GDPR and the right to be forgotten

[mart552 0]

It seems like Evernote will never release your email address once you make an account with them. Are they aware that for EU-based consumers, this is against the law? A.k.a Art. 17 GDPR – Right to erasure ('right to be forgotten')

[PinkElephant 8,118]

Have you tried to permanently delete your account yet ?

[gazumped 11,667]

If not,  here are the instructions... Permanently close your Evernote account

When you decide to permanently close your Evernote account, all of your data will be deleted from Evernote. This includes all notes, notebooks, tags, and other data associated with the account, such as your email address, password, and two-step verification phone number.

[Boot17 1,452]

On 9/4/2023 at 6:46 AM, mart552 said:

Are they aware that for EU-based consumers

Also, in case you weren't aware, Evernote is now owned by Bending Spoons which is an EU-based company and Evernote HQ has also moved to the EU.

[Alxa 480]

23 hours ago, Boot17 said:

Also, in case you weren't aware, Evernote is now owned by Bending Spoons which is an EU-based company and Evernote HQ has also moved to the EU.

Nonetheless the international privacy page https://evernote.com/privacy/policy with the official (english language) privacy terms names three companies in Brazil, Switzerland and des USA to contact for privacy issues or questions. No EU-based contact. I am wondering how long this obviously outdated and intransparent information will stay undetected. They updated it in 05.2023 (whilst ownership of Bending Spoons). As a EU-based customer of a EU-based company I would expect to see contacts and information matching EU regulatories.

[PinkElephant 8,118]

The contacts are the contacts. It is not important where an owner is residing, the legal address of a company itself must be named. There is no rule that there must be an address inside of the EU. The rights of a user from the EU does not depend on the seat or legal address of a company - it only depends on the user being in the EU or a European citizen everywhere. There are international contracts between the EU and the USA regulating the mutual reach of the privacy and data protection rules (Privacy Shield).

The claimed „right to be forgotten“ is completely covered when a user decides to delete his user account. The original post about this matter was ill informed and wrong it it’s assumption that this possibility would not exist. It is extensively described in an article that anybody can find in the EN help database, link see above.

This has been corrected in the following posts.

@Alxa It doesn’t show good judgement to enter the chorus when the song is already sung.

[Alxa 480]

Concerning the posting of @PinkElephant : unfortunately it is of false or outdated information. For example the Privacy Shield contract that ended in 2020...

Anyway the point is: I would like to see that Bending Spoons shows up officially on web, apps and addresses as the owning company as i expect from such a big company with that large of a user count. We are in 09/2023 now.

[gazumped 11,667]

1 hour ago, Alxa said:

it is of false or outdated information

This web page is clearly also incorrect then... https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/eu-us-data-transfers_en

Evernote is a company that has been acquired by Bending Spoons.  There is no requirement for an 'owning company' to decare itself independently on the web.  If you disagree,  please contact Evernote direct to get a personal response.  This forum is mainly for and supported by other users.