southernforge

Gobsmacked is the word that comes to mind for describing my reaction to your screenshot ... I had become so certain that only Excel could sort like that, that well, I never noticed the similar functionality in Word... otoh, it is good to be wrong as long as ignorance is replaced with knowledge...

I find Excel more useful for list-sorting than a WP, but I am open to learning new "tricks." How would you sort (say, alphabetically) in a WP? Even as I type this I have a nagging feeling that your reply is going to be so straightforward that I will be amused at my ignorance.

Work has been busy, else I could have replied sooner. CPU RAM cache is 6 GB, of which 1 GB is free. As for storage, there is 144 GB free.

Interesting. I am on the Professional subscription plan.

When tapping the menu icon in the lower left-hand corner of the app, and choosing notebooks, if I tap the notebook icon that has a plus sign on it, I get a screen where I can type the name of the new notebook, but underneath it is the red text “error: unknown.”

You're right, of course. I know what you're saying is accurate - I just let emotions get the better of me this afternoon...

Sigh. Over a month now... I opened another ticket a month ago - 3768938 - I got a "canned" response that had nothing whatsoever to do with my concern: the "canned" response suggested deleting my browser cache. Not helpful. Can this ticket be flagged for admin attention, please? thank you so much in advance.

You are correct. My ticket is #3765004

@Federico Simionato I apologize for reaching out directly, but I just do not know whom else to ask: I submitted a help ticket a month ago, with no direct reply, and it appears to have been closed; but without resolution. I opened a second ticket out of sheer frustration of waiting weeks with no direct response. Is this the new normal?

@PinkElephant I was curious as to the status of the ticket I opened a month ago, and at this point, I can only laugh: closed, but with no solution. I do hope that the "overhaul" of customer support results in tickets not going a month without resolution. Oh well...

Ha!

Hi, @PinkElephant. I tried this again. First note opened a window in the center of the screen. Notes (in separate windows) two through 5 all opened halfway off the top of the desktop.

Hi there. I just tried your suggestion - I am on a Windows machine - two note windows opened in more or less the center of the Evernote application window. The third note window opened more than halfway off the top of the screen.

@Federico Simionato, good afternoon! I have 10.65.3-win-ddl-public (20231103200848) Editor: v176.15.0 Service: v1.77.1 © 2019 - 2023 Evernote Corporation. All rights reserved installed. ================================ When I View or edit a note and choose "Open in New Window" from the "..." menu of the note, the new note window opens at halfway off-screen. I have to use the Move command of the note window to bring the note window into a useful space on my monitor, in order to edit the note. Need resolved thanks.

Thank you, very much!

@gazumped thank you - however, I just realized that my ticket is for the Windows Desktop client - and that I inadvertently mentioned it in the iOS forum. I ask that you forgive my mistake...

@gazumped might I ask for similar treatment of my ticket #3765004? The "solution" had to do with a problem I was not experiencing. I must admit to being a bit unhappy at the moment. Thank you for any attention you can have focused on this ticket. 🙂

Support closed my ticket after sending a generic response saying to clear my browser cache before starting Evernote Web. I made specific reference to the Windows application when opening the ticket, so that was disappointing, to wait over 3 weeks to learn my ticket was likely not read attentively. Sigh.

@AlbertR, I ask that you forgive my delayed reply. I do use EN on a connected (to my laptop) large monitor, but the laptop doesn't travel anywhere and I don't change or disconnect various monitors. I actually am not using any display managers, fwiw...

This remains an unresolved issue, it would seem.

Hi @gazumped, Good afternoon. I wish to apologize for the delay in replying. I would like to agree with you that random application window placement tends to be a "feature" of the Windows OS, but that has not been my experience - except for Microsoft Money - and that was more than 20 years ago. No such issue since, until Evernote - currently installed version 10.64.3-win-ddl-public (20231016152524) | Editor: v176.15.0 | Service: v1.76.1. it has been two weeks since I opened the ticket with support, so they must have their hands full.

When I View or edit a note and choose "Open in New Window" from the "..." menu of the note, the new note window opens at halfway off-screen. I then have to use the Move command of the note window to bring it into a useful space on my monitor, in order to edit the note. I have attached a screenshot showing the result of opening a note in a new window. Has anyone else experienced this? I opened a help ticket 9 days ago, with no support having happened so far.

By means of a batch file called in the registry or, a scheduled task? I assume it's something like, c: cd /"c:<users>/path to import folder/Evernote_Intake" del * /s END or, am I overthinking it? thank you

I am experiencing the same issue, and made a screen recording of the defect in action. Is it possible attach a screen recording when opening a new support ticket?

In Evernote v10.52.1 (1207498): Start with a note that is synchronized and available offline. Said note has a portrait-oriented JPEG attachment. Choose to edit the note, then annotate/edit the JPEG. Attempt to rotate the image. Wait. Wait. Wait some more. Note that image crop and rotate controls are unresponsive. But "Cancel" works. Is this what I should be expecting for the new pricing?