MOG44 1 Posted July 29, 2023 Share Posted July 29, 2023 I have noticed this week that the last word entered in a note has been deleted when going back in to the note. This can be a whole word or a single standalone alpha, numeric or special character. Having experimented today, if you add a carriage return then the last part of the entry is saved. This was never the case. I have uninstalled the app and reinstalled but that hasn't sorted it. It is very annoying and is a problem solely with the mobile app for Samsung and not the desktop for Windows. 1 Link to comment
Level 5* gazumped 12,042 Posted August 1, 2023 Level 5* Share Posted August 1, 2023 Hi. What's your device and OS/ EN versions? Link to comment
Sho26 0 Posted August 6, 2023 Share Posted August 6, 2023 Hi, I have the same problem since one week. I use app on my phone (Oppo) and OS is Android 12. If anyone knows solution, I'm happy to know that. Link to comment
MattyC 0 Posted August 7, 2023 Share Posted August 7, 2023 I have the same issue - with usage across Samsung Galaxy S21 Ultra & Chrome on Windows Link to comment
MOG44 1 Posted August 8, 2023 Author Share Posted August 8, 2023 It's a Galaxy A51 5G running Android v11 and Evernote 10.52.2. I have had the phone almost 2 years and have never had this problem before. It certainly isn't an issue with the desktop and the only working solution is to put a carriage return in at the end of the last entry and then delete the carriage return. Link to comment
Evernote Expert agsteele 3,056 Posted August 8, 2023 Evernote Expert Share Posted August 8, 2023 Evernote and the common Google Gboard soft keyboard does have problems like this. With Gboard trying a different keyboard can resolve things. So trying a different keyboard might assist. Link to comment
Alxa 493 Posted August 8, 2023 Share Posted August 8, 2023 I had this problem, too (for example Galaxy A53 5G, Android 13, EN 10.52.2) and reported it to support. Second level never got back on the ticket. But now with the new EN 10.53 I cannot reproduce the bug anymore. Could be solved in the update 🙂 . Can anyone confirm with the new EN 10.53 update? 2 Link to comment
PhixItPhil 3 Posted May 23 Share Posted May 23 Hi All, I still have this issue on mobile version 10.88.0 for Andriod. I have a Galaxy S20+ 5g running Android V13. How does this ongoing Evernote issue get reported to EN support? Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now