"Note Upload Failed"

[webmanoffesto 3]

I use Evernote Android on my phone and in the web browser. I create Evernote backups by using  Nixnote in Ubuntu on my laptop (just so I can "Backup Database").

Now I have two notes which are on my Android Evernote, and they will not upload, leading to error messages every time I open Evernote. And I can't delete them. How do I resolve this and delete the notes. These notes are not in Nixnote, so I can't delete them in Nixnote.

Evernote Android 8.12.1

 

[Dave-in-Decatur 1,874]

This maddening problem has been going on for several versions of the Android app, since maybe v. 8.10. Please see this thread for many reports and suggestions:

The one solution suggested in that thread that works, at least temporarily, is a rather drastic one: in Android app settings, clear cache and data for the Evernote app. This will fix it, but it will require re-creating the database and your settings.

[Carl-L-ND 43]

I tried the clear cache and data method.  Seemed to have worked for a week or so.

Then this morning when I was out and connected via cell and not WiFi, edited a note and back came that error message.  But not the note I last saw this on.

Fix one note and it pops up with another.  Always a message that the note could not be sync'd as it was create with a different app.

This is not what I want to see when I'm trying to use Evernote in the field to manage my client relationships.  I have to wait to get back to the hotel and do ALL my serious data entry and editing on the laptop while connected via the hotel WiFi.  So I have started making audio recordings to transcribe later.  Which is what I used to do with my previous CRM software and is why I switched to Evernote. 🙄

👎

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[Dave-in-Decatur 1,874]

@Carl-L-ND, since you're on a Premium subscription it might be good (if you haven't already) to report this to tech support. They're aware of it and working on it (as of my report to them last summer), but I feel like the more reports and info they get the sooner they may be able to get it fixed. It really is a show-stopper.

[kathyjah 1]

Help I'm facing the same problem as well! I'm a premium user as well and now I cant even edit my note as its read only :/

[Dave-in-Decatur 1,874]

On 1/11/2020 at 9:19 PM, kathyjah said:

Help I'm facing the same problem as well! I'm a premium user as well and now I cant even edit my note as its read only :/

Hi, and welcome to the forums! Please see the other thread I linked to above, for more discussion and suggestions:

And as a Premium subscriber you can and probably should report this to tech support, so they can continue to gather information and work on a fix: https://help.evernote.com/hc/requests/new

[kathyjah 1]

So I uninstalled and reinstalled the app, and that worked for me. Same version!

 

[Dave-in-Decatur 1,874]

28 minutes ago, kathyjah said:

So I uninstalled and reinstalled the app, and that worked for me. Same version!

 

Glad to know it's fixed. This is really something mysterious. I hope they'll get it figured out soon.

[Carl-L-ND 43]

1 hour ago, kathyjah said:

So I uninstalled and reinstalled the app, and that worked for me. Same version!

 

Has it been gone for a week or more?  It will come back if your Android app is like my Android app.

Mine came back and I believe it was the same note it had the error with before I uninstalled, purged the cache, and re-installed.

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[Carl-L-ND 43]

Has this bug been fixed in the "NEW" latest Android app?

I'm still using the pre ver 10.xxx.

Tried all the uninstall re-install suggestions as above but none worked permanently.  Within a short period of time another note, that previously there had been absolutely no issues with, would start to be the note with the "upload failed" error.

[Dave-in-Decatur 1,874]

Ugh. I'm still on an Android 9 phone, and therefore the terminal Evernote v. 8.x, and the problem continues to occur on random, unpredictable occasions. I've found that the simplest solution is to do Select All in the problem note, copy, then start a new, blank note and paste everything in. Sync that note, then delete the problem note and remove it from trash just to drive a stake through its heart. Sorry for grisly imagery.

[Carl-L-ND 43]

1 hour ago, Dave-in-Decatur said:

I've found that the simplest solution is to do Select All in the problem note, copy, then start a new, blank note and paste everything in. Sync that note, then delete the problem note and remove it from trash just to drive a stake through its heart.

That's exactly what I've been doing.  But then another note ends up being the problem note.  I cannot see any pattern into why certain notes do this.  They're not from the same folder, or have same tags, created within a period of time, or whether they are notes created on the phone vs the desktop.  Most of my notes were created on the desktop.

I've been holding off upgrading until this is resolved, or known to be not an issue in the latest version, just so I don't find myself in a worse issue than before.

[PinkElephant 4,941]

No more bug fixes for the legacy clients - if nobody finds a workaround, by sticking with version 8 of the Android client you just make sure the problem continues.

[agsteele 1,540]

10 hours ago, Carl-L-ND said:

Has this bug been fixed in the "NEW" latest Android app?

Since v10 is a new piece of software with new code there isn't a bug to fix in relation to the issue you describe. There are other issues different users report but I've not experienced anything like this in v10.

You may want to capture the apk for v8 and keep it to one side and then try out v10. If it works for you then nothing lost. Otherwise, with the v8 apk you can revert to the older version if v10 isn't to your liking.