Evernote-Latest (v. 10.67.4.2019) doesn't work on my Windows computer

[Bolitronchi 2]

I use the free version because I don't need the performances offered by the paid options.

As Evernote updates itself, with the lastest version installed in my laptop (Lenovo Yoga 520 with Windows 10 Home) the app just doesn't work. It appears the following message (in Spanish):

"An error has occurred on our part, we are sorry. Try restarting Evernote. Exit code: -1073741819"

It doesn't matter if you try to restore or exit or reinstall the program. The result is always the same.

Any clues or solution?

Thanks in advance

[agsteele 2,956]

Uninstall completely using Revo Uninstaller to clear out all files. Reinstall the latest version.

[Bolitronchi 2]

Thanks for your quick response.

It seems that I have to install it again, as Revo Uninstaller doesn't see anything about Evernote. I'll do that and I hope that works.

[Bolitronchi 2]

I had to follow several steps to get to the solution proposed by agsteele:

1) As I previously have unistalled Evernote, Revo Uninstaller didn't find anything. So I had to reinstall Evernote (and check that the problem was still there).

2) I used the free version of Revo Unisntaller to completely uninstall and clear any reminds of Evernote on my laptop

3) I reinstalled the latest version and it works now properly.

Thanks for the support!!

[S.Neusse 0]

This solution worked for me. CCleaner did not work. 

[gazumped 11,709]

7 hours ago, S.Neusse said:

This solution worked for me. CCleaner did not work. 

There's a reason we always specify Revo...

[BushNavigator 1]

I had this error too. "An error has occurred on our part, we are sorry. Try restarting Evernote. Exit code: -1073741819".

Uninstalling and reinstalling did not fix the issue. The tip to use Revo Uninstaller resolved the problem for me too. In the registry cleanup I only deleted the keys that explicitly mentioned Evernote. I wasn't game enough to use "delete all" :)

[vdrewes 0]

Same issue after newest update Windows 10. The Revo Uninstaller tipp solved the problem 🙂

Still it would be interesting to find the real cuase of the issue. There are many mentions on the net in relation to this issue. Many speak about settings for "sound" or "energy settings". Quite confusing.

Edited December 19, 2023 by vdrewes
New material

[gazumped 11,709]

On 12/19/2023 at 8:32 PM, vdrewes said:

Still it would be interesting to find the real cuase of the issue. 

Beyond "an update did something bad"?  Maybe next year...

[Bolitronchi 2]

As this issue never happened while I used Evernote on Mac, I think it's one of the bugs caused by Windows 10 Home (I don't know if this would be the case in higher Windows OS).

[gazumped 11,709]

It's not W10H - my laptop has that,  and it works fine...