Hoping someone has an answer for this, I have multiple GIF files that I moved to Evernote for ease of storage and sharing (as many are work related projects) which was fine up until a few months ago. The GIF's display correctly and animate in Evernote (Mac and iOS) until you open the note, then they are no longer animated. If I try to save the file back to my computer or device, or share it in any way, it also is no longer animated. It does save as a .gif but Evernote has done something to break the file where it will only play in Evernote in the note preview (not if you fully open the note). After much back and forth with Evernote Support, they admitted it was a known bug but they have no plans on addressing. So right now I am paying them to break files and I can't even export/re-save my current files to my computer because of this.
Has anyone found a way to retrieve their .gif files from Evernote Mac/iOS since Evernote has admitted they have no intention of fixing the issue? I would really like to have my files back that I entrusted to the software.
Idea
JMBTX 9
Hoping someone has an answer for this, I have multiple GIF files that I moved to Evernote for ease of storage and sharing (as many are work related projects) which was fine up until a few months ago. The GIF's display correctly and animate in Evernote (Mac and iOS) until you open the note, then they are no longer animated. If I try to save the file back to my computer or device, or share it in any way, it also is no longer animated. It does save as a .gif but Evernote has done something to break the file where it will only play in Evernote in the note preview (not if you fully open the note). After much back and forth with Evernote Support, they admitted it was a known bug but they have no plans on addressing. So right now I am paying them to break files and I can't even export/re-save my current files to my computer because of this.
Has anyone found a way to retrieve their .gif files from Evernote Mac/iOS since Evernote has admitted they have no intention of fixing the issue? I would really like to have my files back that I entrusted to the software.
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