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Coach Wade

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Coach Wade last won the day on June 11 2016

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  1. Yes, the theme is that Evernote ignores their users and does whatever the hell they want to do. Fine. With this latest asinine announcement by the world's stupidest and most incompetent software management staff, Evernote will be circling the drain in a few months. They have a broken product, and now to force people to buy their product that they have demonstrated no intention of fixing, their solution is to botch it up even more by demanding that users pay for the use of the (Broken! It doesn't friggin' work right!) product on more than two devices. May I recommend that the Evernote staff stop taking meth?
  2. This is moot, given the dipshittery that is Evernote's latest blunder, but I'll explain myself: Matt had two months to investigate and report back to the forum about what was going on. I didn't ask for a bug fix. I asked for a progress report.
  3. I could not disagree more without special tools. If Evernote developers like @PeeJayTee are active in the forums, then the least they could do is reply to posts that are two years old documenting bugs. Evernote doesn't have a "policy" about not making promises. They have a consistent track record of flatly ignoring user feedback and not replying to official or unofficial bug reports! It has been that way for at least six years, since I started participating in this forum in 2010, and some evidence I've seen indicates that it has been consistent since 2008. When I see new features constantly rolled out, and bugs sticking around for nearly a friggin' decade, I begin to lose faith in the idea that developers are "working hard at fixing things." The evidence is in front of us. Bugs that have been here for years are still not fixed, or even acknowledged by the staff. As I said, there is no excuse for the ridiculous length of time it takes for Evernote to unscrew core functionality of their product.
  4. Did you hear you can chat? I'm sorry, my sarcasm isn't helping, but come on, developers! There is no excuse for this! I've read every single active thread in the Windows and Android forums, and in literally every one of them there is at least one user pointing out that Evernote developers are not responsive to bug notifications! How would you feel if this was something you counted on? A product you had paid for and needed to use, and you were ignored for months and years on end?
  5. In many cases when I have problems like this in Android (The Facebook app was famous for this.) it's an interfacing problem between my keyboard (I use Swiftkey.) and the app itself. Usually the problem resolves itself in a reboot. I have occasionally had to force stop the application. Once I needed to uninstall and reinstall the afflicted application. Have you tried any of these actions?
  6. Does the Evernote staff even notice how many users comment on their lack of transparency? You can't read even a single thread without someone remarking that Evernote staff ignore user feedback, don't reply to user requests, or pretend like we don't exist. This is exactly why some of us are growing a little grouchy about this whole thing.
  7. Probably best to let the user pick their own layout. I like @Michael Goulding's idea to have the layout follow the user's system preferences. +1 for that. If you change the layout now, at least half the users are going to complain that they liked it better the old way.
  8. The fact that you even asked this series of questions demonstrates convincingly that you are not serious about adding the feature or listening to the users. Let me answer you: We. Want. To. Search. Within. A. Note. Because. It. Is. A. Major. Function. Of. Text. Editing. To be blunt, no, most of us users don't really accept that "sometimes requests fall through the cracks." This is your own friggin' forum! You've got developers wasting time for years on a chat feature no one uses, and yet you ignore one of the basic functions of document editing! It's kind of clear that Evernote actively works at ignoring user requests. It's been almost two months. If there was any forward progress on this, you should have reported it long before now, Matt.
  9. Fascinating article. I'd also like to point out that Google, who Evernote hopes to compete with as a cross platform editing suite, is working on a smart car. I find THIS ARTICLE to also be relevant, particularly this part: Now, I'm absolutely certain that Evernote's development team has a bug detection sub-team. What I'm not certain of is why nothing appears to ever be done about major bugs in the system. Seriously, I'm not a Mac user, but eight friggin' years to fix the bulleted lists? That is absolutely inexcusable. I don't know, and I don't care what else Evernote was working on during that time. That is a failure so epic that there is no meme suitable even on 4Chan to describe it. NAILED IT! And this has been my major frustration with Evernote. The individual developers are saints. Management, on the other hand, needs a stern talking to. And by "stern talking to," I mean "Needs to be fired, escorted to the door by security, and have their personal belongings mailed to them." As a security professional, I will volunteer my services to assist. Yes and no. As @WeCanLearnAnything demonstrated, error free programming is eminently possible. And we can't say that "NASA has more resources than Evernote." We don't actually know what resources of its funding NASA commits to software development, but the article she linked to said there were just 276 programmers working on shuttle software in the 1990s. We do know that NASA has been in a funding crisis for the last twenty years, and their computers for most of their equipment are about on a level with an Activision. Heck, they put men on the moon with a slide rule. Up until a few years ago, THEY USED A SINGLE WOMAN TO CHECK THEIR MATH. You've got more computing power in your pocket than was used to land a rover on Mars. I think a better company to compare Evernote to is Google. Both were modern computer-era startups. Both offer similar features. (Cross platform editing and functionality.) Despite the fact that no feedback to Google is ever acknowledged or apparently listened to, they somehow managed to navigate the treacherous shoals of cross platform computing and be successful. I'm a rather bluntspoken person. I've coached and/or taught my entire adult life and published two books on coaching youth sports. I currently teach firearm safety, NRA Basic Pistol, and Concealed Carry Handgun for the State of North Carolina. I'm also a certified Krav Maga instructor who teaches self defense. The things I do are often dangerous and potentially life threatening, so let me say that I take a dim view of people saying it's "too hard" to fix bugs in software. In coaching and teaching we have a maxim that is very straightforward: What you tolerate you encourage. I absolutely don't tolerate unsafe actions on the range or in the studio. I didn't tolerate horseplay on my football field or wrestling mat, either. I don't tolerate these things because I refuse to encourage them. Evernote has bugs because they tolerate having bugs. Evernote has pissed off users because they tolerate having bugs. Evernote has used up the goodwill they developed by having an awesome product that people wanted to use because they tolerate having bugs! When I first started posting in these forums I was a polite and friendly guy. I was pretty tolerant. Now, not so much, because I am tired of tolerating Evernote's bugs.When I encounter one that has a significant impact to my workflow, I'm going to make sure it's loudly trumpeted here. If it turns out to be something stupid I'm doing, I'm certain other users will happily point out my blunders, and I will accept that because, hey, I fouled up. If it's an Evernote problem, they will fix it, listen to my voice get louder and louder, or kick me out of the forums and forever lose me as a potential paying customer. They really have those three options, because I have done runned out of tolerance. When the core features of a product are not functioning properly, such as bulleted lists and cross-platform editing that does not introduce errors into the text (Like the space stripping bug that took literally five years to fix), one must call into question the priorities of a company that focuses on releasing new features instead of fixing that functionality. Fonts are, in fact, the core feature of a RTF editor. If you can't manipulate text and choose fonts, styles, and sizes, then you might as well be running emacs on a 286. Why the heck would you pay for an editor that can't do these basic features? THERE ARE 422,000 HITS ON "ANDROID TEXT EDITORS" UNDER "APPS." Evernote is competing with all of them. I assume there are a similar number of iOs apps. I,too, was a subscriber with a paid Evernote account. I canceled it when I realized the space stripping bug wasn't getting fixed. Why would I pay for a product that doesn't work, especially when the management indicates that their priority is useless non-core features rather than fixing the broken stuff? Seriously, I keep asking, but to date not one single person has come forward to tell me they actually use work chat! Why was it the focus of Evernote's development for years instead of bug fixes? Seems to me that nearly everyone who runs Evernote uses text editing. Kinda think that making that work right should be the biggest and most important priority of the management team. Let me close with this: I am both Evernote's harshest critic and biggest fan! As I have mentioned several times, the easiest thing for me to do is walk away. I have chosen, actively made an informed decision, to continue using Evernote. That means my continued presence here doing what I can to make things better. Anyone can bytch. Anyone can complain. I try to make my complaints constructive, even if cranky. Ultimately, I want Evernote to succeed.
  10. Intriguingly, the same woman that was responsible for the MS Office 2010 "Ribbon" fiasco was also the one who arbitrarily decided that Windows 8 didn't need a Start menu. She has since been relegated to "Chief Design Officer," a position with no actual authority or oversight. It seems that almost all companies have a problem understanding that users are not interested in having our workflow disrupted. We don't want layout changes. We don't want menus to move. We don't want "more efficiency." We're already using the product because it makes us efficient! If it didn't, we'd find another product. It seems common sense to me that if you're going to change the design of a product to such a degree that it alters the user's workflow, what you're essentially doing is asking the user to learn a new product. As a user, if you're going to force me to learn a new product, why are you assuming that it will be YOUR product and not an entirely different one?! For example, for years I used a particular video editing software. When they changed from a linear, storyboard, format to a non-linear pageview format, I simply stopped using them and bought another software. (They were demanding users pay for this upgrade, anyway.)
  11. Because they're too busy not fixing bugs and rolling out useless junk like Work Chat.
  12. Hi Matt; Let's just say that Evernote has a checkered past when it comes to some intrusive advertising, including using the Win10 notification area to spam ads for Work Chat. (I had to actually contact them through their Facebook page to find the setting to shut that off... and it never should have been turned on in the first place.) To their credit, I have never received an Android push notification from Evernote. They did, however, generate a user backlash when they decided to add unwanted and unneeded flags to their widget two years ago. Flags would pop up to notify you that there was a new Evernote blog that no one wanted to read, about Work Chat, which no one wanted to use. There was quite a bit of snarling over that from the users, so I wanted to make it clear that it is unacceptable. You had to actually load the stupid blog to clear the flag. It was totally out of line for them to be doing, and I want to make sure that the Evernote marketing team actually learned something from that lesson. I was a paid user. I canceled my account when I realized that basic functions of the app, such as text editing, were not working properly, but the development staff was making no move to fix them and instead rolling out new features. When they start fixing things that don't work and stop wasting resources on things no one wants or asks for, I'll pay them again. (Basically, they aren't seeing a dime from me until they cancel development on Work Chat. As long as that's a feature, I don't write checks.) I don't have any problem with a free app advertising within the app, within certain limits. Any app that uses interruption marketing is removed from my devices. If ads are overly intrusive and interfere with my workflow, the app is removed. I use Evernote for writing, and the creative process is something I don't like to disturb. However, when an app that is not even running uses push notifications for spam, that's wrong. The notifications bar of my phone is there for actual notifications, not advertising the latest in the Candy Crush saga.
  13. Seconded. I'd like this to work cross platform as well. Add this to the work stack after fixing the current crop of cut/paste errors.
  14. Only if this is completely user customizable! I mean it. Evernote pops up even one notification without my specific decision to turn it on, or if Evernote decides to use push notifications for spamming their idiotic work chat, I will say Very Bad Words. This means not one single notification is generated remotely. Not one single notification EVER comes from Evernote as a company to advertise a new product or service. Not one single notification pops up that is not manually set by the user! If there are currently projects in place that do not follow those guidelines: stop working on them immediately.
  15. It's only been two years. They were busy making a chat service no one asked for and didn't have time to fix basic cross-platform functionality.
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