dir01 0 Posted February 10, 2022 Share Posted February 10, 2022 HELP!!! I created a note and now my content is lost. (I'm using a Mac). When I logged out my notes and back in again it was showing up until until recently. I had created this using the app on my MAC using an email and password. What I didn't realise when I logged in again I used the apple logo to create a new account and it signed me straight in - only then I deleted that account as it wasn't right. Fast forward my note is still missing and it shoes it did't ever exists. I just created a "test note", logged out and back in again and it is showing. I then tried to recover the previous version only for the "test" page to reappear which I'm looking for the one prior to that not realising this would show. Is there anything I can do? Thank you. Link to comment
Level 5 PinkElephant 5,566 Posted February 11, 2022 Level 5 Share Posted February 11, 2022 Searching for content may mean using different sources. Are you on a Free Account, or on a subscription ? Link to comment
Aeven 0 Posted March 8, 2022 Share Posted March 8, 2022 I lost all my notes from 2017 to 2022 after I switched to a new phone. Please help me Link to comment
Aeven 0 Posted March 8, 2022 Share Posted March 8, 2022 I just got a new iPhone and all of my notes from 2017 to 2022 are missing. Please God help! Link to comment
Level 5* gazumped 9,827 Posted March 8, 2022 Level 5* Share Posted March 8, 2022 20 hours ago, Aeven said: I lost all my notes from 2017 to 2022 after I switched to a new phone. Please help me Hi. iOS or Android? Free user or subscriber? Did you disconnect your old phone from the account? -This may be useful, but it's a good idea to disconnect your old phone regardless... Understanding the device limit 1 Link to comment
Level 5* gazumped 9,827 Posted March 8, 2022 Level 5* Share Posted March 8, 2022 20 hours ago, Aeven said: I just got a new iPhone and all of my notes from 2017 to 2022 are missing. Please God help! Ah. iOS I see. Please don't post twice on the same subject. I merged your two posts here. Link to comment
Level 5 PinkElephant 5,566 Posted March 8, 2022 Level 5 Share Posted March 8, 2022 Personally I doubt you lost anything. Probably you just made a mistake when logging in. Instead of opening your account you likely created a new one. This happens with a single typo in the user name. If on a free account make sure as well you will be able to log in at all. Log into your „other“ working device and unsync the old iPhone before logging into your (correct) account on the new one for the first time. Link to comment
Aeven 0 Posted March 9, 2022 Share Posted March 9, 2022 My other device was a phone and it is gone. I got a new phone. Are my notes stored in the cloud somewhere? Link to comment
Evernote Expert agsteele 1,879 Posted March 9, 2022 Evernote Expert Share Posted March 9, 2022 Yes, the cloud is the main copy of your data. But to see it you have to have the original username and password. On very many occasions we are finding that users accidentally create a new account when they mistake which Email address they previously used to login. Of course the new account is empty. So try the web interface and be sure you logged in with the original credentials. 1 Link to comment
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