Magnus Westin 23 Posted October 7, 2020 Share Posted October 7, 2020 The toolbar is replaced with "Last edited on" text as soon as I changed anything in the note. Which is extremely annoying, since I loose the ability to do any formatting operations until that text times out. I've tried this in both firefox and chrome, the behaviour is the same in both. 3 Link to comment
Level 5* gazumped 12,050 Posted October 7, 2020 Level 5* Share Posted October 7, 2020 Hi. What version of the web client is this? And how long is it before the text times out? As you're a subscriber I'd suggest you raise this with Support. (We're a -mainly- user-driven Forum here. Support are usually busy but they do have under the hood access that we don't.) Link to comment
Magnus Westin 23 Posted October 7, 2020 Author Share Posted October 7, 2020 Web client 10.10. And about 15 seconds I think. Sometimes I have to change focus for it to happen, but not always. Link to comment
Level 5* gazumped 12,050 Posted October 7, 2020 Level 5* Share Posted October 7, 2020 2 hours ago, Magnus Westin said: Web client 10.10. And about 15 seconds I think. Sometimes I have to change focus for it to happen, but not always. Certainly sounds too long - I don't have access to that version, so can't help unfortunately - Support is your best bet! (There is a new version of the Windows client out too - you might want to have a look at that...) Link to comment
Level 5 Dave-in-Decatur 4,004 Posted October 7, 2020 Level 5 Share Posted October 7, 2020 Version 10.1.0 did this to me this morning, along with this other behavior: 2 Link to comment
Dan P. 1 Posted October 11, 2020 Share Posted October 11, 2020 Using web client v10.1.0 on Chrome, and the toolbar disappears regularly. Clicking on another window and coming back makes it reappear briefly, but half of the time it disappears again as soon as I select some text. 1 Link to comment
Pagw 2 Posted October 11, 2020 Share Posted October 11, 2020 I've been having the same problem for the past couple of days, for both the new and classic editors, in both Chrome (both normal and incognito tabs) and Firefox. (Edit - this is for v10.1.0 as well.) I can't see a way to contact support, just a feedback form - is that only for paying subscribers? Link to comment
Level 5* gazumped 12,050 Posted October 11, 2020 Level 5* Share Posted October 11, 2020 If you use Twitter, try @EvernoteHelps - but I think they might be a little busy.... Link to comment
Magnus Westin 23 Posted October 13, 2020 Author Share Posted October 13, 2020 I just got a reply from Evernote support and they say they are aware of this bug and the expanding bug issue. And that they are working on it, no more info received from them. 1 1 Link to comment
Level 5 Dave-in-Decatur 4,004 Posted October 15, 2020 Level 5 Share Posted October 15, 2020 Oh, and BTW: they cleverly ported the bug over into the new Windows program too: Link to comment
Dr Glenn 1 Posted October 19, 2020 Share Posted October 19, 2020 Yeah, I also got a note from tech support that they're working on this issue, probably a week ago. Still have the problem! Incredible incompetence! Link to comment
Nicksomename 5 Posted October 22, 2020 Share Posted October 22, 2020 The toolbar keeps disappearing. How to edit a document if the toolbar keeps disappearing? Link to comment
Magnus Westin 23 Posted October 23, 2020 Author Share Posted October 23, 2020 Yeah, I know. I haven't been able to use evernote in weeks because of this. Its very frustrating that they can't fix it. Link to comment
Magnus Westin 23 Posted October 23, 2020 Author Share Posted October 23, 2020 Actually, I just logged in and I got a new version of the web app 10.2.1 and it seems to be fixed. And the maximize note feature is also working now. 2 Link to comment
Dr Glenn 1 Posted October 23, 2020 Share Posted October 23, 2020 I've also got 10.2.1 (click on your user name at upper left in web version, see drop down). Oh, I see that the toolbar appears once I click inside a note - so it thinks I'm about to edit it. Why don't they just leave the freakin' toolbar there all the time? It's time to try transferring all notes to OneNote. Link to comment
Level 5 Dave-in-Decatur 4,004 Posted October 23, 2020 Level 5 Share Posted October 23, 2020 13 hours ago, Magnus Westin said: Actually, I just logged in and I got a new version of the web app 10.2.1 and it seems to be fixed. And the maximize note feature is also working now. I see I'm on 10.2.1 now also, so I will watch to see whether this is indeed fixed. 1 Link to comment
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