Sandy Lemoine 2 Posted July 31, 2021 Share Posted July 31, 2021 Nice job guys! Been on Evernote Premium for ~ 10 years; last few years as a beta user, providing testing feedback as requested. Over the last few months I tested Evernote Tasks features and provided feedback. Yesterday when I logged into Evernote Web to update my own 'Tasks' it politely said that I could use Tasks for 29 days, but then I would have to Upgrade my account. I'm a Marketing grad, so please tell me what kind of new strategy you're using where you ask for help, then kick those who helped out to the curb?!! Link to comment
Level 5* s2sailor 2,447 Posted July 31, 2021 Level 5* Share Posted July 31, 2021 What subscription level does your account say? If you were premium then you should have been migrated to the personal plan which gives you access to most task functions. Link to comment
Level 5 PinkElephant 8,808 Posted July 31, 2021 Level 5 Share Posted July 31, 2021 Some Premium subscribers do not auto update - there is a sort of rebated plans that can’t go to Personal without upping their payments as well. They have the option to stick with their current plan, like the Plus subscribers. Don’t know what is the case here - I would ask support if it is not clear from the account info. 1 Link to comment
nreyes 0 Posted July 31, 2021 Share Posted July 31, 2021 I'm also a bit confused. The message from Evernote was that Premium subscribers would be migrated to the Personal Plan level without a change of price, but I can't use the google calendar integration or rearrange widgets so I guess I am stuck with Premium plan features for now. If they ask me to pay more to "upgrade" it is a bit of a kick in the teeth since I have been a Premium subscriber since 2009. Customer retention, anybody? Link to comment
Level 5 PinkElephant 8,808 Posted July 31, 2021 Level 5 Share Posted July 31, 2021 If you are on a rebated Premium, this would explain why you were not automatically shifted to Personal. Or the system made a mistake. Ask support about it. Link to comment
Level 5* gazumped 12,066 Posted July 31, 2021 Level 5* Share Posted July 31, 2021 28 minutes ago, nreyes said: I can't use the google calendar integration or rearrange widgets How long is it since you restarted your device? Sometimes, switching it all off and then back on again does some good... 1 Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now