I've just cancelled my Premium subscription and the condition for me to upgrade again is to see a wishlist website, similar to one that have been successfully implemented elsewhere (Webflow being the best example that I can think of: https://wishlist.webflow.com/). This should be a place where customers can submit ideas, vote for them, and follow progress, with official updates from the Evernote team on what's going to be taken on and released, and what not. I am not completely negative about the new Evernote, there are things that I like and things that I don't, but I am tired of funding a project that keep steering away from the core business I used to pay for (taking notes, keeping them organised), and instead of improving on that, they keep adding new features such as task management, to make Evernote an app that does everything and does it poorly.
There's plenty of paying customers on this forum who are complaining about their requests not being taken into consideration. Some of them appear perfectly reasonable to me, and have been requested by a significant amount of users, e.g. tabs, anchors within notes, export options. I've also added my own requests over time, e.g. search has always had lots of issues, and still does. We don't even know if anyone at Evernote reads this, all the response we get is from some forum users who apparently spend hours every week replying to comments, quite often by cynically dismissing other people's suggestions).
To those who say that by doing this, I deprive the company of the resources they need to keep improving, my answer is that I am happy to fund them again, as long as I know what I am paying for. It's also worth mentioning the fact that the Android app is full of bugs and keeps crushing, and we are now more than a year away from the announcement of the new release. Instead of releasing new features, I'd rather appreciate if they could focus on fixing bugs to their existing software first. If you search for the keyword "evernote" on Hacker News, the most popular one is an article published 9 years ago, called: "Evernote: the bug-ridden elephant". Apparently not much has changed in ten years. Well, let them lose some paying customers so they figure out how to move forward.
Note: I am posting here because I'd like this request to be public, and because apparently as a non-paying customer, I don't have access to a feature request form anymore. Please support this request if you believe that this is how the team at Evernote should work together with their customers to make the product better.
Idea
LucaBen 16
I've just cancelled my Premium subscription and the condition for me to upgrade again is to see a wishlist website, similar to one that have been successfully implemented elsewhere (Webflow being the best example that I can think of: https://wishlist.webflow.com/). This should be a place where customers can submit ideas, vote for them, and follow progress, with official updates from the Evernote team on what's going to be taken on and released, and what not. I am not completely negative about the new Evernote, there are things that I like and things that I don't, but I am tired of funding a project that keep steering away from the core business I used to pay for (taking notes, keeping them organised), and instead of improving on that, they keep adding new features such as task management, to make Evernote an app that does everything and does it poorly.
There's plenty of paying customers on this forum who are complaining about their requests not being taken into consideration. Some of them appear perfectly reasonable to me, and have been requested by a significant amount of users, e.g. tabs, anchors within notes, export options. I've also added my own requests over time, e.g. search has always had lots of issues, and still does. We don't even know if anyone at Evernote reads this, all the response we get is from some forum users who apparently spend hours every week replying to comments, quite often by cynically dismissing other people's suggestions).
To those who say that by doing this, I deprive the company of the resources they need to keep improving, my answer is that I am happy to fund them again, as long as I know what I am paying for. It's also worth mentioning the fact that the Android app is full of bugs and keeps crushing, and we are now more than a year away from the announcement of the new release. Instead of releasing new features, I'd rather appreciate if they could focus on fixing bugs to their existing software first. If you search for the keyword "evernote" on Hacker News, the most popular one is an article published 9 years ago, called: "Evernote: the bug-ridden elephant". Apparently not much has changed in ten years. Well, let them lose some paying customers so they figure out how to move forward.
Note: I am posting here because I'd like this request to be public, and because apparently as a non-paying customer, I don't have access to a feature request form anymore. Please support this request if you believe that this is how the team at Evernote should work together with their customers to make the product better.
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