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engberg

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Everything posted by engberg

  1. tambling received this reply via Premium support, but I'll paste it here for future reference by anyone else interested in this: To remove all Evernote software and data from your computer: From the Evernote icon in the Menu Bar, select Quit Drag the Evernote application from the "Applications" folder to the Trash on your Mac If you added Evernote to the Dock on your Mac, then Control-click on the dock icon to remove it from the dock Open your "home" directory on your Mac in the Finder Go into: Library / Application Support Drag the "Evernote" folder there into the Trash Go back to the "home" directory in the Finder Go into: Library / Caches / Metadata If you see a folder there named "com.evernote.Evernote", drag it to the Trash Reboot your Mac Empty the Trash on your Mac This should delete all Evernote software and data from your system. Thanks, Evernote Support
  2. The Windows application has had ink support for many years ... long before there was a service, or a Mac version. This was developed back when Bill Gates was waving around tablet PCs and telling the world that keyboards were dead. The tablet revolution never materialized, and Apple in particular never chased this trend. (I assume they had a few bruises left from the Newton.)
  3. To clarify - we'll happily store a bitmap image from any graphics program you want to use with an electronic tablet, and we'll take scanned handwriting in JPEG/GIF/PNG formats. If your handwriting is decent, our servers will recognize the hand-written text and permit searching for those notes later. We just don't have a special "vector drawing with electronic pens" mode in the Mac client itself. Thanks
  4. We certainly don't neglect the Mac platform in general ... the Mac has had many features for 1.5 years longer than the Windows client (e.g. thumbnails, etc.). More of us carry Mac laptops than Windows, and I'm typing this on my MacBook Pro. Unfortunately, the only company that makes Mac computers (Apple) has never chosen to build a pen-based Mac or promote ink-based computing. As a result, we're prioritizing features for the Mac that every Mac user may utilize rather than putting our limited Mac programming resources into special input modes for the few who have bought special third-party input tablets. Thanks
  5. The Mac will be able to display existing ink content (e.g. from your Windows or Windows Mobile client) relatively soon, but we don't currently plan to add the ability to create ink notes on the Mac.
  6. There isn't currently a way to do this in the UI, but thanks for the feedback. You can also right-click to open the PDF in your preferred desktop viewer instead.
  7. We opened up our service API last year, and have had several people request API keys to write a Linux client: http://www.evernote.com/about/developer/api In sort - that's a great idea, we'd love to see a third party Linux note-taking application talk to our service API.
  8. The Mac clipboard has a crazy number of different representations for "text", and Evernote mishandles at least one of those representations (I think it's "UTF16") in at least one direction. Applications that prefer one of the other encodings don't notice this problem, so you only see it in the handful of applications that accept text paste and choose the broken encoding. I don't think there's an easy workaround if you're trying to paste into one of those apps, other than paste into something else first, which is obviously a hassle. geechorama has been hard at work on a long list of things to make text handling (plus copy/paste/import) much better. This will be out in the next Mac release.
  9. The effort to build a light "clipper" for mobile phones is a tiny fraction of the effort to build a full synchronizing desktop client, unfortunately. A full Linux client would be several engineer-years of effort to complete and maintain, and the market for desktop software on Linux is fragmented at best, unfortunately. On a phone like the Pre, there's a built-in application store that will get Evernote in front of hundreds of thousands of new users who would never have heard of us before. We can do a few months of effort to be one of 20 applications that every Pre user will see from their new devices, which results in a lot of new Evernote users. Again, we'd love to see a Linux client ... I had a dedicated home Linux system back when it required installing off of multiple Slackware floppy disks. We're just a small company and don't have the hundreds of thousands of dollars free that it would take to build and maintain this platform, so we're encouraging others to take a look at our API if they're interested in building an open source client: http://www.evernote.com/about/developer/api/
  10. I can confirm that we're hard at work on this problem to make text handling smoother on the Mac in the next release.
  11. The Windows client isn't written in C#.
  12. We aren't currently working on this, but we haven't ruled it out in the future. Thanks for the feedback ...
  13. We're continually making improvements to the web UI, but we aren't doing any massive redesigns in the near future.
  14. Our desktop clients for Mac and Windows both represent several engineer-years worth of work, on operating systems with mature integrated support for multimedia, etc. While I would personally love to see a Linux client, we're a small company and won't be able to pay for this to happen any time soon. We have had several people request development keys for our API to work on their own Linux support, and we would love to heavily promote any Linux apps that added Evernote support.
  15. If you can get Mail.app to export your notes as separate files (either RTF or plain text), you can then import these into Evernote by dragging them on to our dock icon. I tried selecting several notes and either copying or Save As from Mail.app, and it seemed to always want to create a single block of text in a file rather than multiple files.
  16. This thread has reached a fifth page, which makes it a bit unwieldy. I'm going to close this thread, but feel free to open a new one if you think there's information that wasn't covered in this five-page thread.
  17. We would like to see a Linux client, but we are a relatively small company and don't currently have the resources to build and maintain a Linux client for the 1% of our potential customers who use Linux on the desktop. We would be very happy to see a Linux integration from a third party developer using our public network API: http://www.evernote.com/about/developer/api/ We've offered API keys and a little advice to a few developers who have said they were interested in building a Linux client.
  18. jemostrom - The Mac clipboard uses a large number of different formats and flavors for text. We currently have a bug if you clip from an app that uses one of those flavors, paste into Evernote, and then copy and paste back into an app that uses the wrong flavor. Thanks for the report
  19. You've all seen discussion forums and Internet groups that descend into disfunctional shouting matches and ad hominem personal attacks. I'm sure you've seen other communities that work relatively well because their main aim is collaboration and problem-solving. We hope to keep this forum in the latter category, and do it without some of the aggressive moderation advocated by (e.g.) Edward Tufte: http://www.edwardtufte.com/bboard/q-and ... _id=0000fT This is important not because it protects our feelings, but because it makes this site more useful for all of its visitors. Nothing is a bigger turn-off to a new visitor than a bunch of 12-page flame wars. I think the balance here is pretty good so far because the average Evernote user tends to be more professional and mature than the average contributor to the Britney Spears Fan Forum. While we can't give specific answers to every question about the future, we aim to solve immediate problems and bottlenecks for people while hearing everyone's opinions on their first post so that they don't need to re-post or bump or "+1". Thanks again
  20. Pretty please, don't repeat the same demands on different threads ... this is a forum for Evernote users to discuss ideas and solve problems with each other, not a shouting match. Evernote reads every post, so redundancy just wastes everyone's time. Thanks
  21. Thanks for all of the feedback, this is definitely an important issue for us to get right. As an Evernote user, I'd say that this would be my personal top priority issue, so we do hear you!
  22. After spending time on my Sunday morning replying to a dozen forum topics (and even more second-level direct tech support requests), it's refreshing to come in on Monday morning to hear from Daly that we don't reply to users.
  23. Thanks, we had reports about similar problems recently, and have filed an internal bug to improve our handling of plaintext cut-and-paste between Evernote and other applications.
  24. You can select a set of notes (or all notes) and then use the Export function to make a local export file. You can import this for testing elsewhere, into either normal (synchronized) or local-only notebooks.
  25. Hierarchical notebooks are not in the next release of any of our clients. However, if you want to make hierarchical ontologies to organize your notes, you can do that in all of our clients today by using tags.
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