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engberg

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Everything posted by engberg

  1. Are you using Evernote from Windows or from the Mac? What version of our client are you using? What web browser and version are you using? Thanks
  2. Try disabling all Firefox extensions and then restart the browser and log in to your account. We used to try to keep a list of extensions that could break Evernote, but this changed with every version of each extension, so we gave up. If you don't see this error with all extensions disabled, then you can try enabling them one at a time to find the culprit.
  3. If you can't install our Firefox add-on, you can still use our Javascript "bookmarklet" clipper. Go to this page: http://www.evernote.com/about/download/web_clipper.php Drag the link on on the bottom of that page to your bookmarks bar.
  4. Thanks for the feedback. Wiki markup would be theoretically possible for creating a brand new note, but would be really difficult for editing existing notes since the internal (HTML-based) formatting of an existing note doesn't convert easily into a simplified "wiki" syntax. This isn't a problem on a real "wiki", since the wiki syntax is their internal representation of an entry, but it would definitely pose a challenge for us, since we support a more rich internal document structure and format.
  5. Please try: Uninstall the Evernote add-on from Firefox Restart Firefox Download the current add-on from: https://addons.mozilla.org/en-US/firefox/addon/8381 If this does not work, please disable all other Firefox add-ons.
  6. What operating system and browser are you using? Do you have our native client installed on that machine?
  7. We're still investigating specific issues with Firefox 3.6. This is a brand new browser, and it appears that it may cause some issues with Evernote. Thanks for the report.
  8. If you're on Windows, your best bet for these pages would be to select the desired content first, then use the "Clip Selection to Evernote" menu option from the Evernote icon in the system tray, or the associated hotkey. This directly transfers the HTML via local Windows APIs.
  9. Our "bookmarklet" web clipper tries to clip the target page via our own servers, which send a request to the publisher for the page and associated images. My guess is that these pages may be protected against this type of thing to avoid "deep linking" and other access without login and/or cookies. You could try selecting part of the page first, and then clip that. This may help, by sending the desired HTML to our servers from your browser. Otherwise, I'd recommend using the non-bookmarklet clipper. The "Add to Evernote" clipper in IE is built in to our client software, and the Chrome clipper is available from the Chrome extension site: http://blog.evernote.com/2009/12/09/goo ... -clipping/ These will clip directly to your local client, so will be able to access the desired content directly, circumventing security restrictions on the hosting site.
  10. If you can reproduce this on a particular web page, can you send us the URL of the page? What operating system are you using? Do you have our client application installed on your computer, or are you just clipping directly to the web service? Thanks
  11. Thanks for the report. I think you're right that we may not correctly support HTTP proxies that require authentication. I'll file this with QA to investigate further.
  12. You may have up to 10,000 tags in your account, and you may organize them into arbitrary hierarchies. Ultimately, tags are just a tool to make it easier to find your notes later. I wouldn't spend 20 hours organizing your notes into tag hierarchies just to save 15 minutes later in helping you search for your notes. You may find that a simpler organizational scheme may be enough, given the power of the dynamic searching/filtering tools in Evernote (searching by word, dates, locations, contents, etc.). The Internet has billions of web pages in it, but I can find the right one pretty quickly via Google's single text box without pre-organizing the web into a hierarchy.
  13. From your Windows client, you can check the SyncLog* files (Tools > Options > Open Log folder) to check the detailed error messages there.
  14. Unfortunately, a J2ME app wouldn't have much in common with a native Blackberry app. All of the UI, networking, and storage APIs for RIM devices are custom, so there's not much overlap.
  15. I don't believe that the Sony Ericsson devices will execute Web Run Time (WRT) applications.
  16. As you found, we recently started testing a version of Evernote for Nokia's N97 phone: I believe this also runs on the 5800 and the N97 Mini.
  17. And to remove Growl from your Mac: 1) Go into the Growl preferences in system preferences 2) Uncheck "Display Growl Status in the menu bar" 3) Uncheck "Start at Login" 4) Stop Growl 5) Click on Show All at the top of system preferences 6) Control+click the Growl preferences, then click to remove Growl See the video at the top of this page to show how to do this: http://growl.info/documentation/growl-p ... emoval.php
  18. tambling received this reply via Premium support, but I'll paste it here for future reference by anyone else interested in this: To remove all Evernote software and data from your computer: From the Evernote icon in the Menu Bar, select Quit Drag the Evernote application from the "Applications" folder to the Trash on your Mac If you added Evernote to the Dock on your Mac, then Control-click on the dock icon to remove it from the dock Open your "home" directory on your Mac in the Finder Go into: Library / Application Support Drag the "Evernote" folder there into the Trash Go back to the "home" directory in the Finder Go into: Library / Caches / Metadata If you see a folder there named "com.evernote.Evernote", drag it to the Trash Reboot your Mac Empty the Trash on your Mac This should delete all Evernote software and data from your system. Thanks, Evernote Support
  19. Thanks, we'll make sure that it works in 3.6 when that's released.
  20. Right-click on the "Drag this to your link bar" here: http://www.evernote.com/about/download/web_clipper.php And add that to your "Links" bookmark section in IE so it will show up in the LInks bar there. On the other hand, most people find that it's preferable to have the local client installed once you get above a handful of notes, since searching and browsing is much faster.
  21. This isn't currently available in the client, but we plan to improve our printing controls in both clients to let you configure things like this. Thanks
  22. You may have better luck with the native web clipping capabilities of either the Mac or Windows client, which may circumvent some of the security and Javascript issues of the light bookmarklet clipper.
  23. Thanks for the feedback. For now, you can copy and paste into the editor for a shared notebook in someone else's account, but there's currently no way to clip directly. We do plan to improve our sharing capabilities in the future, however.
  24. Thanks for the report. I just tried this using a Sprint network card from a moving train, and the auto-complete didn't work on my first try, but then worked fine on subsequent attempts. We'll take a look at it. Thanks
  25. Thanks for the feedback. We've been talking about ways to improve Mac printing options, and are planning to add options like this into the Print dialog in the future.
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