I can't access the Evernote app when I disconnect the extra monitor I usually use

[Nojus A 0]

Hello to anyone reading this,

I encountered this issue recently, let me explain the context:

Usually, in my workplace, I use two extra monitors. I use a laptop, and I connect the extra monitors to it.

Evernote is dragged to the extra monitor on the right, and everything's fine when I'm at the office.

However, when I need to access Evernote at home, on the same computer, I don't have the extra monitors - I only have the laptop. 

There comes the problem - when I open up the Evernote Desktop App, it goes off to the place where the extra monitor would usually be!

When I run it, the animation shows that it goes off to the right, beneath the edge of my laptop screen, to the right. 

Other apps don't do this - for example, when I open up our work communication app, Slack, which is usually on the right monitor as well, it appears on the laptop's screen, and doesn't find any phantom laptop to friggin' teleport off to!  

Luckily, I can use the Evernote Web app temporarily, but this has caused inconveniences for me, and it will cause even more inconveniences if I decide to work from home in the future. 

I'd be grateful if you patched it up in the next update or something, even though I'll only be able to update the app at the office, as I can't open it at home. 

I've attached a screenshot more or less showing what happens - I caught the app mid-starting animation. 

Let me know what can be done in this case! 🙏

Nojus

[gazumped 11,666]

9 hours ago, Nojus A said:

I'd be grateful if you patched it up in the next update or something

Hi.  This is a Windows issue,  not an Evernote bug.  When Evernote is opened,  click on the taskbar icon to select that "phantom" window and use the Windows key plus right or left arrow to move the window back onto your current screen.  Once you file > exit Evernote on this screen,  it will pop up in the right place next time.

[NojusCiao 2]

Sounds hopeful, will try it out when I get the chance. 

Thanks!

[dbvirago 502]

Or click on Display Settings and change it from Extend to either Show only 1 or Duplicate. 

Or drag it back over before you leave the office.

[agsteele 2,950]

I have a similar work pattern.  I find that I need to compltly shutdown my PC when moving between the office (two monitors) and working from home (just the laptop screen).  Definitely a Windows thing.

[PinkElephant 8,115]

Definitely a Windows thing … on my Mac, everything moves to the MacBooks screen when I disconnect the monitor, and spreads out again when I reconnect.

[NojusCiao 2]

Yep, was a Windows thing - Win+Arrow Key worked like a charm!

 

Thanks everyone! ☺️