BonskY 84 Posted March 7 Share Posted March 7 Hi guys, I can't add a file from Google drive from Evernote Windows version 10.79.2 , there's a popup to request a sign in to my Google account , but if a clic to sign up the pop disappears and nothing happen. From my Evernote account, my Google drive is already connected to Evernote and I can attach a file with Evernote web version with no problem. Thanks ! Link to comment
Pondor 0 Posted March 7 Share Posted March 7 same issue with v10.79.2 on Mac. for me, when i click on the "sign-in" button on the popup page, it actually brings up a new tab in my browser but then it immediately disappears. maybe the underlying link is wrong? i think it's a link to accounts.google.com but it goes away too quickly. same behavior when using the Android application. NOTES: i can access google drive files that have been previously attached to notes. i can add files from Google Drive through the web application on Chrome. Link to comment
Level 5* gazumped 12,078 Posted March 7 Level 5* Share Posted March 7 Hi. Can you open Drive in a browser and sign in outside of Evernote? As long as you're signed in somewhere on that device you should have access... Link to comment
BonskY 84 Posted March 8 Author Share Posted March 8 Hi gaz, Thanks for your reply, Yes I signup to my drive account without problem with the same device , and I'm connected from my Evernote account. It's really weird 1 Link to comment
BonskY 84 Posted March 8 Author Share Posted March 8 18 hours ago, Pondor said: same issue with v10.79.2 on Mac. for me, when i click on the "sign-in" button on the popup page, it actually brings up a new tab in my browser but then it immediately disappears. maybe the underlying link is wrong? i think it's a link to accounts.google.com but it goes away too quickly. same behavior when using the Android application. NOTES: i can access google drive files that have been previously attached to notes. i can add files from Google Drive through the web application on Chrome. Exactly my issue ! But now my new issues is how to report this to Evernote ? I tried within my account and the support page is blank Is the "feedback" email work ? And of course I'm on a personal account, no free loader here Thanks guys Link to comment
BonskY 84 Posted March 8 Author Share Posted March 8 Ok I found a way to submit my ticket , all good, Waiting for some love Have a nice day 1 Link to comment
Evernote Expert Solution agsteele 3,061 Posted March 8 Evernote Expert Solution Share Posted March 8 This Google Drive issue has been reported amongst Evernote Experts. Definitely a bug to be reported. 3 Link to comment
BonskY 84 Posted March 8 Author Share Posted March 8 1 hour ago, agsteele said: This Google Drive issue has been reported amongst Evernote Experts. Definitely a bug to be reported. ok thanks agsteele , I can live with the bug for now, will wait on development Thanks guys for you help, it's appreciated. Link to comment
Evernote Staff pdenicolao 4 Posted March 14 Evernote Staff Share Posted March 14 Hello, Evernote backend engineer here. This issue was due to a couple of bugs on Google's side that are now solved. https://issuetracker.google.com/issues/328859171 https://issuetracker.google.com/issues/328843663 The problem with the Drive Picker should now be solved on both Desktop and Mobile, without the need to upgrade Evernote. On web the Picker should have been functioning the whole time. If you could confirm, that would be awesome! 😊 2 1 Link to comment
Level 5* gazumped 12,078 Posted March 15 Level 5* Share Posted March 15 13 hours ago, pdenicolao said: If you could confirm, that would be awesome! 😊 File picker working for me, thanks! 1 Link to comment
BonskY 84 Posted March 15 Author Share Posted March 15 Ok, I confirm, it's fixed, everything good now Thanks guys for your help and info 1 Link to comment
Level 5 Dave-in-Decatur 4,006 Posted March 15 Level 5 Share Posted March 15 16 hours ago, pdenicolao said: Hello, Evernote backend engineer here. This issue was due to a couple of bugs on Google's side that are now solved. https://issuetracker.google.com/issues/328859171 https://issuetracker.google.com/issues/328843663 The problem with the Drive Picker should now be solved on both Desktop and Mobile, without the need to upgrade Evernote. On web the Picker should have been functioning the whole time. If you could confirm, that would be awesome! 😊 I just want to say that it's really great to see Evernote staff posting here again. Thanks for the update. 3 Link to comment
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