There is a Help link in the menu under my photo on the left of the Evernote page.
I click on this link as I need help.
Evernote logs me out. I log in.
I click on this link as I need help.
Evernote logs me out. I log in.
I click on this link as I need help.
Evernote logs me out. I log in.
I can continue this for days on end, but I have other stuff to do. It is one way of reducing help demands but as a paying customer I was hoping for more.
PS As a paying customer, I choose not to use the telephone, for personal reasons.
I would like a clearly identified email address or an online help system. Not an AI robot - a person.
Perhaps spend less time on technical 'advances' and concentrate on customer support.
And on improving text editing features.
Idea
mark-t 0
There is a Help link in the menu under my photo on the left of the Evernote page.
I click on this link as I need help.
Evernote logs me out. I log in.
I click on this link as I need help.
Evernote logs me out. I log in.
I click on this link as I need help.
Evernote logs me out. I log in.
I can continue this for days on end, but I have other stuff to do. It is one way of reducing help demands but as a paying customer I was hoping for more.
PS As a paying customer, I choose not to use the telephone, for personal reasons.
I would like a clearly identified email address or an online help system. Not an AI robot - a person.
Perhaps spend less time on technical 'advances' and concentrate on customer support.
And on improving text editing features.
Thank you
Mark
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