bobrep 0 Posted April 17, 2021 Share Posted April 17, 2021 I accidentally revoked all previous sessions when changing my password. Now all I have are old notes from 2012-2016. How do I get all my notes back from 2016-present? Link to comment
Level 5* gazumped 12,062 Posted April 19, 2021 Level 5* Share Posted April 19, 2021 Sorry but I don't even understand "revoked all previous sessions". You have an account with a user name and password. There are no sequential 'sessions' of notes. Everything you saved into your account should still be there. Could you have created a different account somehow for your later notes? EDIT: and please don't post the same query in two places. I zapped your other post. Link to comment
bobrep 0 Posted April 20, 2021 Author Share Posted April 20, 2021 It meant my last Evernote sessions of accessing the app. When I clicked on that box all previous sessions disappeared...including all of my notes back to 2016. Link to comment
Level 5* DTLow 5,744 Posted April 20, 2021 Level 5* Share Posted April 20, 2021 3 minutes ago, bobrep said: When I clicked on that box Which box is this? Link to comment
bobrep 0 Posted April 20, 2021 Author Share Posted April 20, 2021 I was changing my password and the confirm password dialog box had a very small box in it to check, 'revoke all previous sessions' Link to comment
Level 5* gazumped 12,062 Posted April 20, 2021 Level 5* Share Posted April 20, 2021 53 minutes ago, bobrep said: I was changing my password and the confirm password dialog box had a very small box in it to check, 'revoke all previous sessions' That dialogue refers to any devices that you may have logged in from previously - you were disconnecting anything that was logged into the account with your original password and making it a requirement that all devices would have to log in with the new password. That would not have altered which notes you could see. Link to comment
Level 5* DTLow 5,744 Posted April 20, 2021 Level 5* Share Posted April 20, 2021 On 4/17/2021 at 7:23 AM, bobrep said: How do I get all my notes back from 2016-present? Can you provide background on the location of the notes "2016-present" Where were they stored? Standard Evernote use is for notes to be entered on a device then uploaded to the Evernote servers during the sync process You should be able to log into the web platform (www.evernote.com) and access all your notes Link to comment
Ex Employees Austin G 527 Posted April 21, 2021 Ex Employees Share Posted April 21, 2021 Thanks for reporting this issue. I'm happy to help find the notes. In most cases the missing notes are tied to a separate account associated with a different email address.. I've followed up to your email to help further. If you haven't already try logging in using your other email addresses here: https://www.evernote.com/Login.action Revoking the previous sessions does not delete notes. It should only force log out the clients that are logged into the account. 2 Link to comment
bobrep 0 Posted April 23, 2021 Author Share Posted April 23, 2021 I have found my notes in my seldom used gmail login. Not too long ago I received a notice from Evernote to verify my email address. I thought that it wouild be better to use my everyday email address so I changed it to my .net email. And, I thought that I should change my password also... Did I create 2 different accounts? Because I upgraded to premium Evernote with my comcast.net email and not my .gmail email. I would really like to have only ONE Evernote account with ONE email associated with it.... having all my notes from both accounts together and then I can see if I like the premium version of Evernote. Thank you for all your help. Robert L. R. *****@gmail.com /***@comcast.net Link to comment
Ex Employees Solution Austin G 527 Posted April 23, 2021 Ex Employees Solution Share Posted April 23, 2021 thanks @bobrep. Yes there are two separate accounts tied to two different addresses. Looks like both accounts were created in 2016 and the gmail account has been in use since. Use these steps to merge the content of your two accounts: https://help.evernote.com/hc/en-us/articles/209004867-Merge-the-contents-of-two-Evernote-accounts The steps ask you to export the notes from one to the other. Since it sounds like your gmail account contains most of your content I recommend moving your notes from the comcast account into that account. Even if you already upgraded the comcast.net account. We can sort out the billing after the accounts are in order easily. In my experience It's easiest to keep the content in the account that has more notes and notebook, and move the notes from the account with less content over. Once all the notes are in the single account we can update the email address to your desired address and move the paid subscription over. I'll follow up with you in our email thread to continue to assist, but for anyone else that falls into this scenario the process outline is: Export notes from account with less content into account the account that contains more content Ensure anything you need in the smaller account has been exported and saved into the large account downgrade, refund, and deactivate the smaller account update the email on the larger account to the desired email upgrade the account PS I redacted your emails from your post above for your email security because spammers sometimes like to abuse emails posted on forums. 2 Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now