CanadianAbroad888 0 Posted November 3, 2013 Share Posted November 3, 2013 I opened a help ticket on Oct 23rd about my many many missing notes---my laptop was stolen right from our house in broad daylight---and now as I've set up evernote on my new laptop and ipad there are a great many notes missing---a phenomenal amount: tax files, financial records, client notes etc etc. I don't see entries past March 2013 when I have been in Evernote daily...(!!) In any case: I heard back from my ticket quickly, suggesting I check trash and online ( the notes are not there:/) and now I have not heard back since then. I am not a premium user, just free version. Can anyone please advise on timelines for help tickets? It is imperative that I retrieve my notes and I'm not sure how to proceed.. Thank you! ps: my apologies if this is the wrong place...I'm new to this forum. Link to comment
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