GadgetBoy 1 Posted October 21, 2014 Share Posted October 21, 2014 I have a note titled "Hamburger". It was created on my Android Evernote and then sync'd. When I search on my Windows client for "hamburger", it isn't returned on the list of hits. On my Android device, it's found. Any thoughts on this? Link to comment
BurgersNFries 2,407 Posted October 21, 2014 Share Posted October 21, 2014 I have a note titled "Hamburger". It was created on my Android Evernote and then sync'd. When I search on my Windows client for "hamburger", it isn't returned on the list of hits. On my Android device, it's found. Any thoughts on this?Did you sync the Windows App after syncing the Android app? Link to comment
GadgetBoy 1 Posted October 21, 2014 Author Share Posted October 21, 2014 This has been going on for months. I'm finally getting around to asking the question. Everything is sync'd. To be clear, the note appears in my Windows client, but it isn't returned as a hit when I search for the term. If I navigate to the notebook where it is located ("Cooking") it can be found. If I search for the word "Hamburger" on the web client it is also returned as a hit. Link to comment
Level 5* JMichaelTX 4,118 Posted October 21, 2014 Level 5* Share Posted October 21, 2014 Since the EN Web client search finds the Note, I suggest you Submit a BUG report via an EN Support Ticket. In the Support Form, select "Report a bug, crash, or data lost", and start the Ticket Title with "BUG: " to make it clear. Reporting a bug should be available to all users, including Free Account owners. Link to comment
GadgetBoy 1 Posted October 21, 2014 Author Share Posted October 21, 2014 Since the EN Web client search finds the Note, I suggest you Submit a BUG report via an EN Support Ticket. In the Support Form, select "Report a bug, crash, or data lost", and start the Ticket Title with "BUG: " to make it clear. Reporting a bug should be available to all users, including Free Account owners. Thank you. I am a premium user anyway (and have been since forever!). Link to comment
Level 5* gazumped 12,042 Posted October 22, 2014 Level 5* Share Posted October 22, 2014 Please let us know what response you get! Link to comment
GadgetBoy 1 Posted October 22, 2014 Author Share Posted October 22, 2014 Please let us know what response you get! Still no response... :-( Link to comment
Level 5* JMichaelTX 4,118 Posted October 23, 2014 Level 5* Share Posted October 23, 2014 Please let us know what response you get! Still no response... :-( Since you are a Premium Account owner, you can always use EN Chat to get an immediate response:See Evernote Chat Support, available 9am-4pm US PST. (Chat option appears AFTER you click “Continue” on initial “Evernote Support” page.) Link to comment
GadgetBoy 1 Posted October 23, 2014 Author Share Posted October 23, 2014 Did not know that - will try tomorrow if I haven't heard anything. Thanks! Link to comment
Chris4c 0 Posted October 23, 2014 Share Posted October 23, 2014 I have the same issue. Search works great online, on my phone, an on Evernote for desktop but doesn't find anything when searching on Evernote Touch. Been going on for a while. I chatted with someone today but all she could do was submit a ticket for me. I'll update also when I hear back on the Ticket. Link to comment
GadgetBoy 1 Posted October 23, 2014 Author Share Posted October 23, 2014 They are recommending I reinstall the Windows version. Did you try that Chris4c? Link to comment
Level 5* jefito 5,598 Posted October 23, 2014 Level 5* Share Posted October 23, 2014 Here's something to try: find the note that contains "hamburger" (which you can't find) in the Windows program, and export it a Evernote format (.enex) to disk; the desktop will do as a location. Open the resulting file in a text editor (Notepad, if nothing else) and see if you can find the text string "hamburger" there. Link to comment
GadgetBoy 1 Posted October 24, 2014 Author Share Posted October 24, 2014 Here's something to try: find the note that contains "hamburger" (which you can't find) in the Windows program, and export it a Evernote format (.enex) to disk; the desktop will do as a location. Open the resulting file in a text editor (Notepad, if nothing else) and see if you can find the text string "hamburger" there.The note is there. I can browse to it by opening the "Cooking" folder and scrolling down to find it. Link to comment
GadgetBoy 1 Posted October 24, 2014 Author Share Posted October 24, 2014 I re-installed Evernote as instructed. The note does not come up with a search. I am tempted to change the text and see what happens after it is re-saved, but I want to be able to replicate it for Evernote. Link to comment
Level 5* jefito 5,598 Posted October 24, 2014 Level 5* Share Posted October 24, 2014 Here's something to try: find the note that contains "hamburger" (which you can't find) in the Windows program, and export it a Evernote format (.enex) to disk; the desktop will do as a location. Open the resulting file in a text editor (Notepad, if nothing else) and see if you can find the text string "hamburger" there.The note is there. I can browse to it by opening the "Cooking" folder and scrolling down to find it. Yes, I know that the note is there since you said it before. I'm suggesting that you export the note to Evernote format, which, when loaded into a text editor, will reveal the underlying content and markup. It's possible that markup or some other formatting factor is interfering with search, though that "shouldn't" happen. There was a case recently in the forums here that sounded similar, though I can't remember the exact details. Link to comment
GadgetBoy 1 Posted October 24, 2014 Author Share Posted October 24, 2014 Sorry, misunderstood. I removed the body of the note (no one needs to see my hamburger recipe, haha) and the latitude and longitude. The title appears to be fine, no? <?xml version="1.0" encoding="UTF-8"?><!DOCTYPE en-export SYSTEM "http://xml.evernote.com/pub/evernote-export2.dtd"><en-export export-date="20141024T095148Z" application="Evernote/Windows" version="5.x"><note><title>Hamburger</title><content><
Recommended Posts
Archived
This topic is now archived and is closed to further replies.