webmanoffesto 3 Posted January 8, 2020 Share Posted January 8, 2020 I use Evernote Android on my phone and in the web browser. I create Evernote backups by using Nixnote in Ubuntu on my laptop (just so I can "Backup Database"). Now I have two notes which are on my Android Evernote, and they will not upload, leading to error messages every time I open Evernote. And I can't delete them. How do I resolve this and delete the notes. These notes are not in Nixnote, so I can't delete them in Nixnote. Evernote Android 8.12.1 Link to post
Level 5 Dave-in-Decatur 1,397 Posted January 8, 2020 Level 5 Share Posted January 8, 2020 This maddening problem has been going on for several versions of the Android app, since maybe v. 8.10. Please see this thread for many reports and suggestions: The one solution suggested in that thread that works, at least temporarily, is a rather drastic one: in Android app settings, clear cache and data for the Evernote app. This will fix it, but it will require re-creating the database and your settings. Link to post
Carl-L-ND 32 Posted January 8, 2020 Share Posted January 8, 2020 I tried the clear cache and data method. Seemed to have worked for a week or so. Then this morning when I was out and connected via cell and not WiFi, edited a note and back came that error message. But not the note I last saw this on. Fix one note and it pops up with another. Always a message that the note could not be sync'd as it was create with a different app. This is not what I want to see when I'm trying to use Evernote in the field to manage my client relationships. I have to wait to get back to the hotel and do ALL my serious data entry and editing on the laptop while connected via the hotel WiFi. So I have started making audio recordings to transcribe later. Which is what I used to do with my previous CRM software and is why I switched to Evernote. 🙄 👎 . Link to post
Level 5 Dave-in-Decatur 1,397 Posted January 8, 2020 Level 5 Share Posted January 8, 2020 @Carl-L-ND, since you're on a Premium subscription it might be good (if you haven't already) to report this to tech support. They're aware of it and working on it (as of my report to them last summer), but I feel like the more reports and info they get the sooner they may be able to get it fixed. It really is a show-stopper. Link to post
kathyjah 1 Posted January 12, 2020 Share Posted January 12, 2020 Help I'm facing the same problem as well! I'm a premium user as well and now I cant even edit my note as its read only :/ Link to post
Level 5 Dave-in-Decatur 1,397 Posted January 13, 2020 Level 5 Share Posted January 13, 2020 On 1/11/2020 at 9:19 PM, kathyjah said: Help I'm facing the same problem as well! I'm a premium user as well and now I cant even edit my note as its read only :/ Hi, and welcome to the forums! Please see the other thread I linked to above, for more discussion and suggestions: And as a Premium subscriber you can and probably should report this to tech support, so they can continue to gather information and work on a fix: https://help.evernote.com/hc/requests/new Link to post
kathyjah 1 Posted February 6, 2020 Share Posted February 6, 2020 So I uninstalled and reinstalled the app, and that worked for me. Same version! 1 Link to post
Level 5 Dave-in-Decatur 1,397 Posted February 6, 2020 Level 5 Share Posted February 6, 2020 28 minutes ago, kathyjah said: So I uninstalled and reinstalled the app, and that worked for me. Same version! Glad to know it's fixed. This is really something mysterious. I hope they'll get it figured out soon. Link to post
Carl-L-ND 32 Posted February 6, 2020 Share Posted February 6, 2020 1 hour ago, kathyjah said: So I uninstalled and reinstalled the app, and that worked for me. Same version! Has it been gone for a week or more? It will come back if your Android app is like my Android app. Mine came back and I believe it was the same note it had the error with before I uninstalled, purged the cache, and re-installed. . Link to post
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