doctorkeo 26 Posted February 15, 2023 Posted February 15, 2023 Before leaving home I synced and synced over weeks - EN data file 46 GB. Now away from fast internet I'm still getting some of my old notes not downloaded. How do I guarantee all notes are downloaded? Anthony 1
Level 5 PinkElephant 9,253 Posted February 15, 2023 Level 5 Posted February 15, 2023 I don’t think there is a trick to control when and if the download is complete. I check the online traffic of the app - once it stops, I assume the download is done. Maybe support can help on this.
doctorkeo 26 Posted February 17, 2023 Author Posted February 17, 2023 Thanks - I'll contact support 1
doctorkeo 26 Posted March 19, 2023 Author Posted March 19, 2023 Update 19th March. Multiple messages from support. No solutions.
Level 5 PinkElephant 9,253 Posted March 19, 2023 Level 5 Posted March 19, 2023 The offline database should be long downloaded by now. I have Gigabit internet at home, but it did download way slower. So I don’t think that a slower internet should be an issue. For 46GB I would expect maybe a week until it is done, on anything with 25Mbit/s and upwards.
laurence.glazier 175 Posted March 19, 2023 Posted March 19, 2023 I have all my notes stored locally on phone and tablet. However it did not complete automatically. A few notebooks did not complete and has to be manually unset then reset to local storage. The situation for laptops may be different, can someone throw more light on this?
MvdH 556 Posted March 19, 2023 Posted March 19, 2023 I've moved from legacy to newest version in januari. I use it on multiple computers. I find it horribly slow many times during many operations I do frequentlyI like PinkElephants suggestion of monitoring your data traffic from/to the app to see if it is finished syncing, and also I noticed after crash of one of my computers (BSOD) that Evernote can get damaged/out-of-sync and I simply have to reinstall. My whole DB of ~25GB takes days to resync after reinstalling/deleting data. Ctrl+R seems to trigger syncs I think.
Level 5 PinkElephant 9,253 Posted March 19, 2023 Level 5 Posted March 19, 2023 Ctrl/Cmd-R does a „Reload“. Since v10 is based on a framework, which is a browser without front end, I believe we should think about it like a reload on a browser: It refreshes (loads) the current view, but it won’t start a full database download. Just my 5ct. … P.S. I have no issues on 2 Macs with EN being slow or anything like it. It is quite snappy, and does what I need it to do. 1
doctorkeo 26 Posted March 23, 2023 Author Posted March 23, 2023 I have installed the latest version and still having problems with an incomplete EN offline DB. When I get fast internet and PLENTY (numerous days) of time I'll delete the local DB and recreate it. Thanks for the comments Doc
Evernote Expert agsteele 3,134 Posted March 23, 2023 Evernote Expert Posted March 23, 2023 Yes, that would be the way forward. Reinstalling doesn't refresh the local data.
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