RJI15 0 Posted March 25, 2022 Share Posted March 25, 2022 I recently removed a device (laptop) so I could use evernote on my phone and tablet, now all my notes are gone! I'm not very computer literate, so could anyone please tell me simply if and how I can retrieve them?! I have removed my tablet and added the laptop again in the hope that the notes may come back, but no! I've check trash but nothing there either. Many thanks in advance RJI15 Link to comment
Level 5* gazumped 12,072 Posted March 25, 2022 Level 5* Share Posted March 25, 2022 Hi. Provided you used the app correctly and were connected to the internet for at least some of the time, your notes are all safe and well and stored on Evernote's servers. The 'blank notes' syndrome is usually down to someone setting up a new account rather than logging into their existing notes, so I'd suggest you log out and log back into the account making sure you use the correct user details... Link to comment
Level 5 PinkElephant 8,826 Posted March 25, 2022 Level 5 Share Posted March 25, 2022 … plus do not continue to swap devices. There is an unsync limit of 2 unsyncs per month on Free accounts. When it is consumed you need to subscribe, or wait for 30 days until it resets itself. Link to comment
RJI15 0 Posted March 30, 2022 Author Share Posted March 30, 2022 Thank you for your reply, how do I find my notes on evernote servers? I have logged out and back in again but my notes still aren't there? Link to comment
Level 5* DTLow 5,745 Posted March 30, 2022 Level 5* Share Posted March 30, 2022 On 3/25/2022 at 5:37 AM, RJI15 said: I recently removed a device (laptop) so I could use evernote on my phone and tablet, now all my notes are gone Evernote is a cloud service; your notes are stored in the cloud on Evernote servers Your notes are not "gone" With a web browser (any device); access Evernote at www.evernote.com using the correct userid/password 1 Link to comment
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