Lost Notebook, notes are not in the Trash

[cjc182 2]

Hi,

I inadvertently somehow deleted a Notebook. It was my understanding the trashed notes should be in the Trash. However, they are not.

Does anyone have any suggestions on how I can try to recover the notes?

Thanks.

[agsteele 2,955]

Which version of Evernote are you using?

[cjc182 2]

Hi.

I am using 10.55.2. Mac OS.

[agsteele 2,955]

That rules out done of the issues the might arise with the Legacy software.

I fear you might have lost the notes. Open a support ticket first.

[cjc182 2]

Frustrating to hear that. I have tried getting to Support to open a ticket, but can’t get through. Do you have advice on how to open a ticket?

Thank you.

[PinkElephant 8,180]

Access to support on technical issues is restricted for subscribers:

https://help.evernote.com/hc/en-us/requests/new

[gazumped 11,704]

...Just to mention,  the notes will be in the trash,  but they are separate from the notebook.  Check the deleted date(s) to see whether you have a batch of notes that might fit the bill.

[cjc182 2]

Thanks gazumped. I did go through the Trash. Unfortunately, the notes are not there.

[cjc182 2]

Thanks, Pink Elephant, for the support link: https://help.evernote.com/hc/en-us/requests/new

I have submitted a ticket and hoping for the best.