Remove unwanted page border

[ianmit 3]

When I try to print a note I get this unwanted page border. Not sure why it is there.

Would appreciate advice on how to get rid of it.

Cheers

Ian

[gazumped 11,667]

Hi.  How are you starting the print? If I use the note menu (top right three dots) or Ctrl+P I don't get any border.  Have you checked your printer settings?

[agsteele 2,950]

To be honest, printing is one of the least functional aspects of Evernote v10 on Windows.  I very rarely print, but when I do I still revert to Legacy. Particularly for a note that is longer than a single page.

I don't get a border all the way around a page when I print from v10 but I do get a grey line across the top of the page.

My recommendation is to use Legacy for printing.

[PinkElephant 8,117]

No border …

I think it may be a setting in the printer settings. Many printers have a pretty extensive settings interface, that often can be reached by calling the internal IP address of the printer, sometimes plus an extension. Check the printer handbook. This calls a Webserver on the printer, that will present the settings pages.

Usually you won’t see what is setted, because the page settings will override them - but given the very basic printing properties of EN, it may show.

This is how the settings „web“ site on my printer looks, and it goes on for several pages more. It is no Xerox copy center, it is a tiny home office MFP laser printer. Check the standard page settings as well:

 

[ianmit 3]

Hi Team,

 

Thank you. When I print from Evernote on the web, all is well - the border is missing. This suggest an issue between Evernote for Windows and my printer driver.  ?

I have tried looking into my printer settings but cant find any page border settings. Also the page border only occurs in Evernote, not in any other app.

I am not sure what is meant by reverting to legacy ?

 

 

[PinkElephant 8,117]

You can install the prior version, either alone or side by side with your current EN v10 client. Print control is one of the few features where legacy is working better. Be aware the legacy install will create a second local database, that needs space.

https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

[ianmit 3]

Thank you, I uninstalled/reinstalled latest Evernote and still get border.

I installed legacy version, and don't get the border. I have also set a tab in Chrome for Evernote on line. So I have a workaround, thank you.

 

[ianmit 3]

Can you believe when I was switching between legacy and latest desktop version, I found the problem. When I select View Dark Mode\Dark Mode I get the border. If I select Dark Mode\Use System Setting , I get no border. Problem solved and indicates a bug. Out of interest, do you get the same? 

[PinkElephant 8,117]

Seems to be a Windows thing. No problem on the Mac - can switch between modes, no boxy printouts.

[daniellohman 0]

I can confirm THERE IS a bug when printing from the Evernote app on a mac in dark mode.

I also get the unwanted border when I print from dark mode on my mac and when I switch to light mode I don't get the border when I print. 

• Evernote App Version: 10.53.2
• Mac running OS Monterey 12.3

[gazumped 11,667]

5 hours ago, daniellohman said:

I can confirm THERE IS a bug when printing from the Evernote app on a mac in dark mode.

OK - please feedback to or otherwise contact Support (which isn't us) so they can investigate maybe look at your process logs to work out why this is happening.

[agsteele 2,950]

Printing in Evernote 10 continues to be one of the functions that doesn't work well. I export a note to HTML and then print from a browser on the very rare occasions I need a paper copy.