Jason Moran 0 Posted June 23, 2023 Share Posted June 23, 2023 I have been creating notes with to do lists (tasks) on them. I've noticed on a multiple occasions that when I review the note again, all the to do lists have disappeared and replaced with 'untitled tasks' Can anyone explain why this is happening and what I can do to fix this? Thanks Link to comment
Level 5* gazumped 12,066 Posted June 23, 2023 Level 5* Share Posted June 23, 2023 Hi. Device? OS? Evernote version? 1 Link to comment
Jason Moran 0 Posted June 23, 2023 Author Share Posted June 23, 2023 MacBook Pro M2 - Ventura 13.4.1 Link to comment
Boot17 1,539 Posted June 23, 2023 Share Posted June 23, 2023 3 hours ago, Jason Moran said: I have been creating notes with to do lists (tasks) on them. I've noticed on a multiple occasions that when I review the note again, all the to do lists have disappeared and replaced with 'untitled tasks' Can anyone explain why this is happening and what I can do to fix this? In my personal experience with running the Evernote Desktop (I use the direct download from the website and not through the app store though) tasks have been quite buggy (on the Desktop app and perhaps mobile (?)) ever since the RTE (new syncing infrastructure) release. I've generally taken to using the web application to work with Tasks in the meantime until I get time to try blowing away my whole Evernote installation, then using AppCleaner to make sure it's all gone, and then reinstalling Evernote -- and/or submitting a ticket to Evernote. I haven't noticed any (or at least as many) issues so far with tasks using the web app version. See also these recent threads for more discussion and possible trouble-shooting advice: https://discussion.evernote.com/forums/topic/146140-changes-to-tasks-unresponsive/ https://discussion.evernote.com/forums/topic/146301-not-all-tasks-from-note-show-up-in-tasks-view/ https://discussion.evernote.com/forums/topic/146270-note-loading-and-tasks-sync-issues/ https://discussion.evernote.com/forums/topic/146078-issue-with-disappearing-content-and-tasks-in-evernote-seeking-assistance/ https://discussion.evernote.com/forums/topic/146401-task-sync-not-working-again/ https://discussion.evernote.com/forums/topic/146121-performance-and-stability-issues/ 1 Link to comment
Level 5* s2sailor 2,447 Posted June 23, 2023 Level 5* Share Posted June 23, 2023 3 hours ago, Jason Moran said: I have been creating notes with to do lists (tasks) on them. I've noticed on a multiple occasions that when I review the note again, all the to do lists have disappeared and replaced with 'untitled tasks' Can anyone explain why this is happening and what I can do to fix this? Thanks I have the same problem and using the same system and OS. If you haven’t already, please submit a problem ticket. The more information development gets on this problem the better the chance we’ll get this fixed. 2 Link to comment
Jason Moran 0 Posted June 23, 2023 Author Share Posted June 23, 2023 2 minutes ago, s2sailor said: I have the same problem and using the same system and OS. If you haven’t already, please submit a problem ticket. The more information development gets on this problem the better the chance we’ll get this fixed. How do I raise a ticket with Evernote? Link to comment
Level 5* s2sailor 2,447 Posted June 23, 2023 Level 5* Share Posted June 23, 2023 4 minutes ago, Jason Moran said: How do I raise a ticket with Evernote? If you are a free user I think the only option is with Twitter. If on a paid plan it is easiest through a mobile device. Go to settings - support - submit a support request. Link to comment
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