mypointofview 42 Posted June 30, 2023 Share Posted June 30, 2023 Evernote 10.58.8 macOS 10.13.6 Hello, my Mac has 39 GB of free space. Nevertheless, I receive the following alert. Should I ignore this? What to do? 1 Link to comment
Level 5* gazumped 12,074 Posted June 30, 2023 Level 5* Share Posted June 30, 2023 Hi. You can ignore it, but 39GB is a very small amount of free space on any non-Mac system. There are recommendations that computer users should leave 10-20% free space on their system for the inevitable temporary files and working spaces that operating systems and browsers (and Evernote) require. Please do an internet search to see whether this affects your specific MacOS version. If you have problems running Evernote - or any other software - those issues may be caused or exacerbated by low disk space. 1 Link to comment
Level 5 PinkElephant 8,833 Posted June 30, 2023 Level 5 Share Posted June 30, 2023 On a Mac, it is little space either. Try to free some space - anything below 50GB is probably a bit short. MacOS needs some breathing space for temporary files, RAM swapping and other necessary background tasks. And the SSD controller needs some available cells to spread wear&tear evenly. 1 Link to comment
anklemaxi 2 Posted July 2, 2023 Share Posted July 2, 2023 Hi, I have approx 80gb available space and I too am getting this warning. What can I do about it given IMHO I still have loads of space. Kind of seems over-reach on Evernote's part to tell me to clean up my use of my internal hard disk. 1 Link to comment
Level 5* gazumped 12,074 Posted July 2, 2023 Level 5* Share Posted July 2, 2023 7 hours ago, anklemaxi said: Kind of seems over-reach on Evernote's part to tell me to clean up my use of my internal hard disk. Yeah - who needs all those warnings about falling rock, minefields, and slippy floors. Why don't these people mind their own business? - If you want to ignore the warning go right ahead; Evernote was just trying to help out... Link to comment
Level 5 Solution PinkElephant 8,833 Posted July 2, 2023 Level 5 Solution Share Posted July 2, 2023 OK, with 80 GB you should have safe sailing. EN staff mentioned on my support ticket that they may have a calculation problem for free space on Macs that have storage management through iCloud enabled. 2 Link to comment
tired and disappointed 669 Posted July 2, 2023 Share Posted July 2, 2023 23 minutes ago, gazumped said: Yeah - who needs all those warnings about falling rock, minefields, and slippy floors. Why don't these people mind their own business? - If you want to ignore the warning go right ahead; Evernote was just trying to help out... Evernote = "falling rock, minefields, and slippy floors" ? 🤔 Yes, you are probably right 😉 2 Link to comment
essnote 4 Posted July 2, 2023 Share Posted July 2, 2023 I am getting this error too on an iMac even though I have 244gb remaining out of 500gb. Fwiw i have icloud and dropbox where some majority of the latter are "offline". I suspect the Evernote calc is including those offline files. Either way this looks like a bug that needs to be fixed. . 3 Link to comment
Dietrich 15 Posted July 2, 2023 Share Posted July 2, 2023 (edited) Hi, has anybody a solution for that? I cannot see how more than 100GB free space qualifies for "Almost out of storage space" warning. The answer marked as solution is not a solution. EDIT: Created a support ticket waiting for response. Edited July 2, 2023 by Dietrich new info 2 Link to comment
Level 5* gazumped 12,074 Posted July 2, 2023 Level 5* Share Posted July 2, 2023 Hi. On a Mac I think the fix is to click 'OK' and ignore the warning. 1 Link to comment
Level 5 PinkElephant 8,833 Posted July 2, 2023 Level 5 Share Posted July 2, 2023 On a Mac with enough space (= anything above 50MB available should be safe) click OK and ignore. As you can already read in this thread (which is a good habit in any case before posting), there seems to be a problem calculating free space if the Mac is under iCloud storage management. Link to comment
Dietrich 15 Posted July 2, 2023 Share Posted July 2, 2023 7 minutes ago, gazumped said: Hi. On a Mac I think the fix is to click 'OK' and ignore the warning. Of course, but it is coming back repeatedly. I clicked OK more than once. Link to comment
Dietrich 15 Posted July 2, 2023 Share Posted July 2, 2023 1 minute ago, PinkElephant said: iCloud storage management What is that? I think every Mac has iCloud, isn't it build into the OS? And why would it pop up now? Link to comment
Level 5 PinkElephant 8,833 Posted July 2, 2023 Level 5 Share Posted July 2, 2023 You can choose on a Mac to sync with iCloud, and you can choose that MacOS should manage your local storage. This means it will remove files from local storage, only keeping a link to iCloud. And in this case it seems EN has difficulties to see that there is quite a lot of available memory. It seems they take the advertised size of the files, not the much smaller real size of just the links. The warning was introduced with EN 10.58.8. Staff said they found a lack of local storage as one root cause of data loss, and decided to implement the warning rapidly. What is missing is an option to move the local database to another drive - should be in the making. And calculating the space on Macs apparently is not based on the real volume of a available storage. I got it with more than 130GB free. So at the moment we can’t do much about it, just click it away again and again. 1 Link to comment
Dietrich 15 Posted July 2, 2023 Share Posted July 2, 2023 3 minutes ago, PinkElephant said: You can choose on a Mac to sync with iCloud, and you can choose that MacOS should manage your local storage Is it this option? If yes, one should tell them support that it happens without this option enabled too. Link to comment
Level 5 PinkElephant 8,833 Posted July 2, 2023 Level 5 Share Posted July 2, 2023 No problem, just tell them. Support always asks for an activity log - and the only logs I could provide are with that option switched ON. This means even I I wanted to issue a ticket about that is not my issue, I couldn't provide them with any helpful information. My ticket on this issue has run it's course already. Link to comment
Mike Edwards 0 Posted July 10, 2023 Share Posted July 10, 2023 This is happening for me and i I have 300GB free. And when I get the message that i'm out of storage, I can no longer tag notes. Is there a solution for this? Link to comment
JimBob100 0 Posted July 16, 2023 Share Posted July 16, 2023 On 7/2/2023 at 5:57 PM, gazumped said: Hi. On a Mac I think the fix is to click 'OK' and ignore the warning. This has to be the worst suggestion I've read here so far. I might as well install Windows if I wanted that user experience on a Mac. I hope they fix the issue, because its bloody annoying to have to click something away every single day. Link to comment
Level 5* gazumped 12,074 Posted July 20, 2023 Level 5* Share Posted July 20, 2023 On 7/16/2023 at 2:14 AM, JimBob100 said: I hope they fix the issue, It may now be fixed in 10.59, available from Evernote.com. Link to comment
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