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BEHA

How to renew Evernote Premium paid with Google Play?

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Hi,

I purchased Evernote Premium (Android) by paying it with Google Play. By accident I deleted this subscription and now it ends and needs to be renewed.
Unfortunately I cannot find at my Android tablet and phone anything how to renew it. At Google Play -> subscription it is already deleted, so I cannot renew it there.

Since Evernote Web does not support Android browsers at all (really a joke!!!), I cannot access there my online account of Evernote.

Today I got an email:

 

Quote

Your Evernote Premium subscription has not been renewed on Google Play.
Update your payment information to continue to enjoy the benefits of Premium.
If we can not process your renewal until October 12, 2012, we will demote your subscription to a Basic account until payment has been made.

but there is no setting anywhere, where to do this. Can anyone help me please how to renew it?
I already bought Google Play credits for this renewal :-/

Thanks.

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Hi.  Try logging in to your account at Evernote.com and go to the subscriptions page.  - https://www.evernote.com/subscriptions/manage

Not sure if your Google Play settings will be accessible from there.  It's easier to pay Evernote direct - if third party agencies are receiving the payment you're subject to any connection delays in getting the payment registered by Evernote.

If that doesn't help see -

 

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thanks, I already tried this link https://www.evernote.com/subscriptions/manage  at my Android tablet, but then I got  message, that Evernote Web is not supported in Android browsers. So I cannot access this link, no matter if I use Chrome or Firefox at Android ?

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23 hours ago, BEHA said:

So I cannot access this link,

Sorry: should have specified that you need to do so on any internet-linked desktop computer.  I'll flag this post for an Admin to see if Evernote can help..

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1 hour ago, gazumped said:

Sorry: should have specified that you need to do so on any internet-linked desktop computer.  I'll flag this post for an Admin to see if Evernote can help..

okay, but on any internet linked desktop computer you cannot pay via Google Play; for this you need to be on an Android device. I contacted the support, but only get the message to push the upgrade button, that I do not have in  my Evernote settings in my German Evernote on Android.

Here even Premium is noted, although that expired on 27.9.2018. I logged out and logged back in, updated the app and synced it, just the same: http://imgbox.com/X33SSTsP

xxx.png

Edited by BEHA
added Screenshot

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