Malcolm Rowe 3 Posted December 19, 2023 Share Posted December 19, 2023 Hello, I am getting this return <(ENSyncEngineErrorDomain error -1003.)> and have removed the non sync'd notes as directed but am still reeving this message. Any suggestions? Regards, Malcolm Rowe. Link to comment
Level 5* gazumped 12,076 Posted December 19, 2023 Level 5* Share Posted December 19, 2023 14 minutes ago, Malcolm Rowe said: have removed the non sync'd notes as directed Hi - Where did you get the directions from? We're mainly users here... Link to comment
aua 0 Posted December 20, 2023 Share Posted December 20, 2023 My iOS Evernote v8.20.3 and v7.18.1 have stopped syncing too! The same error message. Link to comment
Level 5 PinkElephant 8,839 Posted December 20, 2023 Level 5 Share Posted December 20, 2023 These are old, deprecated clients. What do you expect ? The forum is user2user - if you want to know if EN has an influence, contact support. It’s not unheard of that updates of the operating system can kill outdated software. 1 Link to comment
Malcolm Rowe 3 Posted December 20, 2023 Author Share Posted December 20, 2023 Yes I thought that would be at the bottom of it EN looks to me like it is indulging in a combination of price gouging and ensuring the operating system kills outdated software. Link to comment
Evernote Expert agsteele 3,061 Posted December 20, 2023 Evernote Expert Share Posted December 20, 2023 Or the software was never going to be able to be supported by the latest OS updates. The old software was announced as unsupported over three years ago so, on this occasion, I think it is just one of those things that has been expected since 2020. It just took a long time coming. 1 Link to comment
Malcolm Rowe 3 Posted December 20, 2023 Author Share Posted December 20, 2023 That seems to be the case: However I remain perplexed by the concept that "progress" always requires legacy software to become inoperable more likely it is a choice as is the decision to rename product lines and increase annual charges from £44.99 to £79.99 GBP say a 56% uplift Link to comment
Level 5* gazumped 12,076 Posted December 20, 2023 Level 5* Share Posted December 20, 2023 1 hour ago, Malcolm Rowe said: more likely it is a choice as is the decision to rename product lines and increase annual charges Incorrect. In the same way that TVs no longer use Cathode Ray Tubes but screens run on a variety of electronic light emitter systems, the underlying code for applications only runs on up to date operating systems. It's already been pointed out that your issue may be with your OS no longer supporting the old Evernote code, rather than any action on the company's part. Evernote has to stay up to date with browsers and operating systems. 2 Link to comment
Level 5 PinkElephant 8,839 Posted December 20, 2023 Level 5 Share Posted December 20, 2023 Modern software is build from blocks, like a Lego building. Many blocks need a matching counterpart, either within of the software, or in the OS. These relationships are called dependencies. The blocks in deprecated software won’t update any more. If now a counterpart in the OS is exchanged, the dependency fails. What happens and which effects show is often hard to tell. There are chains of dependencies, that can fail in the 3rd or 4th level. That‘s the reason why deprecated software will eventually fail - no conspiracy theory needed. BTW Apple is more strict in killing old blocks from their OS. Microsoft refrains from it - one of the reasons why Windows is the most used entry port for malicious code and ransomware. Asking to keep deprecated apps alive is asking for security gaps. Link to comment
isaac117 0 Posted January 1 Share Posted January 1 My iOS Evernote v8.24.6.370571 too... (happened in 12/29/2023) Link to comment
Level 5* gazumped 12,076 Posted January 2 Level 5* Share Posted January 2 On 1/1/2024 at 5:49 AM, isaac117 said: My iOS Evernote v8.24.6.370571 too... Your Evernote version is no longer supported; sorry. 1 Link to comment
Lit 0 Posted January 5 Share Posted January 5 Can you help fix this? I'm having the same issue, I really hope this can be fixed Link to comment
Level 5* gazumped 12,076 Posted January 8 Level 5* Share Posted January 8 On 1/5/2024 at 7:20 AM, Lit said: Can you help fix this? I'm having the same issue, I really hope this can be fixed Same version? Same answer. 1 Link to comment
Lit 0 Posted January 12 Share Posted January 12 On 1/8/2024 at 11:44 PM, gazumped said: Same version? Same answer. Different version same answer My iOS Evernote v8.3.356604 (happened in 12/29/2023) Link to comment
Level 5 PinkElephant 8,839 Posted January 12 Level 5 Share Posted January 12 Nobody can fix being on outdated software. It is deprecated since long, and now it simply doesn’t mate and connect with the server any more. For iOS you need a device with at least iOS 13 (we are 4 years ahead of this, iOS 17). Then install v10 from the AppStore, and you are back. iOS 13 runs on devices that were sold in 2014 (iPad Air 2) and 2015 (iPhone 6S). Link to comment
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