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  1. Thanks to you and DTLow for your speedy replies. I had no idea that ENEX does not capture Notebook membership for individual notes. What about stacks? Would exporting a stack also lose Notebook membership?
  2. The File Export function is not exporting. I'm using (308816) Public (CE Build ce-62.6.10954). From within EN for Windows, I tried to backup my notes as an ENEX file. The notes were already fully synced. I have about 75,000 notes. Within a millisecond of clicking "SAVE," I got a dialog box saying, "Export Succeeded." Sure enough there is an ENEX file it created, but what I got seems to be an XML file of about 333 KB containing just one of my notes. Perhaps I'm doing something wrong. I'd appreciate any help, please.
  3. Can Evernote see, edit, download, and permanently delete my Google contacts? I don't recall seeing such a 'scary' warning before from Googoo, the company that (as we all know) "does no evil." I was shocked to see a message onscreen saying this. It happened while trying to explore Google's "Backup and Sync," which seems to be their favored way of accessing Google Drive these days. Before I could even view Google Drive, "Backup and Sync" wanted me to first go over some Google "Account stuff" including reviewing and either deleting or approving third party companies to whom I've given various Google Account access permissions. These include Evernote and Linkedin. Why such a draconian message? Does anyone have insight into what's going on here? Would Evernote really do this? And, if so, why? Or is Google using just an abundance of caution? Or is Googoo engaging in a bit of scare-mongering for ulterior reasons?
  4. Is anyone able to use the web clipper at all?! In any browser? Is there some Secret War going on by Google against Evernote? I pose this question with utmost seriousness, because Web Clipper's failure seems to be a longstanding problem that could have been fixed by now. Web Clipper not working in Chrome has been going on, to my knowledge, for at least 6 months. If the original problem with web clipper were some change in Chrome last Fall, why has the Evernote development team not fixed the problem by now? The fact that they have not suggests to me, tell me if this is incorrect, that changes in Chrome keep happening. I can no longer able to clip in Chrome or Opera. When this started last Fall with Chrome, Clipper would at first no longer clip Google results. After a while, it would not clip any page. Has it been due to a Chrome Update? At Gazumped's suggestion, I tried to shift to Vivaldi, but had difficulty installing it. So, I began using Opera, which at first worked like a charm. Then, suddenly, Clipper would no longer clip Google results pages. After a few weeks of this, then Web Clipper would not clip anything in Opera. Is anyone able to use the web clipper at all?! In any browser? Is it possible to revert to an earlier version of Chrome? Also, how can I determine whether this is a "known issue" to Support?
  5. Is Web Clipper working for you? Have you had problems with it in Chrome? or with other browsers? Gazumped helpfully suggested trying another browser, when I earlier posted that Web Clipper for over a month had not been working in Chrome. Opera solved the problem. But now Web Clipper in Opera will no longer clip Google Search results pages, which for my needs presents a major pain. (And Web Clipper in Chrome still will not clip.) I welcome any suggestions (including workarounds) though is it necessary to keep trying different browsers? Surely, since Chrome is so popular, isn't there some fix for this? I am assuming that others are also having the problem. If they are not, then what type of individual issue might my PC have? Registry corruption? Something else?
  6. I side-stepped this issue by switching 5 weeks ago to Opera, which resolved the Chrome Web Clipper not saving. Perhaps the failure-to-clip arose because of some Chrome update? Now, Web Clipper in Opera will no longer save Google Search Page results, which is more than an inconvenience. What to do? I know there are other browsers, like Brave. And I'm grateful for Gazumped's earlier advice to try a different browser. But I'm saddened that the Web Clipper product cannot simply be made to work, and that users have to resort to work-arounds for a product so central to Evernote's capabilities. Am I being naive? Why can't Web Clipper be fixed with all deliberate speed and company updates posted to notify members of the status of the problem and fix? Perhaps I am being unrealistic? I welcome any comments or advice, whether for a work-around, or an "attitude-adjustment" or something else. Ever since the late 1890s, when T. Edison and I used to smoke cigars in his study and contemplate the promising future of direct current power plants; ever since then I'm just reminded of my old mantra, "I aspire to be a user."
  7. Suddenly everything, regardless of site will not fully save. It reaches some limit, e.g. 33% or 89%, and just keeps spinning but never reaches 100% much less syncs fully.
  8. Thanks. Will try Vivaldi. My first efforts to install it didn't work. Got message, "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item." Thinking that Kaspersky Total Security may be blockading it, I made the exe file an "exception" and now I can't launch Vivaldi.2.0.1309.42.exe at all. Any thoughts welcome.
  9. Thank you Gazumped for your reply. Here's one example, this Google search page screenshot. YMMV but I often run across the need to scroll horizontally. The note becomes fairly useless, when you have to scroll to read each line of text. I, too, have a 20+" screen. What have we come to, when a Google search result page requires horizontal scrolling? This is perhaps the simplest imaginable web page, yet it cannot be displayed in its the full width. What planet is the company on? There is a technical term for this. "Steel" yourself. The technical term is, "silliness." More accurately, this is a form of "pure or unadulterated silliness." User satisfaction should not be solely about whether features and functions work. It's about work outcomes, results. For example, in the case of this example, I often perform slightly varying searches and capture the Google Search results using Evernote instead of "plunging" into the search results, because I"m trying to get a high level overview of some topic and its associated concepts. From this I want to take my Evernote notes and create a concept map (using some other software). Is there some workaround to the horizontal scrolling issue? Probably. But, when you run into so many such hindrances (and I could cite many others), it is difficult to develop a steady work flow. It's hard not to feel hopeless as to whether Evernote, the company, will ever become mature enough to produce a truly outstanding product. What does "a truly outstanding product" mean? Is it too variable by user to be definable? No! The larger issues of product performance success and customer satisfaction are of a higher logical type than features and functions. A design target should be defined superordinate to features and functions, at the level of process and the user's workflow. The company seems not to realize this. At least they do not bring it out specifically. They seem stuck in imagining Evernote as the Swiss Army knife of note storage at a level that fails to articulate the software's value proposition. I aspire to be an effective Evernote user, because I have high volumes of work I"d like to do with my notes, yet I cannot discover and settle on a stable process flow for the curating and writing I wish to do. Back to horizontal scrolling: I believe that it's not the screen size that limits the width of what the Note displays, and how Evernote captures, stores and/or displays the page. They should have tested more thoroughly. I remain hopeful. I aspire to be a user. Maybe the company will someday go beyond its nano-focus and see that, in the larger world there are patterns of work, which users wish to create as defined, repeatable processes to produce valued outcomes.
  10. Please, despite the "rant" nature of this post, do not stop trying! I'm entitled to spill my disgust, because there is a vital, longstanding and fundamental process-engineering lesson that Evernote shows little sign of learning. The tags of the latest web interface is the occasion for this rant, but is merely symptomatic of a systemic engineering problem. In your new web interface, why have you assumed it is appropriate to divide tags into 5 columns? Your use of 5 columns means that nearly all of my tags are cropped and thus can't be distinguished from each other. So, what I see is this: Descriptor X - …(0) Descriptor X - …(2) Descriptor X - …(10) Descriptor X an…(3) Descriptor X an…(3) Descriptor X an…(1) Descriptor X an…(1) Descriptor X an…(3) Descriptor X an…(1) Descriptor X an…(1) Descriptor X an…(6) Descriptor X an…(1) Descriptor X an…(1) Descriptor X an…(1) Descriptor X an…(3) Descriptor X an…(34) Descriptor X an…(1) Descriptor X an…(2) Descriptor X an…(1) Descriptor X an…(6) Descriptor X an…(1) Descriptor X an…(2) Descriptor X an…(2) Descriptor X an…(1) Descriptor X an…(1) Descriptor X an…(2) Descriptor X an…(1) Descriptor X an…(1) By cropping off the end, you are making my tag list virtually useless. Thing about how avoidable this was had you taken just a brief moment to vet, to question, to tease out your assumptions. Consider: For years, Evernote has been touted as enabling up to 10,000 tags, far more than the number of notebooks. For years, Evernote has been used by people who build a tag hierarchy. Do you imagine, even for an instant, that tagging using hundreds or thousands of tags, is done in a way that people use only about 12 characters? Which is approximately the number of characters visible in your 5-column tag view? How absurd and how avoidable that Evernote would fail to vet its underlying assumptions. And this does not even include that you have also eliminated the hierarchical arrangement that I've so painstakingly created. There is a highly technical engineering term for such antics. The term is "silly." You really do not have engineering ability. For some of your changes, you just improvise without an explicit rationale. Why? The urgency of deadlines? Lack of customer feedback during the design process? The monocular vision of engineering? Lack of communication between those who specify the change to be made and those who code it? You've got big process problems. Enough of this god-awful marketing happy-talk in your periodic announcements and blog posts. You should open your kimono and talk candidly about the challenges of translating customer needs into a definable spec and the resultant code. You just might enhance customers' respect. We are rooting for you. We want you to succeed. Yet, Evernote still remains high in the rankings for the world's most needed, most mission-critical and relied on software that fails to fully meet people's needs because it cannot get its act together. You can do better! You need to get this right and fast, at least until Evernote no longer is where "Ideas Go To Die," forever locked in the cloud, with an awkward interface, slow as molasses (Evernote Windows), incapable of being properly curated and made useably accessible. And "You-can't-please-everybody" is no excuse.
  11. I'd like to learn from others how they use tags. I've used them for years but am dissatisfied with my approach. My clipped notes are for a book I"m writing. Can you describe any key successes you have had with tags? I'd appreciate your insights, methods, successes. Do you have some process you follow systematically with tags to organize your Notes? My tagging "system" is an evolving and chaotic work in progress. I started to organize them hierarchically long ago but "stalled" finishing it. Oh! And, can tags be printed? Can they be exported for printing?
  12. Why can't Evernote show a Note without the need for horizontal scrolling? Using the Chrome Web Clipper, it's discouraging to discover what a high proportion of my Notes require it. As everyone knows, horizontal scrolling makes it difficult to impossible to read text, when it does not wrap. (I assume that no one finds this need to scroll horizontally beneficial in any way.) Is there some way to resolve this issue? Will it ever be fixed? Is it on Evernote's list of problems to fix or capabilities to add? Regarding what an Evernote user can do, can you know before clipping whether a particular type of web page will be viewable only by horizontal scrolling? Or chose, from among the alternative ways to clip, a way that avoids horizontal scrolling? Please understand, I'm not asking, "What is it technically that causes the narrow width?" It may be interesting to know the answer to this, but I assume it is academic and immaterial, unless it leads either to something the user can do differently, or to Evernote resolving it.
  13. So, the web service when free permits syncing with 2 and no more than 2 devices? Is that the deal? If that's the case, then I'm OK with my PC and smartphone, right? I just should not add more? And then, without Premium and only Basic, I can access the cloud version online through either device, right? And I"m limited per month to how much data?
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