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Unable to create new note


Pkerr

Idea

Posted

I am unable to create a new note in the Mac desktop app. I have updated to the latest version. (MacBook Pro 2017 Ventura 13.4). What can I do?

4 replies to this idea

Recommended Posts

  • 0
  • Evernote Expert
Posted

Have you tried uninstalling and reinstalling? Even restarting your computer may help.

I don't remember the program that is recommended for Mac users. On Windows we recommend Revo Uninstaller which completely cleans out the old sometimes damaged program files.

  • Like 1
  • 0
  • Evernote Expert
Posted

Appcleaner is the suggested Mac equivalent,  though I believe there are others...

  • 0
  • Level 5
Posted

I would stick with AppCleaner, we know it does the job.

Hint: Even if the client is up to date (10.62.2 at the moment), the version 13.4 of Ventura is not.

  • Like 1
  • 0
Posted

@Pkerr 

  • Which exact version of Evernote are you actually using though? (People often think they are on the latest version when they are not.)
  • Also are you running in the web or the Desktop version?
  • Are you on a free or subscription?
  • If on free, have you maxed out your monthly upload limit or have you exceeded the number of allowed devices?

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