StudentAang 0 Posted March 12, 2014 Share Posted March 12, 2014 I am trying to use the newly released handwriting option on my Nexus 7(2013 version). I recently updated the application but did not see the handwriting tool. I uninstalled and reinstalled the app about 3 times and still have not been able to use the handwriting option at all. Anyone else having problems with this? Could it be because I don't haze the current version? Any help would be appreciated. (Also I have sent a troubleshooting message to Evernote but I'm not sure about when they will reply) Link to comment
Level 5* gazumped 11,666 Posted March 12, 2014 Level 5* Share Posted March 12, 2014 To get a response from Evernote raise a support ticket (see below). I have the same Evernote version as you but instead of a camera icon I get a handwriting icon. Try uninstalling and reinstalling the app? Link to comment
Level 5* jefito 5,589 Posted March 12, 2014 Level 5* Share Posted March 12, 2014 To select the Android handwriting function:* Click on the paperclip icon at the top of the screen* Select "Handwriting" At least the third time I've answered this one, and the first time it took me a while to figure it out. I think this UI is not as clear as it could be... Link to comment
Level 5* gazumped 11,666 Posted March 12, 2014 Level 5* Share Posted March 12, 2014 As I said - I have a handwriting icon where the OP's camera icon is in the picture above. What's with that? Differences in manufacturer OS? Link to comment
Level 5* jefito 5,589 Posted March 12, 2014 Level 5* Share Posted March 12, 2014 As I said - I have a handwriting icon where the OP's camera icon is in the picture above. What's with that? Differences in manufacturer OS?You can change icon that via the menu that you get when you click on the paperclip icon. If you select Handwriting, then the Handwriting icon will appear. Other selections are: Camera, Document Camera, Speech-to-text, Audio Recording. I don't know why it defaults to Handwriting on some devices, and Camera on others. This is not an uninstall/reinstall problem, it's learning to use the UI... Link to comment
Level 5* gazumped 11,666 Posted March 12, 2014 Level 5* Share Posted March 12, 2014 I was confused (not usually a long trip) but I see that if you use the paperclip and choose a note type - picture or handwriting etc - the icon then preserves your choice and shows that note type presumably on the basis that you'll probably want to make that sort of note again. Anyone who hasn't yet used Handwriting won't see it as an option. I agree with @Jeff; I don't think a paperclip is something that anyone would equate to 'choose type of note'. That's an attachment, and the paperclip is quite reasonable for that option. That was the basis for my mistake anyway. My phone shows the handwriting icon because I played with it initially. Link to comment
StudentAang 0 Posted March 12, 2014 Author Share Posted March 12, 2014 Wow. That was a simple fix. Thank you! I did associate the paperclip as adding a document so I never thought that it was meant to add handwriting or anything else. I just started using Evernote for school and I had been trying to use handwriting for a long time. Thank you again! Link to comment
Maryy333 0 Posted March 18, 2014 Share Posted March 18, 2014 I tried what you said to have the Handwriting tool but it didn't work.I still can't have it, even after uninstall and reinstall the App... Link to comment
Level 5* gazumped 11,666 Posted March 18, 2014 Level 5* Share Posted March 18, 2014 I tried what you said to have the Handwriting tool but it didn't work.I still can't have it, even after uninstall and reinstall the App... Can you list out exactly what you're doing to open a new note? Open EvernoteTap 'New Note'Tap paperclip icon.. etc Link to comment
Maryy333 0 Posted March 18, 2014 Share Posted March 18, 2014 I open evernoteI tap new noteI tap "+" next to the cameraI tap "pièce jointe" (paperclip in french)I can choose between : images, audio, video, fichier Link to comment
Level 5* gazumped 11,666 Posted March 18, 2014 Level 5* Share Posted March 18, 2014 ..and 'fichier' takes you to...? Another quick check - close your new note, but while still in Evernote go to Settings > (scroll down) Support > Current Evernote Version. Are you on 5.7, 5.8?? Link to comment
rdirkmatt 0 Posted March 19, 2014 Share Posted March 19, 2014 Will the handwriting options show up on the free version or do you need Premium?Thanks Link to comment
Wordsgood 526 Posted March 20, 2014 Share Posted March 20, 2014 It's working on my free account.Will the handwriting options show up on the free version or do you need Premium?Thanks Link to comment
sarahy 0 Posted March 20, 2014 Share Posted March 20, 2014 I have the free version, 5.8, and can't find the handwriting option either. I open evernote, choose "New Note," select the + icon and then "see all" and have these options: picture, file, video, audio, camera, document camera, audio recording, speech-to-text, and skitch. There's no paperclip icon anywhere. Any ideas? Link to comment
Level 5* jefito 5,589 Posted March 20, 2014 Level 5* Share Posted March 20, 2014 It doesn't appear to the a premium vs. free version thing. It may be an Android version thing. I don't see handwriting on my Kindle Fire, which is based on Gingerbread (Android 2.3.3), but I have it on my Nexus 7 and Motorola RAZR MAXX phone, both based on a more up-to-date Android version. I don't know whether handwriting will be extended to Gingerbread devices, if that's what the difference is. Link to comment
rudi2000 0 Posted March 21, 2014 Share Posted March 21, 2014 Same problem here. I am subscribed to Evernote Premium, have an HTC Desire HD phone (Android version 2.3.5) and have Evernote Android 5.8.1 installed - the handwriting option is NOT available even though I followed all the steps suggested above. Does this mean the handwriting option is not available on phones that only support older versions of the Android operating system? Link to comment
Level 5* jefito 5,589 Posted March 21, 2014 Level 5* Share Posted March 21, 2014 Same problem here. I am subscribed to Evernote Premium, have an HTC Desire HD phone (Android version 2.3.5) and have Evernote Android 5.8.1 installed - the handwriting option is NOT available even though I followed all the steps suggested above. Does this mean the handwriting option is not available on phones that only support older versions of the Android operating system?That would be the question: http://discussion.evernote.com/topic/55017-handwriting-not-showing-up/?p=267571 Link to comment
jpaz 48 Posted April 1, 2014 Share Posted April 1, 2014 Same problem here. no clip icon Link to comment
kcd1961 0 Posted April 4, 2014 Share Posted April 4, 2014 I have the free version, 5.8, and can't find the handwriting option either. I open evernote, choose "New Note," select the + icon and then "see all" and have these options: picture, file, video, audio, camera, document camera, audio recording, speech-to-text, and skitch. There's no paperclip icon anywhere. Any ideas?Same here on Samsung S3 Mini running Android 3 Link to comment
sarahy 0 Posted April 5, 2014 Share Posted April 5, 2014 I have the free version, 5.8, and can't find the handwriting option either. I open evernote, choose "New Note," select the + icon and then "see all" and have these options: picture, file, video, audio, camera, document camera, audio recording, speech-to-text, and skitch. There's no paperclip icon anywhere. Any ideas? I emailed back and forth with customer support about this and finally got them to tell me that it's not available for anything older than Android 3. Link to comment
Level 5* gazumped 11,666 Posted April 5, 2014 Level 5* Share Posted April 5, 2014 I have the free version, 5.8, and can't find the handwriting option either. I open evernote, choose "New Note," select the + icon and then "see all" and have these options: picture, file, video, audio, camera, document camera, audio recording, speech-to-text, and skitch. There's no paperclip icon anywhere. Any ideas? I emailed back and forth with customer support about this and finally got them to tell me that it's not available for anything older than Android 3. Thanks for coming back to tell us - don't see why it should have been difficult for the team to give is this information; if older version of Android don't support the handwriting feature, then they don't. It's not like it's a failing on Evernote's part.. maybe they didn't realise that would be the case. Link to comment
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