janndk 667 Posted October 4, 2023 Share Posted October 4, 2023 Evernote web clipper not working in Chrome. Anybody else having problems? Seems like it's not possible to log in? 5 1 Link to comment
Cristi Helin 0 Posted October 4, 2023 Share Posted October 4, 2023 Clearing the cookies and uninstill/reinsstall worked for me. Link to comment
RadioPhil 6 Posted October 4, 2023 Share Posted October 4, 2023 I'm already logged in, but it's working intermittently for me. Most of the time, it doesn't respond at all. Link to comment
janndk 667 Posted October 4, 2023 Author Share Posted October 4, 2023 13 minutes ago, RadioPhil said: I'm already logged in, but it's working intermittently for me. Most of the time, it doesn't respond at all. In my case it sometimes works, but mostly not working (and then asking to log in, which doesn't work either). At the moment totally unusable 😕 1 Link to comment
syd 0 Posted October 4, 2023 Share Posted October 4, 2023 It's not working in Safari v17 on macOS either. Greyed /Dimmed out Link to comment
EvernoteQueries 2 Posted October 4, 2023 Share Posted October 4, 2023 Note quite the same issue maybe, but I can't save ANY web article (using any browser) or even just pic from my iPhone or iPad to Evernote as of today. To save a pic to Evernote I have to create the note first, then attach the pic. I cannot do it from photos directly and save it to Evernote. Evernote 10.55.1, IOS 16.7 1 Link to comment
AnglaisNantes 0 Posted October 5, 2023 Share Posted October 5, 2023 Agree. The web clipper works when I first start up my computer but then gets a little blue circle added to it and stops working. I've tried restarting the browser and this doesn't help. This started happening yesterday. Link to comment
Spots 0 Posted October 5, 2023 Share Posted October 5, 2023 Me, too. On Chrome v 117.0.5938.149 (64b) Weclipper v. 7.33.1 is unusable. Click on the fully green elephant is unresponsive. Evernote v 10.63.3-win-ddl-public Link to comment
Capt. Jeff 0 Posted October 5, 2023 Share Posted October 5, 2023 My web clipper icon has a green dot next to the icon on my Chrome menu and when I try to clip an article it doesn’t do anything. I’ve uninstalled and reinstalled and also restarted my laptop…still not working. Link to comment
Level 5* gazumped 12,054 Posted October 5, 2023 Level 5* Share Posted October 5, 2023 Hmmn. Seems to be some sort of trend here... suggest reporting to Support if you're a subscriber and maybe trying Firefox to see if its a Chrome issue. Link to comment
jdchechile 0 Posted October 5, 2023 Share Posted October 5, 2023 Same problem as others are reporting. The Evernote clipper is not working. I uninstalled and reinstalled the clipper on Chrome. I tried it on Edge. I uninstalled and reinstalled Evernote. Nothing. It's dead. Help. I love Evernote and don't want to find a new product. Link to comment
Evernote Expert agsteele 3,059 Posted October 5, 2023 Evernote Expert Share Posted October 5, 2023 This Web Clipper issue is connected to the current and continuing authentication problem. The simplest answer is to keep trying. It took me four goes and the the Web Clipper reconnected and all is working for now. I presume I'll have to start again if I close my browser. Link to comment
Señor Adams 0 Posted October 5, 2023 Share Posted October 5, 2023 Uninstalled Reinstalled. Still not working on Firefox, or chrome. MacOS Sonoma. Link to comment
Evernote Expert agsteele 3,059 Posted October 5, 2023 Evernote Expert Share Posted October 5, 2023 The uninstall/reinstall won't work because this is connected the authentication issues in the background. These are receiving urgent attention. Some of us have found that trying a few times in quick succession eventually overcomes the problem. The web clipper then works until you close the browser. 1 Link to comment
SFOracle 0 Posted October 5, 2023 Share Posted October 5, 2023 17 hours ago, syd said: It's not working in Safari v17 on macOS either. Greyed /Dimmed out I get the same image using one version of the Norwegian browser Opera, and on another version of the same browser the image is darker but with a red dot on it but it still doesn't open. Since it's happening on multiple browser I assume it's an Evernote problem? Link to comment
Administrator Federico Simionato 1,034 Posted October 5, 2023 Administrator Share Posted October 5, 2023 Should be working again Link to comment
SFOracle 0 Posted October 5, 2023 Share Posted October 5, 2023 I have it working on Microsoft Edge but still not working on Opera, it's Beta version or it's regular version and this happened after they installed an automatic uptae in one case to 'Opera One'. I prefer Opera by a wide margin so I hope it kicks in soon. Thanks. Link to comment
Spots 0 Posted October 7, 2023 Share Posted October 7, 2023 Yes, it seems to be working now. Link to comment
The Cinematic Guy 9 Posted March 12 Share Posted March 12 I had the same issue with Chrome on my Macs (latest Sonoma updates) where it wouldn't allow you to sign in. Wasn't saying 'wrong password' but just wouldn't proceed. I tried uninstalling chrome and re-installing with no success. I also deleted the web clipper extension and re-installed without a fix. The solution that worked for me was: I found that I had to delete my chrome extensions (this will delete all of them so be careful if you have others that you want) and then re-install the Web Clipper extension and it instantly worked for me. The chrome extension location is: For Windows C:\Users\[Username]\AppData\Local\Google\Chrome\User Data\Default. For Mac: ~/Library/Application Support/Google/Chrome/Default. I hope that fixed for others 🙂 1 Link to comment
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