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Had an automatic payment for a professional subscription go thru a few days ago.  Do not want to continue due to the price increase.  Downgraded my account to personal.  Now I can't see support links to contact support to get a refund.  How can I contact support resolve this?


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  • Evernote Expert
On 12/21/2023 at 2:36 PM, rocketbob said:

Downgraded my account to personal. 

Personal is the basic paid plan. Professional the higher prices plan. So if you downgrade to Personal then you are still on a paid plan.

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  • 2 weeks later...
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I didn't see any links for creating a support ticket for any of the billing topics mentioned in this thread.  I was able to find the links in the other technical help topics and submitted a help ticket.  Full refund was issued and I am grateful for that.

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