date as Jan 1 1970. Now 1970 was a pretty good year, but not useful for today's planning! Any ideas for this newbie would be welcome

    Eventnoted appears to be a third party app. You should contact the developer through the contact link on their webpage.


  7. As mentioned, most of my topics have been deleted by EN staff without my consent or informing me at all

    Now I get to know that this issue belongs somewhere else, but I don't know where, and you also mention that it has been replied. When ? Where ?

    Other Forums act like knowledge base f ex when you ask a question you get suggestions on replies

    But EN has not this so I cannot know if I am reinventing the wheel.

    Honey, you always are reinventing the wheel. Evernote does not need to get your permission to delete your posts. Nor are they required to inform you if they do. Having said that, this has been discussed with you here...

    https://discussion.evernote.com/topic/83222-where-are-my-old-topics/

    • Like 1

  8. Evernote is oriented around a collection of notebooks, so obviously when I clip something from the web, it should ask what notebook I want to put the clipping in, right? Yet I see no such prompt or option. There is an oddly phraased option to always put clips into "current or default noteook," whatever that might mean, but that's not at all helpful. Is there some way to get it to prompte me to designate the notebook for each clip? The alternative seems suboptimal and downright absurd, I.e., to remember to move the clips out of the arbitrary notebooks they've been stuck into and put them in the right ones.

     

    Thanks very much.

     

    Sonoma Mann

     

    Every Evernote account has a default notebook, which is where notes that do not have a designated notebook go (IE if you email something into your EN account).  When you are using an EN client, you can select a notebook to work in.  IE, if you're clipping a lot of notes about a particular topic, this way you don't have to specify a notebook each time.  Just go to that notebook in the client & clip away.  Most users (including me) would hate to have to specify a notebook for each clipping, which is why there are these options.  Hardly absurd.  Many people use their default notebook as an inbox & then clear their inbox at a later date. 


  9. Netdrive allows all cloud accounts and I've read Evernote to be set up as virtural drives in windows explorer. it allows files to be better organized between all accounts. By the way I love Evernote(especially the clipper in browser).

     

    Evernote has publicly stated they do not support networked drives. Some people have reported success while others have claimed problems. Additionally, Evernote's CTO has publicly stated that attempting to put the live Evernote database in Dropbox has a high risk of data corruption. I'm not familiar with Netdrive, but if it's similar to Dropbox, I would think the same warning would apply.  And like Gaz, I would suggest against it. Please note that this differs from putting a BACKUP of your live database into a cloud such as Dropbox.

     

     

    Evernote is storing an interactive database of data that wouldn't be safe to shuffle around via Dropbox. I checked with our Mac lead, and I think this would have a very high risk of data corruption even if you could make it work, unfortunately.

    You could consider doing some sort of backup when Evernote isn't running, and placing this backup into Dropbox, but the real interactive database used by our app isn't safe to use in this way.

    • Like 1

  10. Recently I accidentaly cleared up my note and saved it. Is there a way to restore its data without buying a Premium account?

    Thanks

    Do you have a copy of the good note on a desktop or phone client? You could disconnect the device from the internet (so it doesn't sync the modified version down) & copy it (good version) or email it or something to yourself as a new note, directly to your Evernote email address (found in settings on the web client).

    Premium can be obtained for $5 for a single month. That's a pretty small price to pay, if the note was very important.


  11. You posted whilst I was typing, oops.  I was referring to anything less than an full restore with an EXB replacement, poor choice of words "restoring anything".  That make more sense?

    Yup.  ;)

     

    Or certain cases where there were very few changes to local notes & the user has a lot of links in local notebooks that they don't want to break.  That whole pesky "not one size fits all" thing again.

    • Like 1

  12. For a full restore, you will want to reload your synced notebooks from the cloud and then import ENEX files for all of your local notebooks.  You don't want to add your local notebooks to the web.  The web version is the gospel for synced notebooks, nothing to do with local notebooks.  You always want to import local notebooks when restoring anything.

    I disagree about always importing local notebooks when restoring. See my post above yours wrt full restore of local notebooks from an exb file.


  13. hm okay I see there's some debate on restore and using 3rd party with evernote

     

    I'm going to ask questions on both sides :P

     

    "The only true restore I have found is at Revert.io.    They do a backup of changed Notes (of your Sync'd Notes in the EN Cloud) several times a day, and offer a true restore at the Note(s), Notebook, and account levels.  I am using it now and still in the process of evaluation, but so far it looks very good.   But this does NOT backup Local Notebooks." 

     

    If it doesn't backup a local notebook how is it backing / linked up in the cloud? 

     

    "Select all Notes

    Right-click and choose "Save Attachments . . ."

    Okay I didn't realize it was that easy to do, thought it had to be done 1 at a time

    Edit: Well it saved lots of things I didn't really want like images / screenshots. Really just wanted PDF attachments, excel sheets, etc

     

    From cshilling:

    "@daphoneix7207,

     

    Relative to your question, IMO, EXB and ENEX are both valid backup/archive strategies for synced and local notebooks.  Restores can be problematic though, and EXB and ENEX backups have the some restore issues, amplified by the time since the backup/archive.  

     

    From a simple archiving "just in case and not likely to be used" perspective EXB is probably best, quick and simple.  

    --Okay I figured this would be sufficient 99% of the time

     

    For partial restores ENEX is easier since all you have to do is import the ENEX file, move the notes you want and then delete the imported notebook that was created.  EXB is harder for partial restores since you you have to drop internet connectivity, move your EXBs around, export the notes you want from the backup EXB, re-swap your EXBs, import the notes you wanted, turn the internet back on.  Not for the faint of heart for a few notes restore but definitely doable.

    --I guess I would run a partial restore if something important was permanently deleted or some tags weren't done correctly. I actually don't know what the difference between EXB, ENEX file types are

     

    For an unintended full restore, God forbid, it is often best to rebuild your database from the cloud and then import the ENEX backups of your local notebooks should you have any.  Unless your EXB is so recent that you aren't concerned with any new note or updates loss.

    --So just use the evernote web version and import local files / manually enter in into evernote web, then download into windows evernote client? 

     

    Local note links can/will get broken so a practice of minimizing local note links and keeping the link name the same as the note title can mitigate the pain.

    --Okay this is good to know, I imagine having the same name means I can just use "search titles" for notelinks if they break. 

     

    Personally I do both, an EXB copy and ENEX's of all notebooks, taken at the same time.  Then based upon the scale of the problem that might occur I have two paths to travel.  A path not traveled at this point.  FWIW.

    --I still don't know what ENEX vs. EXB's data does, but I'll regularly export notebooks and do a local backup. Then when everything goes bad at least the data will be there and I'll have to spend lots of time fixing it

     

    I'm dumping my local copies into dropbox if that matters. Probably doesn't though

    Restores are not one size fits all.  As Csihilling pointed out, it depends upon what has transpired since the last backup & what you are wanting to restore. 

     

    I only backup the EXB file.  I don't export to ENEX b/c if you have a good exb file, you can open it & then create the enex file, should you need/want to.  JMO.  And they are NOT required.

     

    To restore your local (non-sync'd) notebooks (in the event of a hard drive crash) or to move your database to a new computer (upgrading and/or computer loss/theft), the local notebooks would need to be in a recent backup of your exb file.  Simply install Evernote & restore from the good exb file:

     

    https://discussion.evernote.com/topic/22426-how-to-backup-your-windows-client-evernote-database/?p=158514

     

    Then sync:

     

    https://discussion.evernote.com/topic/21977-location-of-locally-stored-notebooks/?p=162582

     

    This is similar to if you did not use the Windows client since your last backup, which was last week.  Instead, you used the web client to add/modify/delete sync'd notes using the web client.  Then today, you use the Windows client & sync.  Same exact scenario, in essence.  This does NOT break note links or go against your upload limit.  Importing from ENEX files DOES break links & goes against your upload limit.  Another reason I prefer to avoid enex files.


  14. In the interest of bringing this thread back ON-topic, and to make sure I have not missed something, I had a session with the Evernote Support Chat.

    My Question to Support Chat:

    Can I restore my account from a backup of the EN Win Database (exb file)?

    Here is the last part where I summarized the Q&A.

    You can view the entire chat here.

    Me: So, let me summarize to make sure I understand correctly.

    If I have lost Notes due to deletion, or anything else, and emptied my EN Trash, and Sync'd with the EN Cloud, then ...

    The ONLY way I can restore these lost Notes from my local backup is to restore the EXB file, and export to ENEX files. Then ...

    Then I have to restore the current EXB file, and IMPORT these Notes from the ENEX. . .

    Since the import really creates new Notes, and links I had to the original, lost Notes, will be broken

    If I move these imported Notes back into a Sync'd NB, like they were originally, then that will go against my monthly upload.

    Do I have that correct?

    Max, are you there?

    Max: Yes, just reading over those steps.

    Me: OK, take your time.

    Max: Yes, those all look corret.

    correct*

    Me: Is there any better way to restore my Notes from my backup?

    Max: However, if you open your application with the backed-up database while you have internet connectivity, the sync function will overwrite it with the latest version of your database (without the deleted notes) so make sure that you do not have your internet on when doing that.

    No, not really. We place a warning in each version of Evernote when clearing the Trash that all of the notes will be permanently removed from your account.

    Me: OK, thanks for that. So, if I restore an old version of the EXB file where the Notes still exist, if I were to sync with the EN Cloud, the sync process would delete these Notes, correct?

    Max: Yes, it would overwrite that database with a version of your notes that is most up to date from our servers, meaning a version that does not have those notes in it.

    JMiU...AS IVE TOLD YOU AT LEAST TWICE IN THE PAST...ON THIS BOARD...(I would highlight that in blue like you like to do but I'm on my iPad) restore is not a one size fits all. (Feel free to search the board). Your above exchange is simply one example. I don't know why you fail to comprehend this. (Or why you are compelled to nitpick with so many people on this board - now, there's your nonsense!) There are instances where a restore absolutely does not break links and no, enex is not required. Again, I don't know why you fail to understand this. The very fact that after all the years you've been using Evernote and don't know how to restore notes is proof positive that you do not understand the process of restore & should not be advising other users about it.

    That. Is. All.


  15.  

    Look them up, they are not the same. Practice is just ONE form/part of preparation.

    Good grief JM...will you PLEASE STOP WITH THE NITPICKING???? It only adds UNWANTED NOISE. Get a hobby or something.

     

     

    @Gaz: You have contributed as much as anyone to "scaring the audience".

    If you'll look back over the posts, I make a joke about reinstalling, and then suggested that the user submit a bug report.

    It was you that started this whole debate about bugs by making the rebuttal comment "I don't think this qualifies as a 'bug'", when you didn't have the factual basis or logic to make such a claim.

    You can move on by stop trying to make me look like the bad guy, and just deal with the technical issues as we agreed to earlier.

    You do a darned good job of making yourself look like the bad guy. Let's see...this week alone, you've nitpicked with csihilling:https://discussion.evernote.com/topic/80104-manual-sorting-and-the-design-objection/page-2#entry345419

    Jefito & GM:https://discussion.evernote.com/topic/41178-evernote-annoyance-creating-sub-folders/page-3

    And Gaz. (And I've not even linked to the various threads - this week alone).

    Maybe you should step away from the keyboard & take a lot of deep breaths, since you seem to be a huge contributor of (to use your term), noise.

     

    And the madness continues...JMiU please stop arguing about and nitpicking EVERY SINGLE THING THAT someone you don't like says. MOVE ON.https://discussion.evernote.com/topic/80104-manual-sorting-and-the-design-objection/?p=346772

     

     


  16. One thing to consider in your backup strategy: Restore

    Evernote does not provide a way to do a true restore. It is actually an import and creation of new Notes, which breaks all of your Note links, and impacts your monthly upload allowance.

    Absolutely not true, as you & I have discussed a few times before. There IS a way to do a restore via Mac and/or Windows clients that is a true restore & does not break links or go against your upload limit. Not going to go through this with you yet again. Please do not confuse the OP with your misinformation.

    OP, again, search on backup/restore. Or, if you have a premium account, you can submit a support ticket.

    BNF, I wish you were right, but you are not. If it can be done, then you can easily provide a link to the detailed steps to achieve a true restore. I won't believe it until you do.

    @daphoenix7207: Don't accept BNF's statement on blind faith. Do your own research and be convinced you know how to do a true restore before you select a backup strategy.

    JMiU, I have already provided info for you in the past. At least twice. Like I said, I'm not going around & around with you yet again. The fact that you don't understand how to do it doesn't mean it doesn't work or is confusing to others.


  17. One thing to consider in your backup strategy:  Restore

     

    Evernote does not provide a way to do a true restore.  It is actually an import and creation of new Notes, which breaks all of your Note links, and impacts your monthly  upload allowance.

    Absolutely not true, as you & I have discussed a few times before. There IS a way to do a restore via Mac and/or Windows clients that is a true restore & does not break links or go against your upload limit. Not going to go through this with you yet again. Please do not confuse the OP with your misinformation.

    OP, again, search on backup/restore. Or, if you have a premium account, you can submit a support ticket.


  18. I noticed around 2 weeks ago Evernote was extremely slow. I thought one of my notes was getting to large and I created a new one. Things seemed ok for about a week and it happened again. Evernote has not worked properly in almost a week. When I open Evernote I must wait for at least 30 seconds before I can get a response from anything I try to do within the program. When I open a note I must wait the same length of time before I can edit the note. Evernote does not work properly using IOS, Windows, or Android. But, the delays seem somewhat less using an IOS device. I have not noticed any other issues with any of my devices. The problem seems isolated to Evernote. I really like the program but if this continues I will need to find something new.

     

    Thanks

    https://discussion.evernote.com/topic/82129-ios-evernote-suddenly-way-to-slow-typing-delays/

    And...

    I am among one of the long time, big time Evernote users who is migrating away.  I have chronicled my issues on the board in a few other threads (search on 'duet', if you are so inclined.)  I had the same reaction you did, when I heard about the increased upload limit - a LOL/WTF moment.  I wondered why so much had been going so horribly wrong with EN in recent months & the increased upload limit was a bit like someone intentionally breaking your legs and then giving you $100 for your trouble. (That may be a bit extreme...maybe.)  I used to have over 64,000 notes in my main account & several thousand in my duet account.  I'm in the process of moving them out b/c my main account is totally unusable on either the Windows desktop or the iOS app (iPhone & iPad).  I had a workaround (the duet account) that worked for about a year & I would have stayed with that except that the shared notebooks started not working as they originally did.  Then they fixed it after several months, but then they got screwed up again a few weeks later.  Then they temporarily removed all shared notebooks, then brought them back.  Yada, yada, yada.  So when I started having to use workarounds for my workarounds that were required b/c the app didn't work as it should, in the first place combined with the divorcing of EN from much of its client base (that has been evident in the past about six months), I decided EN is no longer the app/company for me.  It's a darned shame, too b/c EN (when it worked) was the most amazing product, IMO.  I'm migrating to Onenote, which is the second best option for me out there.  But it's not as great as Evernote (was.)

    • Like 1

  19. So how do you do this

    I want a physical hard copy of all my evernote notes and attachments in an evernote readable format backed up onto my local hard drive

    exporting out notes just exports XML which is simply going to be text based notes, tags, among other things - but not attachments

    or how can i back my attachments up easily

    Backup has been discussed on the board at great length. It's also helpful to mention what client you are using. In a nutshell, for the Windows desktop client, you backup the your-user-name.exb file. Please search the board for Mac and/or for more info on backup & restore.


  20. Look them up, they are not the same.  Practice is just ONE form/part of preparation.

    Good grief JM...will you PLEASE STOP WITH THE NITPICKING???? It only adds UNWANTED NOISE. Get a hobby or something.

    @Gaz: You have contributed as much as anyone to "scaring the audience".

    If you'll look back over the posts, I make a joke about reinstalling, and then suggested that the user submit a bug report.

    It was you that started this whole debate about bugs by making the rebuttal comment "I don't think this qualifies as a 'bug'", when you didn't have the factual basis or logic to make such a claim.

    You can move on by stop trying to make me look like the bad guy, and just deal with the technical issues as we agreed to earlier.

    You do a darned good job of making yourself look like the bad guy. Let's see...this week alone, you've nitpicked with csihilling:https://discussion.evernote.com/topic/80104-manual-sorting-and-the-design-objection/page-2#entry345419

    Jefito & GM:https://discussion.evernote.com/topic/41178-evernote-annoyance-creating-sub-folders/page-3

    And Gaz. (And I've not even linked to the various threads - this week alone).

    Maybe you should step away from the keyboard & take a lot of deep breaths, since you seem to be a huge contributor of (to use your term), noise.

    And the madness continues...JMiU please stop arguing about and nitpicking EVERY SINGLE THING THAT someone you don't like says. MOVE ON.https://discussion.evernote.com/topic/80104-manual-sorting-and-the-design-objection/?p=346772
    • Like 3

  21. I've noticed recently that evernote on IOS is suddenly very slow... major lags in typing etc. It sounds like what people are reporting on evernote for macos, but this is on IOS.

    Please fix this.. evernote has been my go-to app on all platforms for years now, and I suddenly can't confidently use it to take notes during a meeting.

    Please help!

    Evernote does not scale well. At all. In the past, I was an ardent user of Evernote. Used it every single day. But then my main account became unusable on iOS and the Windows desktop about two years ago. I did all the things EN recommended...new hard drive, upgrade OS, rebuild database, etc, etc, etc. I had to create a second account in order to use EN on my phone, iPad and PC. The same computers and iPhone & iPad that couldn't use the main account worked just fine with my new account. Due to other EN bugs, I finally migrated away from Evernote to Onenote. Don't like it as well, but at least it works well on my PC and iPad. EN has been aware of the scalability issue for at least a few years b/c I kept reporting it and working with the devs. But since they don't share their roadmap, there is no way to know if they are addressing this issue. Good luck.

    • Like 3
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