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Offline Notes Not Available!!


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I don't understand why I cannot access any notes offline on my laptop! I never sign out of my Evernote on my laptop and I really don't have a large database of information so it's not a syncing issue. But regardless, if my laptop doesn't connect to wifi for whatever reason, I should still be able to access Evernote and my notes. When I launch Evernote, it just loads and nothing. This experiential use after the new overhaul/redesign is terrible and has completely disregarded desktop/laptop users. Please fix this ASAP!!

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  • Level 5*

Hi.  There's a help page - https://help.evernote.com/hc/en-us/articles/209005177 which includes... (my emphasis)

Quote

Evernote for Mac and Windows store all of your synced notebooks and notes in a local database. Because your content exists in local files on your computer, you'll always have access to them, even when you don't have an internet connection. To access these notes, make sure that you're already signed in to the app before you disconnect from the internet. Any changes you make during your time offline will be synced the next time your computer connects to the internet.

 

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  • 1 year later...

The text and feature is tricking users. There is not a full sync of notes on Windows platform. Just installed on my new laptop and preparing for a trip, and testing that i have all offline. Only title, no body. On mobile there is an option to specify what is available offline and it should download. Even there is downloading since hours.

I have a Personal account.

Once i viewed the note in online mode, i can see it in offline, but going to visit all my hundreds notes, make no sense.

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  • Level 5

For me it works, I use it quite often while on the train. With a shaky internet connection it is better to go offline and use the local data.

Everything is there, notes, attachments, full search. I use a Mac, but the desktop clients work the same.

There are 2 possibilities:

  1. The content has not yet completely downloaded. It will go for note metadata, title first, then the body, then attachments.
  2. There is a data corruption of the local database. You can replace it by a new copy using this procedure:
    1. Go to File > Sign Out [name] from the menu bar.
    2. Select the "Remove my Evernote data from this device" option, then click Sign out.
    3. Restart your computer.
    4. Sign back in to Evernote
 
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