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Posts posted by Kolmir
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15 hours ago, ScottM1234 said:
And again, I lose more data! I think this occurrence puts me over the top. Not sure why I put up with this. EVERNOTE SUCKS!! Yep, I'm getting emotional about it now. To hell with being professional. They simply can't seem to get anything right. I've been searching for alternatives, but I think ANYTHING would be better. I wonder if I can get my last subscription payment refunded. This is too much of a joke that we pay for an app that only loses data. I simply added to a note and it just disappeared - poof, gone! - AGAIN!!
If you ask about refund then Support team will do everything to avoid responsibility for this mess...
However, there is a thread to discuss this - you aren't the only one who don't like the current approach of EvN.
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21 hours ago, William C said:
Dear Evernote Management....
WHERE ARE YOU? WE WANT TO HEAR FROM YOU...We DESERVE to hear from you! You need to fix this gosh awful mess. We are your PAYING customers. Step up to the plate.
They are mostly seen on YouTube blogs. Praising themselves for courage of going boldly with the new version and about the "bright future"... It looks like they lost their touch with the reality or they are doing plausible deniability...
If you contact official support, they "explain" that you pay only for accessing multiple platforms and ability to contact them. Apps are for free - take them or leave them. No remorse, no accountability about the current mess.
It seems like a good time to abandon the ship.
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9 hours ago, Piotas said:
Evernote 6 is a polished software (compared to competitive solutions), so unless Evernote management will continue to PUSH users to use the new version by forcibly removing support for syncing LEGACY version, we can continue to work "the old way" with Evernote Legacy (v6.x).
BTW Microsoft Store versions of Evernote 10 is lagging, devs didn't bother to update it with hotfixes they released...
On the other hand I recently noticed strange behavior of notes, some jumping from folders to trash. I hope it was caused by my slippery fingers, not sync issues...
Yes, but unfortunately EvN is not transparent about how long they plan to support legacy v. In comparison Microsoft always announce at least a year in advance and often more that some apps will be out of support at specific date.
There is a lot of reports on forum about issues related to notes inconsistency: people encounter duplicates, data/notes conflicts, some updates aren't saved, etc. So it may be not your fingers but EvN fault. Sadly they forgot the old rule for handling data - safety first.
The only new version which seems to work properly now is the new web-client run in a web-browser. Therefore currently I only use web-version or/and legacy app and in the same time look for alternatives like One-Note or Nimbus.
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I asked about shortcut for Ś/ś (alt-gr+s) during preview/beta stage (almost seven months ago...). EvN Product Manager acknowledged the problem, but later they ignored it in 10.x release.
Sadly, they also ignored many other requests/advises. Moreover, I have recently seen a lot of forum entries about possible data loss. It's bad. It's probably time to abandon this sinking ship...
***** ***
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On a new Windows installation Firefox showed me, that connection with Evernote is not secure! (see below)
However, for Google Drive or online OneNote connection status is fully secure (status green).
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On 10/8/2020 at 11:02 PM, AgnesP said:
Hi all!
You'll find below the release notes for Evernote version 10.0.4 that was release today to the App Store.
- Mobile clipper fixes: destination notebook selection not working, source URL not appearing in clipped notes
- Additional fixes for note conflicts
- Fixed: Apple Pencil strokes appeared 'jagged'
- Fixed: Issue with offline search
- Fixed: Issue where the app would sometimes display in Simplified Chinese instead of Traditional
Let us know if there are any questions!
Hi, three weeks are gone. Any progress with bug-fixing? You have a lot to fix, and we can't see any progress.
Wouldn't be better to just publish old/legacy iOS app as a separate app in AppStore until 10.x will reach at least minimum maturity?
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12 hours ago, Paul A. said:
This is well said. The strategy of unifying the code base and the various applications is fine, it's the execution that is lacking.
At least, thus far. I'm still rooting for them to figure out out and knock our socks off.
I think, that they only have a concept or an idea to unify apps/platform. Nothing more.
Proper strategy is about how to plan the streamlined execution (roadmaps to goal, tools, tactics, processes, etc.) and what are risks/obstacles by the way and how to avoid/mitigate them. But as Ian Small said "We don't plan"...
Therefore, their current approach is complete mess from the managerial and software engineering points of view.
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5 hours ago, Escaped to Keep It said:
- He also thinks that users want the same UI experience on all platforms. NO: on iOS I don't want it to look like an Android thing.
His opinion isn't true. Users only wanted similar functionality and coherent behavior of editor between platforms -> i.e. keeping formatting, same font sizes, etc.
QuoteEvernote is doomed with such a CEO.
Sounds pessimistic, but there is a high probability that you may be right...
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7 hours ago, Escaped to Keep It said:
I'm now using Keep It on Apple's ecosystem and OneNote on Windows. Luckily I don't need to share them between Apple/Windows, so that's not a problem. Keep It is great and OneNote is surprisingly good. Both are truly native, but you'll never know what Microsoft will do one day, because all their new apps are also web based.
In 2019 Microsoft announced official plans to keep and further develop ON desktop app.
Moreover, they announced that if they ever change their mind legacy app will still get 5 years of official support after "abandonment".
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23 hours ago, Dave-in-Decatur said:
These are primarily user-to-user forums, so you are only swearing at other people who are (mostly) also disappointed. Honestly, no offense, but it's kind of like the guy at the sports bar who curses out the manager and the star players and the team ownership while glaring at his fellow disappointed fans. Since you have a Premium subscription, you have the privilege of swearing directly at Evernote support. They at least get paid to read it.
In every ticket I have recently sent to EvN support many links to forum were included. Moreover, I got answers referencing those discussions. So they read them 😉
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16 minutes ago, SimonU62 said:
Interestingly my subscription automatically renewed two weeks ago. I wonder if I can get a refund for the rest of the year.
I tried this. Answer I got was: you pay for support not features... And lot of other argumentation showing that they don't want take responsibility for their mistakes.
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I also encounter this issue from time to time. Started to happen recently with the latest version.
I have just asked EvN support to help us with it.
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I have just researched the issue of ON's end of production date and it may look like MS is changing its mind or at least considering different approach.
https://office-watch.com/2019/good-news-for-onenote-with-windows-as-microsoft-does-a-180/
https://office-watch.com/2019/new-features-promised-for-onenote/
18 hours ago, mi_cha said:The desktop version (previous OneNote 2016) - which I use with Microsoft 365 subscription - ALLOWS local notebooks BUT this version will be discontinued in 2025.
In the future it will be replaced by OneNote for Windows 10 (the stand-alone UWP app you mentioned), already available. This app is CLOUD ONLY (notebooks are stored in OneDrive).
See the story here (by the way, the ON community also criticized Microsoft a lot for killing the ON desktop, but to no avail):
https://office-watch.com/2018/microsoft-kills-onenote-windows/
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14 minutes ago, gazumped said:
See Ian Small recent video - explains v10.0 released as (almost) blank slate on which to bring back old and add new features. There's more to follow. Allegedly.
Yep, they have good intention for sure. However, another question remains. Do they also have ability (skills, money, engineering & managerial processes, etc.) to execute properly and deliver on promises..?
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1 hour ago, Vstk said:
Keep in mind that EN doesn't receive more money when a user is more active. Any premium user has the same weight. If the 2% power users are leaving and the same number of new casual users replace them, income statement is not going to change one bit.
It may not be that simple. Maybe in short term yes, but in a longer perspective probably not.
Power users usually stays with a service for longer. They evangelize others about advantages of an app. They provide valuable feedback on forums. Power users are also more willing to choose the premium versions of subscriptions.
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12 hours ago, dbvirago said:
He pretty much lost me at, WE DON'T PLAN!
[...]
Well, that's pretty obvious.Yep, there is even a nice business saying: "Vision without proper execution is just a hallucination/nightmare" - this is what we're experiencing currently with v10...
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5 hours ago, MarkW725 said:
Why didn't Evernote finish building this new version before releasing it?
I have managed to go back to an older version to get the full functionality back. I will also look at alternatives.
You can listen to the recent interview with EvN's CEO. He officially confessed, that they don't plan anything. This mean they produce software in a pretty chaotic and amateur way... which results in obvious side-effects we experience today with v10. This is unfortunate.
It looks like they ignore achievements of generations of software developers i.e. methods like for example Agile, Scrum, LSD or https://en.wikipedia.org/wiki/Systems_development_life_cycle
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9 hours ago, Jose J said:
.Do you really think you can replace Evernote with OneNote? It has nothing to do with it.
It depends which version you have in mind
V 6.25 is very hard to replace one-to-one. However, it can be replaced to some extend with a set of a few tools/apps. Diversification of a tool-set gives also more independence from one vendor.
If you mean v10.x - it's veeery easy to replace 😉
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Just now, DTLow said:
No idea how long The legacy version will be functional
As I said, I'll be happy to get a year's useTherefore I appeal for a transparent communication about road-maps and expiry dates + maintenance of legacy - to make your happiness stable enough 😉
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3 minutes ago, DTLow said:
I'm using the Legacy version (Mac/Windows) with Evernote continuing to sync to the legacy local database
I will be happy to get a year of use, and even longer as an offline productDo you know exactly how long it will be compatible with new iOS/Android apps and cloud servers?
What if new macOS 11 or new upgrade to Win10 will make legacy app stop working properly?
How can you be sure that EvN cares to make you happy for a year or even longer? 😉
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4 hours ago, hanseric said:Did you watch the entire interview with @Ian Small? I watched a lot of it feel satisfied they are neither being reckless nor ignorant. If we had to be critical, I would perhaps choose something closer to "overwhelmed with the scope of the task...". The new value, because of that scope, will take many iterations, just it has with the current code.
Would you have them continue on an unsustainable path as they have been with versions prior to 10? What would you have done to make someone like yourself happy with a first release?
Primarily, a good leader should use strategic thinking - have a clear aim and an idea how to achieve it (almost everybody want to be in top 1%, but only 1% knows how to get there...). Moreover, CEO should consider positive and negative outcomes during each step ahead plus be aware of unintended consequences of each. Next, have a plan how to enhance good effects and mitigate bad ones. Do damage control, etc. Choose skilled and engaged coworkers and manage them to reach objectives.
Basically be like a chess-master - thinking five steps/moves ahead. Moreover, knowing the industry standards and patterns which can be reused.
Secondly, over-communicate about aforementioned goals, different approaches and their pros and cons. What are the assumptions, dependencies, constraints, and exclusions; their risk-management strategy.
Thirdly, give users a real choice, but not too much.
So, I as wrote before, there should be two official versions in parallel for a year:
- Legacy one, officially supported, but only in aspects of critical/major bugs and security issues with a clear expiry-date - for users who prefers stable maturity and full spectrum of old features
- New test version installed side-by-side - with an obvious plan: for example be in preview/alpha stage for 8 months and then in beta for another 4 - for those who likes experiments and want to influence development
There should be also a clear list what are the priorities and exclusions, Release plan (e.g. new version each month, etc.) and high-level Road map of features (an ordered Backlog), which shall be updated and published once a month.
Moreover, do they have clear metrics how they want measure success? Are they relevant to https://en.wikipedia.org/wiki/ISO/IEC_9126 ?
From engineering point of view there is for example an approach called Acceptance Testing Driven Development - you publish what is expected for a certain version of a software to do and how to test it exhaustively. Then you ask testers and beta users to check if all those scenarios (use cases) work as expected. You gather feedback about the quality, features, etc.
What they have done instead?
- There is only one official/supported "Light" version, but no roadmap or release plan, no clear objectives. They only giving some glimpses. There no assurance what's in and what's out for sure.
- During a very short period of preview/beta they mostly ignored feedback about what paid/premium users need/want and surprisingly published a half baked version to everybody as a "viable and mighty" successor of the old EvN. Knowing from users that product which was called beta wasn't even ready ready for the public beta testing. This is a big red warning sign - indicator of improper engineering and lacing quality assuring practices
- They also have pretty bad idea how to handle disappointment of power/business users - just left them with unsupported version, which may be cut out off sync in every moment.
- Nobody address directly abstract questions and doubts of users at our forum. EvN stuff answers only technical questions about details of a current version.
Moreover, so called stable platform (v10) for further development should have at least: editor with proper attachments handling, solid sync (no conflicts, no duplicates), preferences/settings panel, full offline mode, foolproof search, printing. Finally, assure also less tangible aspects like trust of users/customers, indisputable reliability, security, confidentiality, and high performance. What we got -> No customization, unpredictable sync, restricted editor, problematic search, problems with printing. Broken trust: many users are in doubts/unhappy. Reliability is very poor. No local notebooks, no easy editable encryption. New (Electron) app eats up resources like a monster.
All above it's only an abstract. Proper synthesis of issues and recommended solutions will probably take many long pages and hours of writing...
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47 minutes ago, DTLow said:
I think you mean "ransom"
and I don't agree - access to our data has never been an issue; even for the non-paying accountsYep, thanks for the correction. Maybe I gone too far with this. I simply lost my trust in EvN.
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1 hour ago, DTLow said:
Do we need app store versions when direct download is available?
Support would be nice - I dread the day the legacy version no longer functions1. I would prefer to keep my old version of EvN without additional steps, i.e. be surprised with update to v10, remove-it, reinstall v 7 manually. (Probably I may be a bit crazy/fanatic about good UX and effectiveness... ;-))
2. In iOS you can't install things outside AppStore without Jailbreak or other tricks
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39 minutes ago, PinkElephant said:
If you remember how things were going when EN tried to support the 5 different clients, you know that support for legacy has practically ended. I will stay with it until EN 10 is a usable option for me - and hope legacy will still run when BigSur is released.
Supporting is a bit different than developing. By legacy support I mean critical/major and security bug fixes only, no new features. Plus a guarantee that access to data will not end without warning.
See Windows 7. MS officially ended support after a year of warnings. Nevertheless, they still issue patches if some critical security bugs are discovered in Win7. Recently they updated Win 7 with Edge browser.
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Restore Manual Sync/Sync Button
in Evernote for Windows Requests (Versions 10.0 and above)
Posted
Or let's create all of those above to let them [users] think that they have something to say, but we [EvN] will still do what we want to get as much money as possible... 😉
Oh wait... Have EvN team listened to the overwhelming feedback about "beta" (i.e. preview/alpha) being not ready or they just pushed out unbaked 10.x versions to the market prematurely..?