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engberg

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engberg last won the day on September 24 2014

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About engberg

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    Evernote Employee

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  1. Hi, JaneDoes - Our client applications (e.g. Evernote for iPhone, Evernote for Mac, etc.) are written so they are capable of being used against either the evernote.com service or the yinxiang.com service. Once you're signed in to evernote.com, the application "knows" that you're an Evernote user and should never communicate to the yinxiang.com service. Before you log in (e.g. on a new install), the software reaches out to get some basic configuration information about the different services. This just sends the service a request that says something like "My preferred language is US English
  2. My pleasure! There's a bit too much on this thread to try to wade in point-by-point on page 9, but I want to make sure everyone knows that we do hear your concerns and take them seriously. While we have a great team who works hard to balance the needs of our 100+ million users, we obviously screw up from time to time and introduce bugs or make UI changes that make some tasks harder (while trying to improve others). We'll keep working to get things right, and the feedback from the forum and from Support tickets is a huge part of that. But we do feel that our top responsibility is to be th
  3. Illustrious - I spent a couple of hours researching your ticket yesterday and this morning to help Terry answer your questions. We take allegations of security risks extremely seriously. While I understand your frustrations, I'm positive that Evernote did not disclose anything from or add anything to your account without your consent (or the consent of someone logged into your account using the web browser on your computer). In both of the cases you mention in June, someone on your computer chose to authorize those third party web services to create notes within your Evernote account. Sh
  4. I'm now developing an app on iOS with evernote api. Through getNoteContent function, I can get the content of a note, but how to display it? it's in ENML format. Should I extract the information from ENML, and display it with UITextView? what's more, after user changed the content, Should I fill the changed content into ENML, and then send to Evernote server? Or directly, display it with UIWebView? but how to edit the content?

  5. You can apply existing tags (i.e. tags that the owner has already applied to at least one note in that notebook). If you want to make a big pool of tags available to your "guests", then just use that tag on one or more notes.
  6. From the desktop clients, you can also Paste without Formatting to remove all styles and use text-only contents of the clipboard.
  7. Thanks for the suggestion. Things like this are a little more complicated in Evernote because we store note data in a form of HTML that is then "rendered" for viewing separately on every platform: web (4 different browsers), mac, windows, iOS, Android, BlackBerry, Palm WebOS, WinPhone7, etc... So any little tricky special syntax that we add needs to have corresponding rendering code added to every single client, or else we'll receive anger from the users of each platform because we (e.g.) failed to add LaTeX support on BlackBerry, so their notes are unreadable. This is why we tend to prefer u
  8. I generally recommend quitting our app from the elephant icon, then drag it to the Trash, quit all other apps, and empty the Trash. That works 99% of the time.
  9. We exercise the operating system in more ways than your average app due to things like: networking, database IO, embedded HTML editing, etc. Inefficient emulation of any one of the relevant frameworks could have a disproportionate impact on performance. (E.g. if a single one of the low-level IO calls made by SQLite is 10x slower on Wine, that could account for a massive performance hit for the overall application.) While we're happy if Wine happens to work with Evernote, we do not support or test this configuration.
  10. Can they narrow down the IP addresses that are being hit? If you've disabled automated sync, then it shouldn't be synchronzing (i.e. shouldn't hit www.evernote.com). The client occasionally checks for software updates at update.evernote.com Other than that, we shouldn't really be hitting anything else. The only unusual exception is if you've clipped some HTML that has external image links that point to other web sites ... in that case, WebKit may go out and try to grab those images when you view the note in the client.
  11. For step #2, you can also just click on the elephant icon in the menu bar and choose "Quit"
  12. The "helper app" is needed to make the elephant icon in the menu bar work ... this supports making screenshots and pasting directly into Evernote from the OS.
  13. Does your proxy network require a username and password when you first start to access the web from the device? I believe that this can cause problems for our application (and other apps that try to access HTTP). My understanding is that the standard HTTP software calls in iOS don't give the right mechanism for us to get the username and password for the proxy from the user, but I'm a little fuzzy on the details.
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