Clipboard capture failed

[driverc 0]

I am having problems creating clips.

I am browsing with Firefox and I select some text to put into Evernote. I hit Win + A, but the clipping does not occur. I get a dialogue box message "Clipboard capture failed...did not copy any data to clipboard or there is no selection".

This used to work fine.

[driverc 0]

by the way, if I go control-C and then control-alt-v, the clipping works fine

[driverc 0]

(...later)

Win + a works fine for me in Chrome, and IE. The problem seems to be Firefox.

[Colin 13]

It sounds like a conflict shotcut on your system. For example I had similar issues with Ctrl-alt-v. This is a shortcut in Office for paste special, yet Evernote inexplicably use that as a default.

[kvitekp 299]

driverc,

Did it start failing with build 4.6.0.7670 (268178) or before?

Which version of FireFix are you using?

/Peter

[kvitekp 299]

It sounds like a conflict shotcut on your system. For example I had similar issues with Ctrl-alt-v. This is a shortcut in Office for paste special, yet Evernote inexplicably use that as a default.

There is no shortcut key conflict since Evernote receives copy clipboard request and responds with "Clipboard capture failed...did not copy any data to clipboard or there is no selection".

/Peter

[Writchey 0]

Here is the behavior I witness:

Press win A, gives error advice window

But

Press Ctrl-C, Ctrl- V does add selected item to Evernote. However, the Evernote application does not display the captured item. Leaves user flying blind. If I have to, I'll fly blind, sobeit but I really want this work flow to be implemented so anything I tag is immediately displayed in my list view so I can add tags. I found if I disabled my virus guard software (system Mechanic). The Win A capture method works as usual, but I am not about to shut off my virus protection.

Final note, When the WinA key placed a captured object in Evernote it always opened in a window that gave me no way to add tags. I would have to switch to a list view (search) of all Everhote entries and then tag my capture. The work flow should be examined and better thought out. It seemed so obvious to me that anything captured should give me the tools I need to tag it right there and then.

[jefito 5,598]

Final note, When the WinA key placed a captured object in Evernote it always opened in a window that gave me no way to add tags. I would have to switch to a list view (search) of all Everhote entries and then tag my capture. The work flow should be examined and better thought out. It seemed so obvious to me that anything captured should give me the tools I need to tag it right there and then.

You could just sort your current note view by Created/Reversed, which will bring recently created notes to the front. Some folks also designate a special notebook for clips (see Clipping Preferences). Then they can clip away, and tag and set proper notebook when it's convenient.

[kvitekp 299]

The problem occurs only with FireFox version 17.0,1 previous versions of FireFox and other apps seem to Win+A correctly.

We have updated EvernoteTray.exe to work with FireFox 17.0,1, the fix will be available with the next Evernote release. PM me if you'd like to get updated EvernoteTray.exe now.

/Peter

[driverc 0]

Hi Peter,

I am using firefox 17.0.1

One of your people has given me a pre-release version of Evernote to try 4.6.1.7705 (268213) Prerelease, but the same win+a fault is there

regards

driverc

[kvitekp 299]

driverc,

4.6.1.7705 was built two days before the fix was implemented, so it would not help. PM me if you need a fixed version.

/Peter

[TeddyBeer 1]

driverc,

Did it start failing with build 4.6.0.7670 (268178) or before?

Which version of FireFix are you using?

/Peter

Good day, Peter! I first experienced this problem with FF 17.0 and EN 4.5.10 right after updating FF to version 17. So it should be related to FF changes, since upgrade of FF to 17.0.1 did not change this behaviour.

Sincerely yours, Andrei.

[driverc 0]

Hi Kvitekp (Peter)

I would like the fixed version very much. I use evernote all the time for clipping web stuff in the browser

Regards

driverc (Rod)

[jefito 5,598]

driverc,

4.6.1.7705 was built two days before the fix was implemented, so it would not help. PM me if you need a fixed version.

Hi Kvitekp (Peter)

I would like the fixed version very much. I use evernote all the time for clipping web stuff in the browser

I suggest that you PM Peter as he requested.

[driverc 0]

Hi Peter

you have solved my problem with the update!!

Many thanks

driverc (Rod)

[giclin 0]

I have the same problem with firefox 17.0.1, usually on Gmail pages but not other web pages.

[Michael111 0]

I am using FF 17.01 and Evernote just updated to 4.6 and is still not working.

It stopped woking few weeks ago, and is very frustrating.

The Ctr-C and Ctrl-alt-V is working perfectly, however Win-A is giving this error,

could you check that?

[mrbrim 7]

I am having the same problem--using Chrome

[scottyheflin 2]

Does this failure have any connection to the latest Java update - since installing yesterday my "win + a" clip has now started giving me this same error - NOT in any browser, on any screen i try - a calendar for example...

[jefito 5,598]

Does this failure have any connection to the latest Java update - since installing yesterday my "win + a" clip has now started giving me this same error - NOT in any browser, on any screen i try - a calendar for example...

I'm pretty sure that the Windows Evernote software doesn't use Java. You may want to open a support request: see the link in my signature.