Unable to upload

[candy4 1]

hello,

I'm on macOS 13.0 and EN 10.48.4-mac-mas-public (459532) and since a while, I'm not able to add pdf or jpg on a note. trash is empty and the limit is on 99%. so what could be the reason for this message? the same attachment on iOS is no problem to attach. Thanks for assisting.

rgds Andy 

[gazumped 11,713]

8 hours ago, candy4 said:

the limit is on 99%

Is that 99% free,  or 99% used up?

[PinkElephant 8,196]

9 hours ago, candy4 said:

the same attachment on iOS is no problem to attach. 

It may be no problem to attach - but does the note sync, or is it saved only locally ?

An open sync is visualized by a green triangle top right on unsynced notes in the notes list.

On which type of account are you (Free or subscription) ?

[candy4 1]

99% means: Monthly Usage: 19.9 GB (99%) remaining this month

I have a Evernote Professional account

actually no sync is done, attach the pdf or picture and suddenly the message appears. the attachment just gets stores locally

thanks for helping

[Jon/t 1,338]

8 minutes ago, candy4 said:

99% means: Monthly Usage: 19.9 GB (99%) remaining this month

I have a Evernote Professional account

actually no sync is done, attach the pdf or picture and suddenly the message appears. the attachment just gets stores locally

thanks for helping

Is the note contents/attachments over 200MB? There's a hard limit on the size of the note.

[candy4 1]

here a picture which fails: jpeg with 2.6mb

[candy4 1]

nop, I tried it with a new note and the picture is just 2.6mb

[candy4 1]

tested with the new version 10.48.5 with the same result

[PinkElephant 8,196]

In this case I would contact support.

https://help.evernote.com/hc/en-us/requests/new
 

They can make sense out of the activity log that they probably will ask for.

[candy4 1]

will do - thanks guys

[STM818 0]

Having the same issue. Any fix yet?