BeldVanguard 0 Posted December 8, 2022 Share Posted December 8, 2022 Sorry if this isn’t the right location but I can’t find a way to contact anyone for support without having a paid account it seems. Last night I went to make a note and I was logged out. I relogged in and literally every note I’ve had for years is gone. I checked sync, trash, nothing. All gone. I saw Evernote was listed as “down” last night so I assumed it was related. Got up today, says service is on and still all my info is gone. Any help or pointing to someone who can help would be appreciated Link to comment
Evernote Expert agsteele 2,957 Posted December 8, 2022 Evernote Expert Share Posted December 8, 2022 The most common cause of this issue is that it is VERY easy to accidentally create a new account which is inevitably empty. Log out and be careful to log back in with the correct credentials. Link to comment
Lee Levison 0 Posted December 10, 2022 Share Posted December 10, 2022 This just happened to me. Need my notes to know my original info. How do I retrieve all of my notes? Link to comment
Level 5* gazumped 11,713 Posted December 14, 2022 Level 5* Share Posted December 14, 2022 On 12/10/2022 at 6:56 PM, Lee Levison said: This just happened to me. Need my notes to know my original info. How do I retrieve all of my notes? Hi. As suggested above - try signing out of the account you are in - which might be a new 'empty' account - and sign in again carefully to try to reach your correct data. If you sign on through the website, there's a forgotten password link which may help. Link to comment
eridio 0 Posted December 19, 2022 Share Posted December 19, 2022 This happened to me as well. All but one note were deleted. The note was the first one I created in the account and confirmed, I've logged in correctly to the account with my credentials. Where could I find any/all deleted notes? Link to comment
Level 5 PinkElephant 8,197 Posted December 19, 2022 Level 5 Share Posted December 19, 2022 I doubt you are logged into the correct account. But maybe you are. Here is a help document about it. If you can’t solve the problem, contact support (subscribers only). https://help.evernote.com/hc/en-us/articles/208313978 Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now