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About JerrySNB

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  1. I'm having a similar problem. Not only isn't Acrobat offered as a possible viewer, but PDFs used to show directly in the note. Now they don't.
  2. I've noticed that things have gotten much better over the last year, but there are still some weird little nits. In the Android app, when you are working on a list of check-marked items, sometimes a new line will be capitalized automatically and sometimes it won't. I haven't figured out the pattern, if there is one.
  3. Evernote did not display anything on the lock screen or always-on display before. I suspect you're right that this is a case of "nothing to see here, folks."
  4. Yes, I've restarted the phone. I don't know if it has to do with the theme I'm using for the phone or for Evernote. I don't really need the notification icon, since all it's telling me is that I can quickly create a text note. If it weren't there at all, I wouldn't miss it.
  5. I'm on Verizon also. The icon you drew an arrow to is not the same as what I'm talking about. That's an icon for opening the app itself. I'm talking about the little one that shows up in the status bar (far left) when the phone is unlocked, the one that shows in a circle on the always-on display, and the one that shows up in a group with other notifications on the lock screen. I don't know why you can take a screenshot of your lock screen and I can't. I'm running a newer version of Android, and it did introduce some differences. None of this affects the way anything works. It's just a cosmetic annoyance, but I'm extremely anal.
  6. I used a screenshot of this screen as an example. I can't take a screenshot of the lock screen. I turned on the Evernote option to create a note directly from the notification bar, and that's working fine. My issue is that on the lock screen and the always on display, the symbol is transparent. That makes it invisible on the always on display screen except for the border. In fact, it took me a while to figure out where that empty circle was coming from. In the lock screen, there's just an empty space where it should be. If you look at the attached screenshot of this screen, you can see an empty space to the left of the temperature (which is in blue). You'll have to take my word for it that the icon is there, and it's transparent. Is there a way to fix this? Evernote Galaxy S8 Android 8.0.0
  7. Release (306134) Prerelease (CE Build ce-1.30.2933) does fix this problem, so the problem wasn't the capture. What I did to create this note was Opened Google Contacts in Firefox Used the option in the Google contact screen to print my contacts. This doesn't go directly to the printer, it opens a new tab with a list of contacts, formatted for printing. I used Evernote's clipper to clip the entire page. The result is a text note. As I said, the problem seems to be fixed in the beta.
  8. I don't mean there's a problem with line wrapping, or anything like that. I mean that a line of text will get split so that the tops of the characters on on the bottom of one page, and the bottoms of the characters will be on the top of the next page. Take a look at the pictures I attached. I tried the printer's option for fit to page, and it had no effect. Suggestions?
  9. I'm having the same trouble, and I think it might have started with Android 7.0. (I have an S7 Edge.) The problem seems to be a conflict between an already-resident instance of Evernote and a new one, but it's evidently not that simple. Even reactivating the resident instance can cause this sometimes. My suspicion is that the "closed" but resident instance still has the database locked. It doesn't matter which note you try to open. It can be one you just edited, or one you haven't read in ages. The workaround is simple but annoying: go to the display of resident applications and clear Evernote. That will let you back in. One of the "notes" you can't open is the activity log; so there's no good way to capture information about the problem.
  10. Sorry. I meant that when I try to open a .docx file, Evernote offers me the choice of two apps to use: Hancom Office and Google Docs. It doesn't offer MS Word. Android Word is buggy, but it does integrate well with the desktop application. I could use different apps at different times, depending on how the files are opened, but that's a PITA.
  11. Aye, there's the rub—I'm not a paying user. I have sent in bug reports in the past, and not only have they responded but they even had me test some beta software for them. I don't blame Evernote for limiting support for freeloaders, but it does leave me stuck. The two apps that Evernote offers are both pre-installed on my Samsung phone. That's probably a clue, but a clue to what? I have no idea.
  12. I did exactly what you suggested. I was hoping that reinstalling Evernote would force it to take a look around and see which apps were installed, but that didn't happen. I'm still offered the choice of Docs or HanCom. I see an option to send the activity log to Evernote, but I have no idea what to put in the "To:" field. I don't see any option to send feedback, per se.
  13. I have a .DOC file attached to a note. If I try to view or edit it, I'm asked if I want to use Docs or Hancom Office. I have the real MS Word installed on my phone, but it isn't offered as a choice. If I download the attachment from the note, the downloaded file opens up in Word just fine. I can also tell my file manager that Word is the default application for opening DOC files. It appears that this is some limitation of Evernote. Am I missing something?
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