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darrenbuttoniow

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Posts posted by darrenbuttoniow

  1. 8 hours ago, darrenbuttoniow said:

    As of yesterday when I create tasks on Windows it will not work - see video below.  Also as of upgrading my Android version yesterday all tasks are out of sync.

    Windows version 10.31.6

    Android version 10.28(1121184)

    Android version seems to be continuously syncing.   

     

     

    8 hours ago, darrenbuttoniow said:

    Additionally, web version is out of sync and with tasks.

    Web 62

    Android 71

    Windows 61 but last task I created is not showing.

    FYI had to reinstall android app last night to get it working.

  2. 18 hours ago, Boot17 said:

    Is there any other kind of task management program that allows for this kind of functionality (to have a due date that spans more than one day)? I can't think of any.

    I am sure there is but I want to centralise everything within Evernote - I used to use Microsoft ToDo

  3. 1 hour ago, Scott T. said:

    @darrenbuttoniowJust wanted to follow-up. It looks like support got in touch with you and we have your issue logged. I think it ties into an issue other users are seeing as well. We're currently investigating all the problems that seem to be pointing to a common problem where the client believes there is a task, but can't find the note it belongs to (may have been deleted or unshared). That causes the query that fetches tasks to fail and therefore not be able to display something. Hoping we can improve the error handling here as well as fix the issue where it can properly resolve cases where a task should no longer be accessible and therefore be properly removed.

    This is a top priority for the team that works on Tasks as well as our client devs.

    Hi @Scott T. Thanks for this - Ana emailed me and I have just replied.  Still issues but I think it certainly that missing task issue on Web portal but I also believe I have syncing issues which might be the root cause.  Cheers, Darren

    • Like 1
  4. 5 minutes ago, PinkElephant said:

    Have you been on a beta program before ?

    Then try this:

    https://help.evernote.com/hc/en-us/articles/360033369173

    The support ticket option is in the apps settings, tab support.

    Or use this link

    I have submitted a ticket.  Yes I was in the Beta Prog, then left, then joined again, then left.  Currently out of it at the moment.  

    • Thanks 1
  5. On 8/6/2021 at 6:27 PM, Scott T. said:

    @nowell29, I made some fixes to the Android beta program just the other day due to an issue with some beta users being stuck on an older version. Can you please try an uninstall and reinstall of the app and let me know if you properly get 10.14? You should hopefully not have to leave the beta program to do this, which @PinkElephantnoted was previously required. Your feedback would be super helpful to further confirm my fix is working (beyond my personal testing).

    @Scott T. I have a professional account and cannot see where to raise a support ticket.  My Android version 10.14 is unworkable and I have tried all the obvious fixes.  I have signed in and out, cleared the cache on my Galaxy Note 10+, reinstalled several times.  The notes are not syncing and also calendar and tasks do not show up in their places on home.  Any suggestions?

     

    Link to video of issue https://photos.app.goo.gl/j4hjRbpECMcLmbuTA

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