llwlwlw 0 Posted October 8, 2023 Share Posted October 8, 2023 Is it just me or has Evernote been having trouble connecting to the internet? I have tried logging into Evernote starting Friday and found that I couldn't. The Evernote app keeps showing the following error message, "Unable to connect to Evernote. Please check your network connection and try again." My network connection is fine. I have checked it several times and found no problems with it. Link to comment
Level 5* Solution gazumped 12,075 Posted October 9, 2023 Level 5* Solution Share Posted October 9, 2023 Hi. Device? Windows version? Evernote version? Link to comment
llwlwlw 0 Posted October 9, 2023 Author Share Posted October 9, 2023 Device? Laptop. Windows Version: Windows 10 Pro, Version 22H2 Evernote Version: I cannot log into Evernote on my laptop, iphone, or tablet, so I cannot find the version of the Evernote app that I have right now. Link to comment
llwlwlw 0 Posted October 9, 2023 Author Share Posted October 9, 2023 Also, I have a free Evernote version. Link to comment
Level 5 PinkElephant 8,838 Posted October 9, 2023 Level 5 Share Posted October 9, 2023 With Free you are restricted to 2 devices only. Logging in on laptop, iPhone or tablet violates this limit. It may be that this is at the root of your problem. Did you ever get a message that you use too many devices, and need to unsync one to be allowed to add another ? The easiest way to unlock the Free limit would be to subscribe for a month to Personal. Link to comment
llwlwlw 0 Posted October 9, 2023 Author Share Posted October 9, 2023 I log onto 2 of those devices, not all 3 at the same time. I did not get a message that I use too many devices. Link to comment
Evernote Expert agsteele 3,061 Posted October 9, 2023 Evernote Expert Share Posted October 9, 2023 You can only have two devices registered to your account. Switching between three will breach the restrictions. Link to comment
Level 5* gazumped 12,075 Posted October 9, 2023 Level 5* Share Posted October 9, 2023 Check your device situation here - https://www.evernote.com/Devices.action if that won't allow you access, it will reset in a couple of weeks or you could buy a month subscription to Personal to fix it immediately. Link to comment
matthieudesroches 4 Posted October 10, 2023 Share Posted October 10, 2023 I have the same problem here. Can't log in to the Windows Desktop App on Windows 11. I have a paid plan. Link to comment
Level 5* gazumped 12,075 Posted October 10, 2023 Level 5* Share Posted October 10, 2023 1 hour ago, matthieudesroches said: I have a paid plan. Hi. If you're a subscriber, it's not the same problem. What version of Evernote do you have? Link to comment
Level 5* gazumped 12,075 Posted November 2, 2023 Level 5* Share Posted November 2, 2023 1 hour ago, MigdaliaMorris said: Thanks, I will keep it in my mind. Hi. You're responding to a month-old topic with an apparently irrelevant comment - please note that we get some 'bot and AI input here which is not welcomed. Posts that don't actually seem relevant to the discussion are liable to be removed. Link to comment
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