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Stacey Harmon

Evernote Expert
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Posts posted by Stacey Harmon

  1. On 11/30/2020 at 9:20 AM, Shane D. said:

    New:

    • Add a tag when using the mobile clipper
    • Add multiple attachments to a note at the same time (EDIT: @DTLow showed how to do this below)
    • Advanced editing options ((EDIT: @DTLow showed how to do this below)
    • Google Drive integration

    I've tested all of the new features, and the ones listed above either do not work for me, or I'm not clear what they mean. I have an iPhone X running iOS 14.2.

    • Tags from Mobile Clipper: Others have reported this above. I have the same issue. You can add a tag in the clipper, but it doesn't appear in the app when I sync the note.
    • Multiple attachments: When in the note editor, I go to insert attachment. When I click on one of the files to add to the note, it adds that file. It doesn't give me the ability to add multiple in the same window. I have to go again through the same process to add another attachment. Is this user error (I might not be understanding what this feature is referring to)? Or a bug? (EDIT: @DTLow showed how to do this below...user error)
    • Advanced editing options: What does this mean? Don't know how to test because I don't know what it is referring to. Can someone please educate me on this? (EDIT: @DTLow showed how to do this below)
    • Google Drive Integration: I see the content block for adding a Google Drive doc and the process to navigate to and add a Google Doc works as I would expect it to, except that when it returns me to the note, there is no link or insertion of the Google doc in the note. 

    This video demos my experience (I don't know how to reduce the size of the video inside this comment...seems to expand to full screen). You can see:

    1. In adding the tag via the clipper that the tag briefly appears in Evernote (you can see it on the note screen) but it goes away.
    2. I can add attachments, but they have to be one at a time.
    3. Google drive is connected, but the inserted doc doesn't save.

     

  2.  

    On 12/2/2020 at 12:01 AM, reeseypeasy said:

    Oddly, the tags don't stick for me either. I assign the tags via the iOS clipper and when I check my Evernote, it carries the tag during the sync. But after the sync, tag info disappears from the iOS Evernote app and my Evernote for Mac app. I'm dumbfounded as to why this happens and I find that I always have to manually assign the tags all over again...

    On 12/2/2020 at 11:26 AM, sthomson2 said:

    This is EXACTLY what I am experiencing

    Me too.

  3. 4 hours ago, danio72 said:

    I clicked Help | Activity Logs | Show Log Files

    This opened Finder to where those are, then, if you go up one level you see all the files stored locally

    You could maybe log out of V10 and completely close.  Delete all the local content, re-launch and log in to see if that resolves?

    Just tried this and unfortunately, the problem persists in exactly the same notebooks as reported above (which is interesting...was thinking this would solve it). Thanks for the suggestion, and hopefully this provides another piece of info for Evernote to quickly resolve this issue.

  4. I'm experiencing this same issue in a different Evernote account, also using v10.4.3. There is one notebook that won't load and gives me the same error and experience. That account has fewer notebooks than my primary account where I discovered the issue. I was able to click through all 17 of the notebooks and confirm that one 1 of the notebooks exhibits this behavior.

  5. I have at least one notebook that I can't navigate to in v10.4.3:

    I am able to navigate to the notebook in Web and in Legacy Evernote. 

    I don't have this issue with all notebooks. Most I can navigate to just fine. But this one now appears corrupt and I can't fix it. I don't know (yet) if there are other notebooks I can't access.

    I do have notes in that notebook that are accessible via the shortcuts. I can pull that note from the shortcuts, but am unable to navigate to that notebook using via the note editor navigation option (clicking on the notebook name). I get the same error.

    I've deleted, then redownloaded/installed v10.4.3. It didn't fix the issue.

    I've logged out, then logged back into 10.4.3. It didn't fix the issue.

    Any other things I can try?

  6. When we click on a shortcut, the new Evernote does not display the note list (ok, I guess...not in love with this or clear why it is now this way, but could live with it if this is how it is). I've noticed though, that multiple times, what I want to be able to do is to see the note list when I click on a shortcut.

    And, I can't figure out how to easily do this. 

    I tried this:

    1. Go to the shortcut:

    Shortcut1.thumb.png.2387e93ab00575a988979ee8f0a3544f.png

    2. Click on the notebook name in the note editor to navigate to that notebook:

    Shortcut2.thumb.png.04466d02530c547090476e63b6d9433a.png

    3:  The behavior I'm expecting is that the note list for that notebook to appear, and the note that I'm navigating there from (the shortcut note) to be selected in the note list. This is not what's happening. It appears instead to select whatever note is first in the note list for that notebook:

    Shortcut3.thumb.png.17a3e1681a2105d26731698c82a811db.png

    I'm hoping this is a bug and can be fixed.

    Also, is there a better way to get the notebook list visible when you click a shortcut or recent notes?

    I often want to see the other notes that are in the notebook around shortcuts and recent notes (use case: these notes are often a "Project Management" note and I use it to put me in the vicinity – the notebook – of the other notes related to that project). 

    • Like 1
  7. I have this issue too. Drag/drop of notes to move them to notebooks is not working in v10.3.6. The interface makes it look like it is working (see screenshot), but it doesn't actually work/move the note. Instead, nothing happens.

    I can successfully move the note to a new notebook with the Control+Command+M command, or the move note icon in the note editor. I think this is a bug, not a feature request based on the way the interface visually shows that you can drag/drop the note.2020-11-10_07-31-23.thumb.png.17fe3856995db82bfd423c8e4c2fa192.png 

    • Like 1
  8. I love that Mac users can now also "save current view options for this notebook", however, what I really want is the ability to have the sort order saved as part of the note list view options.

    I want certain notebooks to always be sorted by title (for example: I have explicit naming conventions applied in certain notebooks so that those notes will sort/group together – often used in project support notebooks), and I want other notebooks to always be sorted by date updated (most often used in notebooks where I'm reviewing and processing information, such as my default notebook/inbox). 

    If I remember correctly, the Windows Legacy version offers this as part of the "save current view" so I'm hoping it is in the realm of possibility for inclusion in v10.

    • Like 1
    • Thanks 1
  9. I'm adding this to the "Issues" forum in hopes that it is a bug, not a feature....

    I'm unable to merge notes while in offline mode (Premium account).

    Very undesirable as a big time that I organizing my Evernote account is when I'm sitting on an airplane in offline mode. In Legacy Evernote, I am able to clean up notebooks by merging notes, etc, even offline.

    Tried today in v10 offline and, no dice. Would be helpful to know if this is a bug, or as designed. If as designed, please move this to the feature request forum. 

    OfflineMerge.thumb.jpg.c74714c9907bd0404e62627306f8e627.jpg

    • Like 2
    • Thanks 1
  10. On 10/25/2020 at 10:00 AM, kcc said:

    I am also experiencing lag in version v10.1.7. For example when double-clicking on a note in the note list, it takes 2 to 4 seconds for the note contents to appear in the new window.

    Same experience for me over the weekend. Not sure about today but it was noticeable yesterday when I would click on a note in the note list...took a second or two to reflect that note in the note panel next to it. First time I've noticed performance issues.

    • Like 3
  11. I'm under the impression from tech support that pubic notebooks have been removed from v10:

    "We made a decision to discontinue support for published personal notebooks, also known as public notebooks. We understand this is a feature you’ve been using and we're sorry for any changes to your workflow this may cause. Any public notebooks you currently have will continue to work with their public URL, but you are unable to create new public notebooks in the new Evernote apps."

    Although I can understand that this feature removal is likely because your internal data shows that this is a feature not used by a big percentage of your user base, I would argue that it is the ECC community that is a predominant user of this feature. And, this is a significant way ECC's spread the word about Evernote and share information with the Evernote communities and customers that follow us. This is a huge handicap to how I increase adoption of Evernote (I share large groups of custom private templates, for example). I'm open to details from Evernote about other ways to accomplish what I use public notebooks to communicate to share with the world, but this feature removal creates a real problem for me and makes it difficult for me to onboard people to Evernote use cases that are sticky and create premium users.

    I'm also under the impression that Legacy will continue to support public notebooks, but what does that mean? If I have a public notebook in Legacy, but the user is in v10, will they be able to save the notes to their account (my best guess is yes, but hoping someone from Evernote can give solid details here). 

    Related to this – Evernote's the top capture tool on the market and is positioned to let users capture anything. And, as @Ian Small has said Evernote is moving towards supporting users to accomplish anything. It seems to me that we also need to be able to share everything. Reducing the ways we can share things (I see that emailing out of Evernote is also not an option in v10) seems like the wrong direction to me.

    • Like 9
  12. (Moderators...can you move this to the right spot for me...just realized I put it in the wrong forum. Apologies).

    I love that we now have options for how we view PDF attachments (nice improvement!):

    PDFViewingOptions.jpg.cb08a09c542bb16f81dd1ef198e014f9.jpg

    Now my request is can this "view as" functionality be extended to other file types? Specifically, Mac docs such as Pages and Keynote, and Office docs such as Word and Excel? My question is first if this is possible (I'm hoping so) and if so, this is a feature request: Bring the 3 view as options to as many attachment types as possible.

     

    • Thanks 1
  13. 12 hours ago, gazumped said:

    I'm surprised no-one has suggested scripting yet  - looking at you @DTLow ;) - but I don't have his expertise,  so can't help;  I would suggest AHK or text expanders as an option.  I use a browser based app too Text Blaze which can insert text or execute short actions.

    @gazumped Or, Evernote could just make it so that first notebook is highlighted again :)

    (thanks for the workaround suggestions though...appreciate it). 

    • Like 2
  14. Shift+Cmd+M is my most frequently used function in Evernote. I use it to quickly file all notes I capture to my default notebook. It happens many many times a day, each and every day.
     
    In v10, there's an extra keystroke required to file notes using the Shift+Cmd+M feature. The notebook that appears in the filtered list is not automatically selected in the window, and requires a down arrow click to select the notebook where I want to move the note.
     
    In legacy Evernote, the top notebook in the filtered list would already be selected, and if that was the notebook I wanted to file my note in, I could just hit return to file it – no down arrow keyboard click required. This is one of the "micro-efficiencies" of Evernote that I rely on all the time and would hate to lose.
     
    Adding the extra key stroke to this essential workflow function is highly undesirable to me. I really hope this can be improved upon.
     
    I've recorded the same workflow example for you in both legacy and v10 and attached them here so you can see the difference and how in v10 it takes longer to do the exact same thing. Both videos are in real time and show a common example of how I use Evernote to file something.
     
    Legacy:
     
     
    vs v10:
     
     
    • Like 3
  15. 21 hours ago, AgnesP said:

    Hi all!

    You'll find below the release notes for Evernote version 10.0.4 that was release today to the App Store.

    • Mobile clipper fixes: destination notebook selection not working, source URL not appearing in clipped notes

    Let us know if there are any questions!

    I’ve updated to 10.0.4 and tried sharing mobile sites to Evernote.
     

    There is still no title added to the share window (the title does not pre-populate) but a title *does* get added to the note in Evernote. Seems that we should see that note title information in the share dialogue box though so we know if we want to edit it before saving it. 

    This is a step in the right direction but it’s still not back to what it was previously.

    • Like 3
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