incense-and-candlelight 0 Posted September 16, 2022 Share Posted September 16, 2022 Until a few days ago, when I copied and pasted an image into an Evernote note, the image would display in the note. Now, only an attachment paperclip icon and a string of characters appears, although I haven't changed any settings. I can choose to open the image (in another application), or save it somewhere on my hard drive, but I can't get the image to appear in the note. Does anybody know what might be going on here? Link to comment
MikeEvernoteUser 1 Posted September 17, 2022 Share Posted September 17, 2022 I think I am having this same problem! This is what mine looks like. I want to move parts of one note to other notes so when I copied a bunch of text and pasted, the text appeared but the images look like this below: Link to comment
Peterwen 0 Posted September 20, 2022 Share Posted September 20, 2022 I have met the same problem, really need help. Link to comment
Level 5* gazumped 12,072 Posted September 20, 2022 Level 5* Share Posted September 20, 2022 Hmmn. That's not ideal... in each case I assume if you check in another client you can verify that the note still includes the image. What happens if you download the attachment from that note? Does it have a .PNG file type? Although that filename shows in the note, it may not be recognised as such by Evernote. Also in all cases - where did the images come from? Smartphone camera (which?) / web clip / scan? -And for any subscribers; raise this with Support - https://help.evernote.com/hc/requests/new - who are not us; mostly other users here. Link to comment
lhb 66 Posted September 21, 2022 Share Posted September 21, 2022 I had the same happen to me. I was a bit shocked for a moment, as I could not export the note to PDF etc., and was worried that the note had been corrupted. I then checked on other clients (Windows, Android, ...) and the images showed there. Restarting the Mac client worked, and the pictures showed again. 1 Link to comment
khe 1 Posted September 22, 2022 Share Posted September 22, 2022 I have the same problem and I discovered that it's a general problem of compatibility of using different clients. In my case all attachments added to a note on the android client (pdf, jpg, PNG) will not be shown on the note opened with windows client. While in the other way it will work. Means if I start a new note on windows client, the added attachments are without failure on Android client and I can view them This bug is really limiting me in my workflow Link to comment
Level 5* gazumped 12,072 Posted September 22, 2022 Level 5* Share Posted September 22, 2022 11 hours ago, khe said: I discovered that it's a general problem of compatibility of using different clients. Hi. I hadn't heard this - how did you make such a discovery? Link to comment
khe 1 Posted September 23, 2022 Share Posted September 23, 2022 I tested on my clients... What i want to share, is that it's not limited to embedded PNG files also other attachments are affected. Downloading the failurd attachments with the windows client and open with the windows explorer will also not help. The file is not usable. While on the android client everything is well. I see the attachments and I can download and open them. Link to comment
Level 5 PinkElephant 8,829 Posted September 23, 2022 Level 5 Share Posted September 23, 2022 This looks like a corrupted local database on the desktop client. You could try this: Go to File > Sign Out [name] from the menu bar. Select the "Remove my Evernote data from this device" option, then click Sign out. Restart your computer. Sign back in to Evernote. Keep the app open while it downloads your notes from the server. 2 Link to comment
khe 1 Posted September 23, 2022 Share Posted September 23, 2022 @PinkElephant Thank you very much!!! this was the solution... now my workflow will improve significantly!!! 1 Link to comment
incense-and-candlelight 0 Posted September 24, 2022 Author Share Posted September 24, 2022 Thank you for the responses. Unfortunately, signing out, removing the data from my device, restart and signing back in, didn't work for me. It's odd, but selecting text (in a Discord thread) and an image thumbnail, right-clicking and copying the selection, and pasting into Evernote results in the text being pasted, but not the image, whereas a month ago, both text and thumbnail would have been pasted. To include the image, I have to open the image, copy, and paste it. Link to comment
Boot17 1,539 Posted September 25, 2022 Share Posted September 25, 2022 Have you checked to make sure that you haven't reached your upload per month limit? Free users are capped at 60MB, Plus at 1GB, Premium and Personal at 10GB. 1 Link to comment
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